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Topics with Label: Sony

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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

34514 Views

94 replies

26 likes

  • 34514 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

Royaleisthegoat26-

Visitor

2736021 Views

37 replies

153 likes

Other
  • 2736021 Views
  • 37 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

viniciuseddy

Newbie

193959 Views

205 replies

116 likes

  • 193959 Views
  • 205 replies
  • 116 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Trilogym

Visitor

69956 Views

300 replies

26 likes

Other
  • 69956 Views
  • 300 replies
  • 26 likes

Superuser Contribution Spotify Struggling on Sony Walkman NW-A306

I previously had a Sony Walkman NWA-105 which I used exclusively as a dedicated music device for stored music on the default app and Spotify. It was getting a bit slow at times as the memory was quite full, and then I dropped it in the bath (doh) so ...

Casual Listener

I previously had a Sony Walkman NWA-105 which I used exclusively as a dedicated music device for stored music on the default app and Spotify. It was getting a bit slow at times as the memory was q...

Joan

Moderator

11092 Views

8 replies

2 likes

Sony
  • 11092 Views
  • 8 replies
  • 2 likes

Superuser Contribution PS5 Spotify Audio Stutter/Lag

PlanPremiumCountryUnited StatesDevicePlaystation 5Operating System21.01-03.10.00.03-00.00.00.0.1 Spotify version: 3.72 Issue: Ever since Spotify’s new update on PS5, the audio for any song I play through the PS5 Spotify app or even through the PS5 qu...

Casual Listener

Plan Premium Country United States Device Playstation 5 Operating System 21.01-03.10.00.03-00.00.00.0.1   Spotify version: 3.72   Issue: Ever since Spotify’s new update on PS5,...

PS5_issues

Visitor

28220 Views

47 replies

7 likes

Music
PlayStation
Sony
  • 28220 Views
  • 47 replies
  • 7 likes

Superuser Contribution Issues with uploading asset to Spotify Canvas, that fits the spec sheet.

iPhone / MacOS(iPhone 11, iPhone 13 Pro)Operating System(iOS 15.6, macOS Monterey.)BrowserFirefox, Google Chrome, Safari I'm having general issues with uploading Spotify CanvasHello, I'm working as a Content Manager for a record label - and we have a...

Visitor

iPhone / MacOS (iPhone 11, iPhone 13 Pro) Operating System (iOS 15.6, macOS Monterey.) Browser Firefox, Google Chrome, Safari   I'm having general issues with uploading Spotify Canva...

masonite

Visitor

26884 Views

25 replies

13 likes

Sony
  • 26884 Views
  • 25 replies
  • 13 likes

Superuser Contribution Connect

PlanPremiumCountryUSADeviceIphone 16 My Question or IssueI’m using my phone to connect to my ps5 to play music while I play something but when choosing a new song from the search bar, it resets the song that’s playing rather than playing the chosen s...

Newbie

  Plan Premium Country USA Device Iphone 16   My Question or Issue I’m using my phone to connect to my ps5 to play music while I play something but when choosing a new song from th...

Dessi

Moderator

105 Views

1 replies

0 likes

Connect
Sony
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong feature on "With that" by young thug

The feature is lil duke but spotify replaced the rapper with a random artist also named duke.

Casual Listener

  The feature is lil duke but spotify replaced the rapper with a random artist also named duke.

Paula_Vi

Moderator

153 Views

1 replies

0 likes

BB10
Boxee
Chromecast
Connect
Denon
Logitech
Marantz
Music
Onkyo
Other
Philips
PlayStation
ps3
PS4
Samsung
Sonos
Sony
Symbian
TV
WD
WP
WP 8
WRT
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution PlayStation 5 Users unable to view “Video Streaming” for podcasts

PlanPremiumCountryUSADevicePlayStation 5Operating SystemPlayStation My Question or IssueSome users are experiencing issues viewing video streaming for podcasts

Visitor

  Plan Premium Country USA Device PlayStation 5 Operating System PlayStation    My Question or Issue Some users are experiencing issues viewing video streaming for podcasts

Peaky_worm94

Visitor

1136 Views

4 replies

0 likes

Connect
Other
PlayStation
ps3
PS4
Sony
TV
  • 1136 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify app on Sony TV – No sound is coming out when playing music

PlanFreeCountryVietnamDeviceSony Bravia KD-43X7500FOperating SystemAndroid TV 9My Question or IssueWhen playing music in the Spotify app on my Sony TV, tracks appear to play normally (progress bar moves, no error message), but there is no sound outpu...

Newbie

Plan Free Country Vietnam Device Sony Bravia KD-43X7500F Operating System Android TV 9 My Question or Issue When playing music in the Spotify app on my Sony TV, tracks appear to play n...

Ivelina

Moderator

884 Views

1 replies

0 likes

Music
Sony
TV
  • 884 Views
  • 1 replies
  • 0 likes

Superuser Contribution Request to Update Podcast Description

CountryUSA DeviceiPhone 16 My Question or IssueHello Spotify Support, I hope you’re doing well! I’m reaching out regarding my podcast Ask My Mom. In the show description, I mistakenly listed my mom as a certified **bleep** therapist, but her correct ...

Visitor

    Country USA    Device iPhone 16     My Question or Issue Hello Spotify Support,   I hope you’re doing well! I’m reaching out regarding my podcast A...

Joan

Moderator

1163 Views

1 replies

0 likes

Sony
  • 1163 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Like icon not showing

Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...

Newbie

Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...

31fddafi6miy2rpznlg7

Casual Listener

9096 Views

7 replies

2 likes

BB10
Boxee
Connect
Denon
Ford SYNC
Logitech
Marantz
Music
Onkyo
Other
Philips
PlayStation
ps3
Samsung
Sony
Symbian
TV
WD
WP 8
WRT
  • 9096 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Search keyboard no longer loads on Sony Smart TV

My Question or IssueAfter a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google speech search rather than the keyboard option - now it just doesn't load ei...

Casual Listener

    My Question or Issue After a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google s...

Not applicable

12865 Views

14 replies

7 likes

Sony
TV
  • 12865 Views
  • 14 replies
  • 7 likes

Superuser Contribution PS4 - Spotify Error :(

PlanPremiumCountryUS DevicePS4Operating SystemPS OS My Question or IssueI have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I try opening it, or linking it, it will load and load and load, and after a couple of minutes ...

Visitor

  Plan Premium Country US   Device PS4 Operating System PS OS   My Question or Issue I have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I tr...

Yordan

Moderator

63129 Views

16 replies

3 likes

Music
PlayStation
Sony
  • 63129 Views
  • 16 replies
  • 3 likes

Superuser Contribution Spotify app (v3.90) not loading on PS4

My Question or IssueWhenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the center. I can still play music by controlling it from my ...

Newbie

My Question or Issue Whenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the cent...

TreesBreeze

Visitor

7363 Views

14 replies

1 likes

Music
PlayStation
PS4
Sony
  • 7363 Views
  • 14 replies
  • 1 likes

Superuser Contribution PSN account not linking to my spotify account

My spotify connects to my PS4 PSN but when i try to link playstation to spotify it doesn't work. I go to link account on my playstation, log in, and it keeps sending me back to the sign in screen. I tried to link the accounts on my computer but I kee...

Newbie

...tried to link the accounts on my computer but I keep getting an error message saying an account is already linked. I've unlinked the only playstion linked to my spotify account and live chat sony. T...

PinkPickle

Newbie

1159 Views

2 replies

0 likes

Sony
  • 1159 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to sort playlist for everyone?

My Question or Issue I was wondering how I would sort my playlist across all devices, and for anyone that would be listening to it? I already know how to sort my playlists on mobile, but it is only sorted on that 1 device. What should I do to sort it...

Visitor

My Question or Issue   I was wondering how I would sort my playlist across all devices, and for anyone that would be listening to it? I already know how to sort my playlists on mobile, but it ...

Yordan

Moderator

3006 Views

3 replies

0 likes

Samsung
Sony
  • 3006 Views
  • 3 replies
  • 0 likes

Superuser Contribution Persistent Error on PS5

PlanPremiumCountryUS DevicePlayStation 5 My Question or IssueI keep having this issue on the Spotify app for the PS5 in which it keeps showing this error. I have this issue that when I play music and/or skip to a next track it would show play the inc...

Casual Listener

  Plan Premium Country US   Device PlayStation 5   My Question or Issue I keep having this issue on the Spotify app for the PS5 in which it keeps showing this error.&nbsp...

WendellWSA

Newbie

23330 Views

19 replies

3 likes

Connect
Music
Other
PlayStation
Sony
  • 23330 Views
  • 19 replies
  • 3 likes

Superuser Contribution PS5 language bug

I am having trouble with it on the PS5. It is saying I have zero songs in my liked playlist when I don’t And it keeps going in different languages. And I have logged out of Spotify and re-downloaded it on the PlayStation

Newbie

I am having trouble with it on the PS5. It is saying I have zero songs in my liked playlist when I don’t And it keeps going in different languages. And I have logged out of Spotify and re-downloaded ...

OscarDC

Moderator

995 Views

3 replies

0 likes

PlayStation
Sony
  • 995 Views
  • 3 replies
  • 0 likes

Superuser Contribution PS5 local files

PlanPremiumCountryUnited StatesDevicePlaystation 5Operating SystemNA My Question or IssueThe Spotify app on the PS5 seems to be really buggy when playing music from playlists containing local files. The issue isn't that I would like to download those...

Newbie

Plan Premium Country United States Device Playstation 5 Operating System NA   My Question or Issue The Spotify app on the PS5 seems to be really buggy when playing music from playlists...

Gloeko

Regular

11324 Views

3 replies

0 likes

PlayStation
Sony
  • 11324 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs will not pause and start by themselves on PS5 spotify app

PlanPremiumCountryUnited StatesDevicePS5Operating System My Question or IssueAnytime I'm playing music on my PS5 and need to pause the song it will only pause for a second and then start playing again. I have to use Spotify connect on my phone to for...

Casual Listener

Plan Premium Country United States Device PS5 Operating System     My Question or Issue Anytime I'm playing music on my PS5 and need to pause the song it will only pause for a sec...

Alex

Spotify Legend

2320 Views

3 replies

0 likes

Music
Other
PlayStation
Samsung
Sony
  • 2320 Views
  • 3 replies
  • 0 likes

How can Spotify get away with this? (ONKYO support)

Spotify have punished early adopters, many of who have invested hunders of euros in compatible hardware, and have spent good money on a premium subscription. They have taken their money, taken manufacturers license money, and now destroy that valuabl...

Gig Goer

Spotify have punished early adopters, many of who have invested hunders of euros in compatible hardware, and have spent good money on a premium subscription.   They have taken their money, tak...

msellers

Casual Listener

5194 Views

15 replies

19 likes

BB10
Boxee
Connect
Denon
Ford SYNC
Logitech
Marantz
Music
Onkyo
Other
Philips
Sony
Symbian
WD
  • 5194 Views
  • 15 replies
  • 19 likes

Superuser Contribution When I sign in it is asking for a pairing code. What is that?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MihailY

Moderator

3280 Views

1 replies

0 likes

Sony
  • 3280 Views
  • 1 replies
  • 0 likes