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Topics with Label: Premium

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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

34514 Views

94 replies

26 likes

  • 34514 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

Royaleisthegoat26-

Visitor

2736045 Views

37 replies

153 likes

Other
  • 2736045 Views
  • 37 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

viniciuseddy

Newbie

193961 Views

205 replies

116 likes

  • 193961 Views
  • 205 replies
  • 116 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Trilogym

Visitor

69956 Views

300 replies

26 likes

Other
  • 69956 Views
  • 300 replies
  • 26 likes

Solved!!Superuser Contribution Stats reset after changing account region

PlanPremiumCountryIndiaDeviceTecno Pova 6Operating System Windows 10 My Question or IssueHello,I recently changed my account region from Nigeria to India and noticed a couple of issues regarding my listening history and stats.After the region update,...

Newbie

Plan Premium Country India Device Tecno Pova 6 Operating System  Windows 10   My Question or Issue Hello, I recently changed my account region from Nigeria to India and n...

Ivelina

Moderator

1243 Views

1 replies

0 likes

Premium
Subscription
  • 1243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sleep Timer interrupted by podcast ads

.PlanPremiumCountryUK Device(OnePlus 6T)Operating System(Android) My Question or Issue Adjacent to this issue is the fact that still getting ads on a premium subscription is an absolute scam (but many limp stock answers to this exist on the 'help' ce...

Casual Listener

.Plan Premium Country UK  Device (OnePlus 6T) Operating System (Android)   My Question or Issue   Adjacent to this issue is the fact that still getting ads on a premium s...

fabiofidanza

Regular

2960 Views

13 replies

4 likes

advertisements
Premium
Sleep Timer
  • 2960 Views
  • 13 replies
  • 4 likes

Superuser Contribution Amazon Alexa (Echo Dot) & Kids Account

Plan: Family / Free/Premium: Premium / Country: UK / Device: Amazon (Alexa) Echo DotMy Question or Issue:I have a family account that my wife and my 9 year old daughter use, as well as myself. My daughter has an echo dot in her bedroom and spotfiy is...

Casual Listener

Plan: Family / Free/Premium: Premium / Country: UK / Device: Amazon (Alexa) Echo Dot My Question or Issue: I have a family account that my wife and my 9 year old daughter use, as w...

Pinktennisgirl

Visitor

27341 Views

32 replies

50 likes

Account
Other
Premium
  • 27341 Views
  • 32 replies
  • 50 likes

Superuser Contribution Werbung in Podcasts trotz Premium

Hallo zusammen,leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden. Da ich Premium Nutzer Eures Dienstes bin, stört mich das doch sehr und ich überl...

Regular

Hallo zusammen, leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden.   Da ich Premium N...

Jeremy48

Newbie

47188 Views

61 replies

70 likes

Account
Premium
  • 47188 Views
  • 61 replies
  • 70 likes

Superuser Contribution i can't get access to Spotify

Plan Premium Country Italy Device (Samsung Galaxy 22 Macbook air m1) Operating System (Android, MacOS) My Question or Issue I can't get access to Spotify, using app and site, from my home ip. my ip is [removed by Mod], and always I see error 403. but...

Visitor

Plan Premium Country Italy Device (Samsung Galaxy 22 Macbook air m1) Operating System (Android, MacOS)   My Question or Issue I can't get access to Spotify, using app and s...

Ivelina

Moderator

1075 Views

1 replies

0 likes

Account
Other
Premium
  • 1075 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do you need a VAT number for audio ads in the UK? It stinks of big label bias

I dont understand why this is, what about the little labels who dont do it or the money but need exposure

Roadie

    I dont understand why this is, what about the little labels who dont do it or the money but need exposure

Born2B

Newbie

11246 Views

31 replies

17 likes

Other
Premium
  • 11246 Views
  • 31 replies
  • 17 likes

Superuser Contribution Lyrics Are Not Showing

PlanPremium CountryMalaysia (100% sure lyrics function is enabled in my country.) DeviceiPhone 11 Pro Operating SystemiOS 13.6 My Question or IssueHi, my account does not have the view lyrics option for the longest time. I read through the forum and ...

Casual Listener

Plan Premium   Country Malaysia (100% sure lyrics function is enabled in my country.)   Device iPhone 11 Pro   Operating System iOS 13.6   My Question or Issue Hi, m...

fbs4800

Casual Listener

69657 Views

48 replies

51 likes

Other
Premium
  • 69657 Views
  • 48 replies
  • 51 likes

Superuser Contribution Can't login on my mobile device

Plan Premium Country USA Device Android Phone Operating System Android 8.1.0 My Question or Issue I am unable to login to my Spotify account on this Android device. I've reset my password several times and am able to access it on my computer as well ...

Newbie

Plan Premium Country USA Device Android Phone Operating System Android 8.1.0   My Question or Issue I am unable to login to my Spotify account on this Android device. I've r...

AlejaR

Moderator

586 Views

1 replies

0 likes

Account
Premium
  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make Android TV's Spotify current "Now Playing" song sync with Spotify on other devices.

Spotify syncs "Now Playing" songs across different type of devices and platforms but it isn't the case for Android TVs. If i play a song on my PC or smartphone, the current "Now Playing" track will be on displayed at the top right of the Android TV's...

Regular

Spotify syncs "Now Playing" songs across different type of devices and platforms but it isn't the case for Android TVs. If i play a song on my PC or smartphone, the current "Now Playing" track will b...

OscarDC

Moderator

1167 Views

3 replies

1 likes

Other
Premium
  • 1167 Views
  • 3 replies
  • 1 likes

Premium Duo but can't access Spotify Jam

Hi! Seeking all your opinion and expertise as I can't start a group session or Spotify Jam even if I have a Premium Duo account. Am I missing something in the feature or is my subscription plan doesn't have this feature? Thank you!

Newbie

Hi! Seeking all your opinion and expertise as I can't start a group session or Spotify Jam even if I have a Premium Duo account. Am I missing something in the feature or is my subscription plan d...

Douchiest_Cabin

Community Legend

3348 Views

3 replies

0 likes

Duo
Group Session
JAM
Premium
spotify jam
  • 3348 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why can't my premium account use Spotify Connect, but other accounts can?

Hi,I’m experiencing issues with my old premium Spotify account when trying to use Spotify Connect. I can see the speakers/devices on the same network, but I’m unable to connect. I’ve tried using multiple phones, but the issue persists. Additionally, ...

Casual Listener

Hi, I’m experiencing issues with my old premium Spotify account when trying to use Spotify Connect. I can see the speakers/devices on the same network, but I’m unable to connect. I’ve tried u...

kukurin

Casual Listener

1993 Views

7 replies

0 likes

Account
Premium
  • 1993 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Problem logging in on Xbox

USA PremiumXbox OneI've had years of good integration with this app on Xbox, but as of this morning it has logged me out and will not connect back to my spotify account either through wireless, pairing, or login and password. I've tried hard console ...

Newbie

USA  Premium Xbox One I've had years of good integration with this app on Xbox, but as of this morning it has logged me out and will not connect back to my spotify account either through w...

Anastazie

Newbie

22615 Views

12 replies

2 likes

Login
Other
Premium
  • 22615 Views
  • 12 replies
  • 2 likes

Spotify multiple streams with family plan? I want to come back...

PlanFamily PlanCountryUSADeviceiPhones and Amazon EchosMy Question or IssueSo I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a family plan. If my son has an echo in his room, or I have one in the ...

Casual Listener

Plan Family Plan Country USA Device iPhones and Amazon Echos My Question or Issue So I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a fami...

Gtilux

Newbie

19119 Views

19 replies

16 likes

Premium
Subscription
Unlimited
  • 19119 Views
  • 19 replies
  • 16 likes

Superuser Contribution Alexa on Echo Dot says Spotify not currently available in my region

Hi, I have a Spotify premium account running on apple products, and an Echo Dot with Alexa app on same iPhone. All registered in The Netherlands as far as I can see. All apps and systems updated lately. Despite checking, de-registering, and registeri...

Visitor

Hi, I have a Spotify premium account running on apple products, and an Echo Dot with Alexa app on same iPhone. All registered in The Netherlands as far as I can see. All apps and systems updated l...

Msawho

Visitor

23334 Views

18 replies

0 likes

Premium
  • 23334 Views
  • 18 replies
  • 0 likes

Superuser Contribution Catalan language on Spotify. When?

As a premium user of this platform, I wonder why Spotify still doesn't offer its customers the option of Catalan on its interface.

Newbie

As a premium user of this platform, I wonder why Spotify still doesn't offer its customers the option of Catalan on its interface.

MihailY

Moderator

1552 Views

3 replies

2 likes

Account
Other
Premium
  • 1552 Views
  • 3 replies
  • 2 likes

Lyrics problem

Family PlanPremiumMéxico DeviceiPhone Xs,Operating SystemiOS 14.6Spotify Version: 8.6.28.690 Hi, my account don't have the lyrics option and I'm pretty upset, because I am paying for it and it's FAIR to give us what you are selling, I've been reading...

Visitor

Family Plan Premium México   Device iPhone Xs, Operating System iOS 14.6 Spotify Version: 8.6.28.690   Hi, my account don't have the lyrics option and I'm pretty upset, because I...

Maxim

Spotify Star

1139 Views

1 replies

2 likes

Account
Premium
Subscription
  • 1139 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify Connect won't play on Sonos anymore

Hi there,since yesterday, my Spotify account won't let me play music using any of our Sonos speakers in the house anymore. This is independant from device used to play music (Win 10 PC, Android Tablet).Any of the other family members can use their Sp...

Casual Listener

...nstall Spotify on my devices Nothing helped. 😞   Plan Family Premium Country Germany Device Win10 PC, Galaxy Tab S2 Operating System Windows 10 Pro, 1903; Android 7/8 (either one, makes n...

Novy

Moderator

22651 Views

19 replies

1 likes

Account
Premium
  • 22651 Views
  • 19 replies
  • 1 likes

Superuser Contribution Lyrics do not show up when im logged in with my account.

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 13 My Question or Issuethe lyrics does not show up on my phone. when i change accounts ( to a free one ), it works perfectly. on my computer the lyrics appear.i already tried to uninstall, to...

Casual Listener

Plan Premium Country Brazil Device iPhone 11 Operating System iOS 13   My Question or Issue the lyrics does not show up on my phone. when i change accounts ( to a free one ), it w...

Mihail

Spotify Legend

1098 Views

2 replies

0 likes

Account
Premium
  • 1098 Views
  • 2 replies
  • 0 likes

Superuser Contribution Samsung Galaxy Watch - Login Problems

PlanPremiumCountry United KingdomDeviceSamsung Galaxy WatchOperating SystemTizen My Question or Issue Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to mu...

Newbie

  Plan Premium Country  United Kingdom Device Samsung Galaxy Watch Operating System Tizen   My Question or Issue  Hi, got the new Samsung Galaxy Watch today but I c...

Alex

Spotify Legend

85848 Views

43 replies

20 likes

Login
Premium
  • 85848 Views
  • 43 replies
  • 20 likes

Solved!!Superuser Contribution BMW G20 Spotify logs off

Hi, Using the in-car Spotify application in my 2019 BMW G20 330i and a Spotify Premium account. (So this question is NOT related to playing over Bluetooth from a mobile phone). The integrated Spotify application works quite well but, from time to tim...

Music Fan

Hi,   Using the in-car Spotify application in my 2019 BMW G20 330i and a Spotify Premium account. (So this question is NOT related to playing over Bluetooth from a mobile phone).   T...

Mihail

Spotify Legend

16323 Views

27 replies

2 likes

Account
Premium
  • 16323 Views
  • 27 replies
  • 2 likes