Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
Newbie
34797 Views
94 replies
26 likes
- 34797 Views
- 94 replies
- 26 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Forum Posts
Spotify Bedroom
i saw that everyone can make their room on site but i can’t there’s only errors
Visitor
2754052 Views
37 replies
153 likes
Other
- 2754052 Views
- 37 replies
- 153 likes
Why do i have ads on my podcasts even with premium?
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Regular
198055 Views
209 replies
117 likes
- 198055 Views
- 209 replies
- 117 likes
Report issues with adverts
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
- 70456 Views
- 302 replies
- 26 likes
Game of Thrones Season 1 Garbled/Distorted on PS4
PlandFree/PremiumCountryAnywhere (Issue seen in Denmark) DeviceSony Playstation 4 Spotify AppVersion: 2.07 Operating SystemPlaystation DescriptionThe same issue occurred to this reporter: https://bit.ly/30yDDGi bug was closed due to inactivity. When ...
Pland Free/Premium Country Anywhere (Issue seen in Denmark) Device Sony Playstation 4 Spotify App Version: 2.07 Operating System Playstation Description T...
Newbie
4416 Views
9 replies
1 likes
Other
PlayStation
Sony
- 4416 Views
- 9 replies
- 1 likes
Superuser Contribution Ps5 spotify
PlanPremiumCountrySwedenDevicePs5Operating System My Question or IssueWhenever i play music on my ps5 after 1 minute all of my sound disepears not just spotify all sound, and i need to restart my tv. I have deleted and re downloded, and logged out an...
Plan Premium Country Sweden Device Ps5 Operating System My Question or Issue Whenever i play music on my ps5 after 1 minute all of my sound disepears not just spotify all soun...
Moderator
54 Views
3 replies
0 likes
PlayStation
PS4
Sony
- 54 Views
- 3 replies
- 0 likes
Superuser Contribution Spotify Struggling on Sony Walkman NW-A306
I previously had a Sony Walkman NWA-105 which I used exclusively as a dedicated music device for stored music on the default app and Spotify. It was getting a bit slow at times as the memory was quite full, and then I dropped it in the bath (doh) so ...
I previously had a Sony Walkman NWA-105 which I used exclusively as a dedicated music device for stored music on the default app and Spotify. It was getting a bit slow at times as the memory was q...
Moderator
11343 Views
8 replies
2 likes
Sony
- 11343 Views
- 8 replies
- 2 likes
Superuser Contribution PS5 Spotify Audio Stutter/Lag
PlanPremiumCountryUnited StatesDevicePlaystation 5Operating System21.01-03.10.00.03-00.00.00.0.1 Spotify version: 3.72 Issue: Ever since Spotify’s new update on PS5, the audio for any song I play through the PS5 Spotify app or even through the PS5 qu...
Plan Premium Country United States Device Playstation 5 Operating System 21.01-03.10.00.03-00.00.00.0.1 Spotify version: 3.72 Issue: Ever since Spotify’s new update on PS5,...
Visitor
28313 Views
47 replies
7 likes
Music
PlayStation
Sony
- 28313 Views
- 47 replies
- 7 likes
Superuser Contribution Issues with uploading asset to Spotify Canvas, that fits the spec sheet.
iPhone / MacOS(iPhone 11, iPhone 13 Pro)Operating System(iOS 15.6, macOS Monterey.)BrowserFirefox, Google Chrome, Safari I'm having general issues with uploading Spotify CanvasHello, I'm working as a Content Manager for a record label - and we have a...
iPhone / MacOS (iPhone 11, iPhone 13 Pro) Operating System (iOS 15.6, macOS Monterey.) Browser Firefox, Google Chrome, Safari I'm having general issues with uploading Spotify Canva...
Visitor
26993 Views
25 replies
13 likes
Sony
- 26993 Views
- 25 replies
- 13 likes
Superuser Contribution Connect
PlanPremiumCountryUSADeviceIphone 16 My Question or IssueI’m using my phone to connect to my ps5 to play music while I play something but when choosing a new song from the search bar, it resets the song that’s playing rather than playing the chosen s...
Plan Premium Country USA Device Iphone 16 My Question or Issue I’m using my phone to connect to my ps5 to play music while I play something but when choosing a new song from th...
Moderator
105 Views
1 replies
0 likes
Connect
Sony
- 105 Views
- 1 replies
- 0 likes
Superuser Contribution Wrong feature on "With that" by young thug
The feature is lil duke but spotify replaced the rapper with a random artist also named duke.
The feature is lil duke but spotify replaced the rapper with a random artist also named duke.
Moderator
157 Views
1 replies
0 likes
BB10
Boxee
Chromecast
Connect
Denon
Logitech
Marantz
Music
Onkyo
Other
Philips
PlayStation
ps3
PS4
Samsung
Sonos
Sony
Symbian
TV
WD
WP
WP 8
WRT
- 157 Views
- 1 replies
- 0 likes
Superuser Contribution PlayStation 5 Users unable to view “Video Streaming” for podcasts
PlanPremiumCountryUSADevicePlayStation 5Operating SystemPlayStation My Question or IssueSome users are experiencing issues viewing video streaming for podcasts
Plan Premium Country USA Device PlayStation 5 Operating System PlayStation My Question or Issue Some users are experiencing issues viewing video streaming for podcasts
Visitor
1149 Views
4 replies
0 likes
Connect
Other
PlayStation
ps3
PS4
Sony
TV
- 1149 Views
- 4 replies
- 0 likes
Superuser Contribution Spotify app on Sony TV – No sound is coming out when playing music
PlanFreeCountryVietnamDeviceSony Bravia KD-43X7500FOperating SystemAndroid TV 9My Question or IssueWhen playing music in the Spotify app on my Sony TV, tracks appear to play normally (progress bar moves, no error message), but there is no sound outpu...
Plan Free Country Vietnam Device Sony Bravia KD-43X7500F Operating System Android TV 9 My Question or Issue When playing music in the Spotify app on my Sony TV, tracks appear to play n...
Moderator
902 Views
1 replies
0 likes
Music
Sony
TV
- 902 Views
- 1 replies
- 0 likes
Superuser Contribution Request to Update Podcast Description
CountryUSA DeviceiPhone 16 My Question or IssueHello Spotify Support, I hope you’re doing well! I’m reaching out regarding my podcast Ask My Mom. In the show description, I mistakenly listed my mom as a certified **bleep** therapist, but her correct ...
Country USA Device iPhone 16 My Question or Issue Hello Spotify Support, I hope you’re doing well! I’m reaching out regarding my podcast A...
Moderator
1169 Views
1 replies
0 likes
Sony
- 1169 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Like icon not showing
Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...
Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...
Casual Listener
9109 Views
7 replies
2 likes
BB10
Boxee
Connect
Denon
Ford SYNC
Logitech
Marantz
Music
Onkyo
Other
Philips
PlayStation
ps3
Samsung
Sony
Symbian
TV
WD
WP 8
WRT
- 9109 Views
- 7 replies
- 2 likes
Solved!!Superuser Contribution Search keyboard no longer loads on Sony Smart TV
My Question or IssueAfter a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google speech search rather than the keyboard option - now it just doesn't load ei...
My Question or Issue After a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google s...
Not applicable
12891 Views
14 replies
7 likes
Sony
TV
- 12891 Views
- 14 replies
- 7 likes
Superuser Contribution PS4 - Spotify Error :(
PlanPremiumCountryUS DevicePS4Operating SystemPS OS My Question or IssueI have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I try opening it, or linking it, it will load and load and load, and after a couple of minutes ...
Plan Premium Country US Device PS4 Operating System PS OS My Question or Issue I have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I tr...
Moderator
63160 Views
16 replies
3 likes
Music
PlayStation
Sony
- 63160 Views
- 16 replies
- 3 likes
Superuser Contribution Spotify app (v3.90) not loading on PS4
My Question or IssueWhenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the center. I can still play music by controlling it from my ...
My Question or Issue Whenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the cent...
Visitor
7404 Views
14 replies
1 likes
Music
PlayStation
PS4
Sony
- 7404 Views
- 14 replies
- 1 likes
Superuser Contribution PSN account not linking to my spotify account
My spotify connects to my PS4 PSN but when i try to link playstation to spotify it doesn't work. I go to link account on my playstation, log in, and it keeps sending me back to the sign in screen. I tried to link the accounts on my computer but I kee...
...tried to link the accounts on my computer but I keep getting an error message saying an account is already linked. I've unlinked the only playstion linked to my spotify account and live chat sony. T...
Newbie
1159 Views
2 replies
0 likes
Sony
- 1159 Views
- 2 replies
- 0 likes
Superuser Contribution How to sort playlist for everyone?
My Question or Issue I was wondering how I would sort my playlist across all devices, and for anyone that would be listening to it? I already know how to sort my playlists on mobile, but it is only sorted on that 1 device. What should I do to sort it...
My Question or Issue I was wondering how I would sort my playlist across all devices, and for anyone that would be listening to it? I already know how to sort my playlists on mobile, but it ...
Moderator
3007 Views
3 replies
0 likes
Samsung
Sony
- 3007 Views
- 3 replies
- 0 likes
Superuser Contribution Persistent Error on PS5
PlanPremiumCountryUS DevicePlayStation 5 My Question or IssueI keep having this issue on the Spotify app for the PS5 in which it keeps showing this error. I have this issue that when I play music and/or skip to a next track it would show play the inc...
Plan Premium Country US Device PlayStation 5 My Question or Issue I keep having this issue on the Spotify app for the PS5 in which it keeps showing this error. ...
Newbie
23390 Views
19 replies
3 likes
Connect
Music
Other
PlayStation
Sony
- 23390 Views
- 19 replies
- 3 likes
Superuser Contribution PS5 language bug
I am having trouble with it on the PS5. It is saying I have zero songs in my liked playlist when I don’t And it keeps going in different languages. And I have logged out of Spotify and re-downloaded it on the PlayStation
I am having trouble with it on the PS5. It is saying I have zero songs in my liked playlist when I don’t And it keeps going in different languages. And I have logged out of Spotify and re-downloaded ...
Moderator
1000 Views
3 replies
0 likes
PlayStation
Sony
- 1000 Views
- 3 replies
- 0 likes
Superuser Contribution PS5 local files
PlanPremiumCountryUnited StatesDevicePlaystation 5Operating SystemNA My Question or IssueThe Spotify app on the PS5 seems to be really buggy when playing music from playlists containing local files. The issue isn't that I would like to download those...
Plan Premium Country United States Device Playstation 5 Operating System NA My Question or Issue The Spotify app on the PS5 seems to be really buggy when playing music from playlists...
Regular
11365 Views
3 replies
0 likes
PlayStation
Sony
- 11365 Views
- 3 replies
- 0 likes
Superuser Contribution Songs will not pause and start by themselves on PS5 spotify app
PlanPremiumCountryUnited StatesDevicePS5Operating System My Question or IssueAnytime I'm playing music on my PS5 and need to pause the song it will only pause for a second and then start playing again. I have to use Spotify connect on my phone to for...
Plan Premium Country United States Device PS5 Operating System My Question or Issue Anytime I'm playing music on my PS5 and need to pause the song it will only pause for a sec...
Spotify Legend
2334 Views
3 replies
0 likes
Music
Other
PlayStation
Samsung
Sony
- 2334 Views
- 3 replies
- 0 likes