Announcements
We’ve made a few tweaks backstage, so everything should be back to normal. Additional info can be found here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: xbox

Labels

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 11365 Views
  • 8 replies
  • 0 likes
  • Other
  • 11365 Views
  • 8 replies
  • 0 likes

[xbox] fix the xbox app

every time i play an album it gets halfway through then plays random songs. any chance of it just playing what i want instead of whatever it feels like???

  • Visitor
  • every time i play an album it gets halfway through then plays random songs. any chance of it just playing what i want instead of whatever it feels like???  
  • 52 Views
  • 0 replies
  • 0 likes
  • xbox
  • 52 Views
  • 0 replies
  • 0 likes

Superuser Contribution Gaming Console Volume Too High

I love having Spotify on my PS4 and listening to music while playing multiplayer or games with bad soundtracks but even the lowest volume level is too high. On the lowest volume you are unable to hear any dialog in the game, sound effects are drowned...

  • Newbie
  • I love having Spotify on my PS4 and listening to music while playing multiplayer or games with bad soundtracks but even the lowest volume level is too high. On the lowest volume you are unable to hea...
  • amorminox
  • Casual Listener
  • 20565 Views
  • 16 replies
  • 21 likes
  • consoles
    gaming
    gaming consoles
    high
    High Volume
    loud
    PlayStation
    PS4
    PS4 App
    PS4 Spotify
    PSN
    too loud
    video games
    volume
    Volume Control
    Volume Levels
    xbox
    Xbox Live
    Xbox One
  • 20565 Views
  • 16 replies
  • 21 likes

Superuser Contribution Can't control volume on Xbox via Connect

PlanPremiumCountryArgentinaDeviceLG Q6 AlphaOperating SystemAndroid/Xbox One My Question or IssueA week ago i was able to adjust my Xbox's Spotify volume from my phone, but today i was trying the same but i can't, any solutions? Already uninstalled f...

  • Casual Listener
  • Plan Premium Country Argentina Device LG Q6 Alpha Operating System Android/Xbox One   My Question or Issue A week ago i was able to adjust my Xbox's Spotify volume from my phone, but t...
  • Mario
  • Spotify Legend
  • 22758 Views
  • 65 replies
  • 76 likes
  • issue
    Issues
    xbox
    Xbox One
  • 22758 Views
  • 65 replies
  • 76 likes

[Xbox] I cannot search for music

When I'm using Spotify on my Xbox one I can listen to saved music and the recommended however when I try to search it will not do anything and almost act like a haven't asked to search even when I'm pressing search. I have had this issue since yester...

  • Newbie
  • When I'm using Spotify on my Xbox one I can listen to saved music and the recommended however when I try to search it will not do anything and almost act like a haven't asked to search even when I...
  • Alfredo
  • Roadie
  • 561 Views
  • 1 replies
  • 0 likes
  • xbox
  • 561 Views
  • 1 replies
  • 0 likes