Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Newbie
160716 Views
188 replies
99 likes
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Casual Listener
161706 Views
17 replies
6 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I have been having some trouble using the webplayer recently. I have been using it perfectly fine for a months, but as of late, the tab with the webplayer crashes after about 15 minutes of playing. It doesn't seem to be a quicktime crash like I have ...
I have been having some trouble using the webplayer recently. I have been using it perfectly fine for a months, but as of late, the tab with the webplayer crashes after about 15 minutes of playing. I...
Visitor
11249 Views
11 replies
1 likes
Hello I use the Spotify desktop client and the web player to scrobble music data to Last.fm. This problem started yesterday: when listening to music through the desktop client, the web player doesn't show the artist's name. Only the song title is dis...
Hello I use the Spotify desktop client and the web player to scrobble music data to Last.fm. This problem started yesterday: when listening to music through the desktop cl...
Spotify Star
1506 Views
7 replies
2 likes
For the past few weeks, whenever I try to get Spotify Web Player to work (The Chrome Version) it loads to a blank white screen, and occasionally does a flash of the Spotify screen before going back to white. Please help! If you somehow can contact th...
For the past few weeks, whenever I try to get Spotify Web Player to work (The Chrome Version) it loads to a blank white screen, and occasionally does a flash of the Spotify screen before going back t...
Newbie
31139 Views
8 replies
1 likes
I want to echo the original post: "make it work like Rdio’s did" What, we're five years in and no improvements in queue management? I'll go years back and reiterate that:1) there should be a way to "play next"2) an "album," a "playlist" and a "song" ...
I want to echo the original post: "make it work like Rdio’s did" What, we're five years in and no improvements in queue management? I'll go years back and reiterate that: 1) there ...
Regular
2452 Views
4 replies
6 likes
I love spotify and its music and understand that it has to have commercials to be free, but literally Everytime I'm listening to it a preview for a scary movie comes on and it freaks me out. If I wanted to see that i would go watch the trailer on You...
I love spotify and its music and understand that it has to have commercials to be free, but literally Everytime I'm listening to it a preview for a scary movie comes on and it freaks me out. If I wan...
Visitor
1282 Views
4 replies
4 likes
I'm using the Spotify web player, I was in "Your Music" > "Songs" and was attempting to play a song because I couldn't remember what it sounded like. Well instead of clicking play I accidentally clicked the X just a few pixels to the right and BOOM t...
I'm using the Spotify web player, I was in "Your Music" > "Songs" and was attempting to play a song because I couldn't remember what it sounded like. Well instead of clicking play I accidentally c...
Newbie
78112 Views
9 replies
23 likes
It seems that the Safari browser is no longer supported for the Web Player. I've been using it for years without a problem. The Spotify System requirements page even says it can run in Safari 6 or higher: https://support.spotify.com/us/article/spotif...
It seems that the Safari browser is no longer supported for the Web Player. I've been using it for years without a problem. The Spotify System requirements page even says it can run in Safari 6 or hi...
Visitor
81410 Views
40 replies
18 likes
The new web player sucks in so many ways. One should fire the responsible persons as it is harmful to business
The new web player sucks in so many ways. One should fire the responsible persons as it is harmful to business
Regular
1169 Views
3 replies
2 likes
Hi there, When using Spotify web player, I can't access all of the tool/options that are usually listed in settings. I can only change the language settings.I can't access settings to turn on private mode, adjust quality of music, time between songs ...
Hi there, When using Spotify web player, I can't access all of the tool/options that are usually listed in settings. I can only change the language settings. I can't access settings ...
Visitor
3830 Views
6 replies
0 likes
I have been happily using spotify webplayer (play.spotify.com) on my Chromebook (ChromeOS) for a few years now.Unfortunatly when loading this site it redirects to open.spotify.com, the user interface looks similar but the play button is blacked out a...
I have been happily using spotify webplayer (play.spotify.com) on my Chromebook (ChromeOS) for a few years now. Unfortunatly when loading this site it redirects to open.spotify.com, the user interfa...
Regular
1614 Views
4 replies
0 likes
I thought I was going crazy - the Google posts talking about collaborative playlists are pretty recent, but I spent 30 minutes clicking all over the place in Spotify in the Chromebook "app" (I guess that's just a fancy button to take you to the defau...
I thought I was going crazy - the Google posts talking about collaborative playlists are pretty recent, but I spent 30 minutes clicking all over the place in Spotify in the Chromebook "app" (I guess ...
Not applicable
4981 Views
6 replies
25 likes
I've got spotify premium and I'm using spotify connect to cast audio from an android phone to a google chromecast audio I also regularly listen from my desktop. If spotify would allow me to stream the same audio to my chromecast audio and desktop pla...
I've got spotify premium and I'm using spotify connect to cast audio from an android phone to a google chromecast audio I also regularly listen from my desktop. If spotify would all...
Casual Listener
27816 Views
7 replies
47 likes
Hello.I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify.But, i decided to search the issue online, and found a link to the song on Spotify Web, and i opened, and i wa...
Hello. I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify. But, i decided to search the issue online, and found a ...
Casual Listener
11446 Views
12 replies
0 likes
Plan Premium Country US Device Web Player Operating System Windows 10 My Question or Issue My Web Player play queue is no longer displaying 50 songs, but only 3. So now if I'm playing an album and then add another album to my play queue it will show ...
Plan Premium Country US Device Web Player Operating System Windows 10 My Question or Issue My Web Player play queue is no longer displaying 50 songs, but only 3. So now if ...
Visitor
5592 Views
21 replies
1 likes
Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the list. Now, with the new format it appears that the ...
Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the ...
Casual Listener
5301 Views
6 replies
0 likes
Plan: PremiumCountry: USA Device: Dell PCOperating System: Windows 10 My Question or Issue: The web player opens. The web player begins playing the podcast. I decide I don't want to listen to the ad at the beginning of the podcast. I click the skip f...
Plan: Premium Country: USA Device: Dell PC Operating System: Windows 10 My Question or Issue: The web player opens. The web player begins playing the podcast. I d...
Moderator
561 Views
1 replies
0 likes
Hi There, The Play Button is broken. It doesn't change stop/play state visually, also and the progress bar is not updated. It doesn't work anymore on any website, including spotify's own. Take a look at the example in de developer section. Also this ...
Hi There, The Play Button is broken. It doesn't change stop/play state visually, also and the progress bar is not updated. It doesn't work anymore on any website, including spotify's o...
Casual Listener
1796 Views
9 replies
2 likes
Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an Artist Discog. Please reinstate this feature.
Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an Ar...
Casual Listener
1431 Views
2 replies
6 likes
I can't find my Sonos speakers in the web application (open.spotify.com), when I click on the 'connect to a device' button in the right bottom corner. If I click on the button, all I see are my smart home speakers, such as Alexa, but no Sonos speaker...
I can't find my Sonos speakers in the web application (open.spotify.com), when I click on the 'connect to a device' button in the right bottom corner. If I click on the button, all I see are...
Visitor
9001 Views
21 replies
8 likes
Hello! I found a grammar mistake in Ukrainian localization for Spotify. When you are on the main page, you can see the title that changes with your time, so when it's afternoon that title says "Доброго дня!", this is grammatically incorrect, the righ...
Hello! I found a grammar mistake in Ukrainian localization for Spotify. When you are on the main page, you can see the title that changes with your time, so when it's afternoon that title says "Добро...
Moderator
477 Views
1 replies
0 likes
