new web player design
The new web player sucks in so many ways. One should fire the responsible persons as it is harmful to business
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The new web player sucks in so many ways. One should fire the responsible persons as it is harmful to business
Casual Listener
The new web player sucks in so many ways. One should fire the responsible persons as it is harmful to business
DavidArthur23
Regular
923 Views
3 replies
2 likes
Hi there, When using Spotify web player, I can't access all of the tool/options that are usually listed in settings. I can only change the language settings.I can't access settings to turn on private mode, adjust quality of music, time between songs ...
Newbie
Hi there, When using Spotify web player, I can't access all of the tool/options that are usually listed in settings. I can only change the language settings. I can't access settings ...
CanvasHater
Visitor
2803 Views
6 replies
0 likes
I have been happily using spotify webplayer (play.spotify.com) on my Chromebook (ChromeOS) for a few years now.Unfortunatly when loading this site it redirects to open.spotify.com, the user interface looks similar but the play button is blacked out a...
Newbie
I have been happily using spotify webplayer (play.spotify.com) on my Chromebook (ChromeOS) for a few years now. Unfortunatly when loading this site it redirects to open.spotify.com, the user interfa...
Annamiller
Regular
1394 Views
4 replies
0 likes
I thought I was going crazy - the Google posts talking about collaborative playlists are pretty recent, but I spent 30 minutes clicking all over the place in Spotify in the Chromebook "app" (I guess that's just a fancy button to take you to the defau...
Newbie
I thought I was going crazy - the Google posts talking about collaborative playlists are pretty recent, but I spent 30 minutes clicking all over the place in Spotify in the Chromebook "app" (I guess ...
user-removed
Not applicable
4565 Views
6 replies
25 likes
I've got spotify premium and I'm using spotify connect to cast audio from an android phone to a google chromecast audio I also regularly listen from my desktop. If spotify would allow me to stream the same audio to my chromecast audio and desktop pla...
Newbie
I've got spotify premium and I'm using spotify connect to cast audio from an android phone to a google chromecast audio I also regularly listen from my desktop. If spotify would all...
magnuswestermar
Casual Listener
27046 Views
7 replies
47 likes
Hello.I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify.But, i decided to search the issue online, and found a link to the song on Spotify Web, and i opened, and i wa...
Music Fan
Hello. I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify. But, i decided to search the issue online, and found a ...
sbeat
Casual Listener
8157 Views
12 replies
0 likes
Plan Premium Country US Device Web Player Operating System Windows 10 My Question or Issue My Web Player play queue is no longer displaying 50 songs, but only 3. So now if I'm playing an album and then add another album to my play queue it will show ...
Music Fan
Plan Premium Country US Device Web Player Operating System Windows 10 My Question or Issue My Web Player play queue is no longer displaying 50 songs, but only 3. So now if ...
ziplock_bag
Visitor
4044 Views
21 replies
1 likes
Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the list. Now, with the new format it appears that the ...
Casual Listener
Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the ...
abh94114
Casual Listener
4440 Views
6 replies
0 likes
Plan: PremiumCountry: USA Device: Dell PCOperating System: Windows 10 My Question or Issue: The web player opens. The web player begins playing the podcast. I decide I don't want to listen to the ad at the beginning of the podcast. I click the skip f...
Newbie
Plan: Premium Country: USA Device: Dell PC Operating System: Windows 10 My Question or Issue: The web player opens. The web player begins playing the podcast. I d...
OscarDC
Moderator
390 Views
1 replies
0 likes
Hi There, The Play Button is broken. It doesn't change stop/play state visually, also and the progress bar is not updated. It doesn't work anymore on any website, including spotify's own. Take a look at the example in de developer section. Also this ...
Casual Listener
Hi There, The Play Button is broken. It doesn't change stop/play state visually, also and the progress bar is not updated. It doesn't work anymore on any website, including spotify's o...
foozlereducer
Casual Listener
1325 Views
9 replies
2 likes
For the past few weeks, whenever I try to get Spotify Web Player to work (The Chrome Version) it loads to a blank white screen, and occasionally does a flash of the Spotify screen before going back to white. Please help! If you somehow can contact th...
Gig Goer
For the past few weeks, whenever I try to get Spotify Web Player to work (The Chrome Version) it loads to a blank white screen, and occasionally does a flash of the Spotify screen before going back t...
AxolotlQueen112
Visitor
28116 Views
7 replies
1 likes
Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an Artist Discog. Please reinstate this feature.
Casual Listener
Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an Ar...
mayarammoinho
Casual Listener
1188 Views
2 replies
6 likes
I can't find my Sonos speakers in the web application (open.spotify.com), when I click on the 'connect to a device' button in the right bottom corner. If I click on the button, all I see are my smart home speakers, such as Alexa, but no Sonos speaker...
Music Fan
I can't find my Sonos speakers in the web application (open.spotify.com), when I click on the 'connect to a device' button in the right bottom corner. If I click on the button, all I see are...
Leo_2077
Visitor
6925 Views
21 replies
8 likes
Hello! I found a grammar mistake in Ukrainian localization for Spotify. When you are on the main page, you can see the title that changes with your time, so when it's afternoon that title says "Доброго дня!", this is grammatically incorrect, the righ...
Newbie
Hello! I found a grammar mistake in Ukrainian localization for Spotify. When you are on the main page, you can see the title that changes with your time, so when it's afternoon that title says "Добро...
Lyubka
Moderator
372 Views
1 replies
0 likes
It's so insteresting to know that Spotify is already displaying lyrics, getting them from Musixmatch and being one of the audio-streaming apps to time-sync them. I contribute to Musixmatch, adding and correcting lyrics so that they look neat and are ...
Music Fan
It's so insteresting to know that Spotify is already displaying lyrics, getting them from Musixmatch and being one of the audio-streaming apps to time-sync them. I contribute to Musixmatch, add...
thristan
Music Fan
806 Views
2 replies
0 likes
The ratings for audiobooks on the web player are not rounded. They are rounded on the Anrdoid app.
Newbie
The ratings for audiobooks on the web player are not rounded. They are rounded on the Anrdoid app.
AlejaR
Moderator
382 Views
1 replies
0 likes
I can get the URI for a track, no problem.I can get the URI for a playlist, no problem.But I can't in the general case figure out how to get the URI for a track that's in the context of a particular playlist. I'd like to be able to start my player at...
Casual Listener
I can get the URI for a track, no problem. I can get the URI for a playlist, no problem. But I can't in the general case figure out how to get the URI for a track that's in the context of a particu...
jlalonde
Newbie
7212 Views
8 replies
2 likes
I dont use Spotify app on Windows because i dont like too many open windows on my pc , and keeping an open Web Player tab is perfect for me. But there is an issue. If i keep Web Player tab open for a day or two - it freezes . Doesnt respond to play ,...
Regular
I dont use Spotify app on Windows because i dont like too many open windows on my pc , and keeping an open Web Player tab is perfect for me. But there is ...
OscarDC
Moderator
5571 Views
5 replies
1 likes
Hi Spotify Developers I wanted to start another version of this thread to highlight that this is a REAL issue with SPOTIFY and not the Bose Soundlink (or other BT speakers), Bluetooth Stack or in fact CoreAudio on the Mac. This issue is totally repro...
Casual Listener
Hi Spotify Developers I wanted to start another version of this thread to highlight that this is a REAL issue with SPOTIFY and not the Bose Soundlink (or other BT speakers), Bluetooth S...
Songthrush
Roadie
1142 Views
3 replies
0 likes
Hello! I am trying to figure out how to get my playlist icon to show correctly. I am using the Web Player, and the first playlists that I created have an icon that is a montage of many album covers (i.e., 4 album covers in one image), but the icons f...
Newbie
Hello! I am trying to figure out how to get my playlist icon to show correctly. I am using the Web Player, and the first playlists that I created have an icon that is a montage of many...
Yordan
Moderator
1600 Views
2 replies
0 likes