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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 1997 Views
  • 19 replies
  • 6 likes
  • Other
  • 1997 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17725 Views
  • 8 replies
  • 2 likes
  • Other
  • 17725 Views
  • 8 replies
  • 2 likes

Superuser Contribution Werbung in Podcasts trotz Premium

Hallo zusammen,leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden. Da ich Premium Nutzer Eures Dienstes bin, stört mich das doch sehr und ich überl...

  • Regular
  • Hallo zusammen, leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden.   Da ich Premium N...
  • Matze098
  • Casual Listener
  • 31292 Views
  • 56 replies
  • 65 likes
  • Account
    Premium
  • 31292 Views
  • 56 replies
  • 65 likes

Premium Duo but can't access Spotify Jam

Hi! Seeking all your opinion and expertise as I can't start a group session or Spotify Jam even if I have a Premium Duo account. Am I missing something in the feature or is my subscription plan doesn't have this feature? Thank you!

  • Newbie
  • Hi! Seeking all your opinion and expertise as I can't start a group session or Spotify Jam even if I have a Premium Duo account. Am I missing something in the feature or is my subscription plan d...
  • AdamDam
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • Duo
    Group Session
    JAM
    Premium
    spotify jam
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do you need a VAT number for audio ads in the UK? It stinks of big label bias

I dont understand why this is, what about the little labels who dont do it or the money but need exposure

  • Roadie
  •     I dont understand why this is, what about the little labels who dont do it or the money but need exposure
  • GWM20
  • Newbie
  • 5713 Views
  • 25 replies
  • 16 likes
  • Other
    Premium
  • 5713 Views
  • 25 replies
  • 16 likes

Superuser Contribution Alexa on Echo Dot says Spotify not currently available in my region

Hi, I have a Spotify premium account running on apple products, and an Echo Dot with Alexa app on same iPhone. All registered in The Netherlands as far as I can see. All apps and systems updated lately. Despite checking, de-registering, and registeri...

  • Visitor
  • Hi, I have a Spotify premium account running on apple products, and an Echo Dot with Alexa app on same iPhone. All registered in The Netherlands as far as I can see. All apps and systems updated l...
  • Msawho
  • Visitor
  • 16944 Views
  • 18 replies
  • 0 likes
  • Premium
  • 16944 Views
  • 18 replies
  • 0 likes

Superuser Contribution Amazon Alexa (Echo Dot) & Kids Account

Plan: Family / Free/Premium: Premium / Country: UK / Device: Amazon (Alexa) Echo DotMy Question or Issue:I have a family account that my wife and my 9 year old daughter use, as well as myself. My daughter has an echo dot in her bedroom and spotfiy is...

  • Casual Listener
  • Plan: Family / Free/Premium: Premium / Country: UK / Device: Amazon (Alexa) Echo Dot My Question or Issue: I have a family account that my wife and my 9 year old daughter use, as w...
  • johnnyonepunch
  • Casual Listener
  • 18822 Views
  • 29 replies
  • 46 likes
  • Account
    Other
    Premium
  • 18822 Views
  • 29 replies
  • 46 likes

Superuser Contribution Lyrics Are Not Showing

PlanPremium CountryMalaysia (100% sure lyrics function is enabled in my country.) DeviceiPhone 11 Pro Operating SystemiOS 13.6 My Question or IssueHi, my account does not have the view lyrics option for the longest time. I read through the forum and ...

  • Casual Listener
  • Plan Premium   Country Malaysia (100% sure lyrics function is enabled in my country.)   Device iPhone 11 Pro   Operating System iOS 13.6   My Question or Issue Hi, m...
  • EmileC
  • Visitor
  • 59949 Views
  • 46 replies
  • 51 likes
  • Other
    Premium
  • 59949 Views
  • 46 replies
  • 51 likes

Superuser Contribution Catalan language on Spotify. When?

As a premium user of this platform, I wonder why Spotify still doesn't offer its customers the option of Catalan on its interface.

  • Newbie
  • As a premium user of this platform, I wonder why Spotify still doesn't offer its customers the option of Catalan on its interface.
  • MihailY
  • Moderator
  • 1008 Views
  • 3 replies
  • 2 likes
  • Account
    Other
    Premium
  • 1008 Views
  • 3 replies
  • 2 likes

Superuser Contribution How do I remove "force injected" ads in Podcasts (Premium)

I have Spotify premium and keep getting "force injected" ads when listening to podcasts. I'm NOT talking about embedded ads into the audio itself. I don't know what to call it other than "force injected". For example, these ads cut in at any time, of...

  • Regular
  • I have Spotify premium and keep getting "force injected" ads when listening to podcasts. I'm NOT talking about embedded ads into the audio itself. I don't know what to call it other than "f...
  • boompaterson
  • Newbie
  • 17863 Views
  • 17 replies
  • 9 likes
  • podcast
    Premium
    remove ads
  • 17863 Views
  • 17 replies
  • 9 likes

Spotify multiple streams with family plan? I want to come back...

PlanFamily PlanCountryUSADeviceiPhones and Amazon EchosMy Question or IssueSo I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a family plan. If my son has an echo in his room, or I have one in the ...

  • Casual Listener
  • Plan Family Plan Country USA Device iPhones and Amazon Echos My Question or Issue So I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a fami...
  • hypnosiss
  • Newbie
  • 11687 Views
  • 18 replies
  • 15 likes
  • Premium
    Subscription
    Unlimited
  • 11687 Views
  • 18 replies
  • 15 likes

Solved!!Superuser Contribution Problem logging in on Xbox

USA PremiumXbox OneI've had years of good integration with this app on Xbox, but as of this morning it has logged me out and will not connect back to my spotify account either through wireless, pairing, or login and password. I've tried hard console ...

  • Newbie
  • USA  Premium Xbox One I've had years of good integration with this app on Xbox, but as of this morning it has logged me out and will not connect back to my spotify account either through w...
  • MattSuda
  • Spotify Star
  • 13860 Views
  • 11 replies
  • 2 likes
  • Login
    Other
    Premium
  • 13860 Views
  • 11 replies
  • 2 likes

Lyrics problem

Family PlanPremiumMéxico DeviceiPhone Xs,Operating SystemiOS 14.6Spotify Version: 8.6.28.690 Hi, my account don't have the lyrics option and I'm pretty upset, because I am paying for it and it's FAIR to give us what you are selling, I've been reading...

  • Visitor
  • Family Plan Premium México   Device iPhone Xs, Operating System iOS 14.6 Spotify Version: 8.6.28.690   Hi, my account don't have the lyrics option and I'm pretty upset, because I...
  • Maxim
  • Spotify Star
  • 687 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 687 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify Connect won't play on Sonos anymore

Hi there,since yesterday, my Spotify account won't let me play music using any of our Sonos speakers in the house anymore. This is independant from device used to play music (Win 10 PC, Android Tablet).Any of the other family members can use their Sp...

  • Casual Listener
  • ...nstall Spotify on my devices Nothing helped. 😞   Plan Family Premium Country Germany Device Win10 PC, Galaxy Tab S2 Operating System Windows 10 Pro, 1903; Android 7/8 (either one, makes n...
  • Novy
  • Moderator
  • 20236 Views
  • 19 replies
  • 1 likes
  • Account
    Premium
  • 20236 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution Streaming to Multiple Devices with Spotify Connect

PlanPremiumCountry Israel My Question or IssueI'm using Spotify premium with 2 Denon Heos Devices:1. Denon AVR X3400H 2. Denon HEOS 1 HS2 speaker not connect to my receiver. Would like to know if there's any possibility to play a song with Spotify Co...

  • Regular
  • Plan Premium Country  Israel   My Question or Issue I'm using Spotify premium with 2 Denon Heos Devices: 1. Denon AVR X3400H  2. Denon HEOS 1 HS2 speaker not connect to my r...
  • Novy
  • Moderator
  • 247891 Views
  • 18 replies
  • 11 likes
  • Premium
  • 247891 Views
  • 18 replies
  • 11 likes

Superuser Contribution Lyrics do not show up when im logged in with my account.

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 13 My Question or Issuethe lyrics does not show up on my phone. when i change accounts ( to a free one ), it works perfectly. on my computer the lyrics appear.i already tried to uninstall, to...

  • Casual Listener
  • Plan Premium Country Brazil Device iPhone 11 Operating System iOS 13   My Question or Issue the lyrics does not show up on my phone. when i change accounts ( to a free one ), it w...
  • Mihail
  • Spotify Legend
  • 679 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 679 Views
  • 2 replies
  • 0 likes

Superuser Contribution Samsung Galaxy Watch - Login Problems

PlanPremiumCountry United KingdomDeviceSamsung Galaxy WatchOperating SystemTizen My Question or Issue Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to mu...

  • Newbie
  •   Plan Premium Country  United Kingdom Device Samsung Galaxy Watch Operating System Tizen   My Question or Issue  Hi, got the new Samsung Galaxy Watch today but I c...
  • Alex
  • Spotify Legend
  • 76607 Views
  • 43 replies
  • 18 likes
  • Login
    Premium
  • 76607 Views
  • 43 replies
  • 18 likes

Solved!!Superuser Contribution BMW G20 Spotify logs off

Hi, Using the in-car Spotify application in my 2019 BMW G20 330i and a Spotify Premium account. (So this question is NOT related to playing over Bluetooth from a mobile phone). The integrated Spotify application works quite well but, from time to tim...

  • Music Fan
  • Hi,   Using the in-car Spotify application in my 2019 BMW G20 330i and a Spotify Premium account. (So this question is NOT related to playing over Bluetooth from a mobile phone).   T...
  • Mihail
  • Spotify Legend
  • 11982 Views
  • 27 replies
  • 2 likes
  • Account
    Premium
  • 11982 Views
  • 27 replies
  • 2 likes

Okay Google play playlist.. (doesn't exist)

Good Day Why does Google assist / Google home devices not pick up my personal created playlist on spotify? When I use my Google home speaker, I usually say "okay Google play playlist Jazz" ..... Google changes to jazz ..... Then as soon as I say "oka...

  • Music Fan
  • ...ime     Who else is havkng this issue?    Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android&n...
  • thaghostza
  • Music Fan
  • 722 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 722 Views
  • 1 replies
  • 0 likes

duo members playlists missing, restore function not working

PlanDuo premiumCountrySwedenDevicemobile, laptopOperating SystemiOS My Question or Issuechanged plan from Premium Family to Duo Family and invited girlfriend. after accepting, all her playlists disappeared. tried the restore playlists function but it...

  • Newbie
  • Plan Duo premium Country Sweden Device mobile, laptop Operating System iOS   My Question or Issue changed plan from Premium Family to Duo Family and invited girlfriend. after a...
  • Billy-J
  • Spotify Star
  • 1622 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 1622 Views
  • 1 replies
  • 1 likes

Spotify accounts on Sonos

My Question or Issue: We previously were family members under a different Spotify premium account. We recently started a new premium account subscription. My account, as the premium account holder is great, as is one other family member. We primarily...

  • Visitor
  • My Question or Issue:   We previously were family members under a different Spotify premium account. We recently started a new premium account subscription. My account, as the premium a...
  • 674 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 674 Views
  • 0 replies
  • 0 likes

Solved!! [Fire TV] Can you skip songs on Fire TV through an Echo speaker?

When you're playing music on Fire TV's Spotify app, will it respond to a command - like skip song - you give to an Echo speaker in the same network?

  • Regular
  • When you're playing music on Fire TV's Spotify app, will it respond to a command - like skip song - you give to an Echo speaker in the same network?
  • Newtonite
  • Regular
  • 1405 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 1405 Views
  • 2 replies
  • 0 likes