Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: pixel

Labels

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Donavin1994
  • Casual Listener
  • 8770 Views
  • 64 replies
  • 8 likes
  • Other
  • 8770 Views
  • 64 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19587 Views
  • 9 replies
  • 2 likes
  • Other
  • 19587 Views
  • 9 replies
  • 2 likes

[Android 7.1, Google Pixel] Remote control widget dying or not starting

Brief description of the issue:When I first start Spotify and play music, the notification widget appears, but after a while, it disappears from the notifications area. It sometimes dies while Spotify is still playing music. Starting and stopping the...

  • Regular
  • ...potify is still playing music. Starting and stopping the music in the app does not make the widget reappear.   Steps to reproduce the issue: Install Spotify on a Android 7.1 Google Pixel phone f...
  • Melody
  • Spotify
  • 1631 Views
  • 7 replies
  • 0 likes
  • Android
    Android 7.1
    Mobile
    nougat
    pixel
  • 1631 Views
  • 7 replies
  • 0 likes