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Topics with Label: Offline availability

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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

45304 Views

7 replies

2 likes

  • 45304 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Philymcrae212

Casual Listener

34941 Views

191 replies

17 likes

Other
  • 34941 Views
  • 191 replies
  • 17 likes

Number of offline devices

I am being told that I have reached the maximum number of offline devices yet in the account screen there are only two showing and having checked all available devices I know this is wrong. Cannot get this fixed as when you download to one of the thr...

Casual Listener

I am being told that I have reached the maximum number of offline devices yet in the account screen there are only two showing and having checked all available devices I know this is wrong.  Can...

Erika

Roadie

641 Views

1 replies

0 likes

Offline availability
  • 641 Views
  • 1 replies
  • 0 likes