Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
50811 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I listen to Fujii Kaze, and a lot of the meaning of the song titles either: 1. Require an understanding of the language because they are in regional dialects2. Use text/online language to express meaning The best example is the first song which is ca...
I listen to Fujii Kaze, and a lot of the meaning of the song titles either: 1. Require an understanding of the language because they are in regional dialects 2. Use text/online language to ...
Newbie
1821 Views
4 replies
3 likes
Version: 9.0.50.511PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I search the word “concerts” the app immediately crashes. I tr...
...y Question or Issue When I search the word “concerts” the app immediately crashes. I tried with other words and artist and the app does not crash.
Moderator
111 Views
1 replies
0 likes
Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an Artist Discog. Please reinstate this feature.
Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an A...
Casual Listener
1204 Views
2 replies
6 likes
So when I want to search for a song on my Windows Desktop client, I press Ctrl + L and then type in the song's title. And then I often have to use the mouse to click on the green play button. The other option is for me to hit Enter and then press Tab...
So when I want to search for a song on my Windows Desktop client, I press Ctrl + L and then type in the song's title. And then I often have to use the mouse to click on the green play button. The o...
Gig Goer
1605 Views
4 replies
0 likes
Hello, as a long time Spotify user I have some thoughts about how the search engine works.For example, I enter a phrase: "The **bleep** Wears Prada - Watchower", there is no band, no music - only podcasts. This is one of many examples. By going to th...
Hello, as a long time Spotify user I have some thoughts about how the search engine works. For example, I enter a phrase: "The **bleep** Wears Prada - Watchower", there is no band, no music - o...
Moderator
453 Views
1 replies
1 likes
When I try and play Baby Shark...of course I only want the Russian version to work! Even though I live in America! When I want to play Christmas carols, the ONLY version I ever want to hear is Michael Buble or some off brand instrumental! This servic...
When I try and play Baby Shark...of course I only want the Russian version to work! Even though I live in America! When I want to play Christmas carols, the ONLY version I ever want to hear ...
Spotify Legend
769 Views
1 replies
0 likes
Hi, my name is Par. I've been posting music to Spotify since 2016 and I have 212 followers on Spotify with ~260 monthly listeners. I also have 1.1K followers on instagram who do keep in touch with me and my music. I know that's not much, but I've had...
...e and my music. I know that's not much, but I've had playlist placements and garnered plenty of streams. Yet, my fans and I cannot search up my name on Spotify even if they tried. The "easiest" o...
Spotify Legend
1427 Views
2 replies
1 likes
Hi, I've found the playlist search feature to be broken. For example, if I'm searching from within another person's account for a playlist that I've created, I am very unlikely to find it. Even when searching in the exact terms in "quotes" it still d...
Hi, I've found the playlist search feature to be broken. For example, if I'm searching from within another person's account for a playlist that I've created, I am very unlikely to find it. Even w...
Spotify Legend
694 Views
1 replies
0 likes
The Spotify search engine really falls short of the rest of the app. Sometimes a song that is on Spotify doesn’t show up at all. For instance, “Believe” by Bruno Mali kid wouldn’t show up at all when I typed Believe. Not one of the results showed was...
The Spotify search engine really falls short of the rest of the app. Sometimes a song that is on Spotify doesn’t show up at all. For instance, “Believe” by Bruno Mali kid wouldn’t show up at all w...
363 Views
0 replies
0 likes
hello i have an assistant who helps me at the pc with diffrent things and the program i use to write on the pc is called JAWS and this program doesnt allow my assistant to write in the search bar and i have to close JAWS this is a problem because som...
hello i have an assistant who helps me at the pc with diffrent things and the program i use to write on the pc is called JAWS and this program doesnt allow my assistant to write in the search bar a...
327 Views
0 replies
0 likes
There are a bunch of Chinese artists who have various albums/songs, some of which are displayed in traditional Chinese and some are in simplified Chinese, which makes there two different artist pages that actually point to the same artist. For instan...
There are a bunch of Chinese artists who have various albums/songs, some of which are displayed in traditional Chinese and some are in simplified Chinese, which makes there two different artist pages...
Spotify Star
542 Views
1 replies
0 likes
Please, please, please bring back the albums view in the app. I need to be able to see all of my albums, by album (not song by song), not just the albums I've liked. If you don't bring back the albums view sometime soon, I'm going to have to bail, be...
Please, please, please bring back the albums view in the app. I need to be able to see all of my albums, by album (not song by song), not just the albums I've liked. If you don't bring ba...
Regular
2934 Views
4 replies
0 likes
I don't remember how, but I have this bonus track from Madcon in my "Liked" playlist. But I can't open the album of the song by tapping on the "go to album" because the songs are gray (except this one) and can't be played. So strange and annoying. An...
...ne) and can't be played. So strange and annoying. And I can't find this song when searching. What's more, I can't find any songs in this album called "Contakt". How is this possible? Is it my f...
520 Views
0 replies
0 likes
This issue applies to:Spotify client search fieldSearch API query Searching on album and title, e.g. artist:abba album:gold does not always work.This example is taken web API reference which does work. But if we want to search for the album BAUM - Ic...
This issue applies to: Spotify client search field Search API query Searching on album and title, e.g. artist:abba album:gold does not always work. This example is t...
772 Views
0 replies
0 likes
Spotify, please update your search feature. Improve the verbatim search functionality. This afternoon, I was trying to search the name of a podcast. I couldn't find it. I then tried to search the legal name of an artist who goes by an unrelated stage...
Spotify, please update your search feature. Improve the verbatim search functionality. This afternoon, I was trying to search the name of a podcast. I couldn't find it. I then tried to search...
3238 Views
0 replies
26 likes
Thank you for publishing lots of new releases. But if you look at some examples from the classical genre, e.g. :Bach: Goldberg Variations, BWV 988 von Johann Sebastian Bachit is almost worthless for friends of this music not having complete metadata ...
Thank you for publishing lots of new releases. But if you look at some examples from the classical genre, e.g. : Bach: Goldberg Variations, BWV 988 von Johann Sebastian Bach it is almost worthless ...
543 Views
0 replies
0 likes
Should be able to load a song you know, maybe interrupt a playlist etc. To solace it on there
Should be able to load a song you know, maybe interrupt a playlist etc. To solace it on there
646 Views
0 replies
0 likes
1 - Some artists have a LOT of albums. When I'm searching through to the 20th LP, have a listen to some tracks, then exit back to the albums of the artist it puts me back at the beginning of the album lists - quite frustrating.2 - There's no way to a...
1 - Some artists have a LOT of albums. When I'm searching through to the 20th LP, have a listen to some tracks, then exit back to the albums of the artist it puts me back at the beginning of the a...
660 Views
0 replies
0 likes
Hi,One of the reasons for buying a Smart-TV was the capability to connect to the web, watch videos and listen to music. I installed the Spotify app from the LG TV-app store and was very disappointed with what I got. I cannot brows radio stations or p...
Hi, One of the reasons for buying a Smart-TV was the capability to connect to the web, watch videos and listen to music. I installed the Spotify app from the LG TV-app store and was very disappointe...
739 Views
0 replies
1 likes
Problem:I would like to play the pop songs of the 80's. There query using the spotify client would look like this:year:1980-1989 genre:pop I won't find Eddy Grants' Electric Avenue, released in 1982, because the original album "Killer on the Rampage"...
Problem: I would like to play the pop songs of the 80's. There query using the spotify client would look like this: year:1980-1989 genre:pop I won't find Eddy Grants' Electric Ave...
906 Views
0 replies
0 likes
