Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
49091 Views
7 replies
3 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I haven't used spotify in a few years, but I notice now that along with not being able to search for specific songs or play songs on demand or skip songs, free account "members" can't even see album information and track lists, and don't even have th...
I haven't used spotify in a few years, but I notice now that along with not being able to search for specific songs or play songs on demand or skip songs, free account "members" can't even see album ...
278 Views
0 replies
0 likes
Hi, I need help with an issue, I can't seem to find the NEW POST or NEW THREAD anywhere, how can I create a new question?
Hi, I need help with an issue, I can't seem to find the NEW POST or NEW THREAD anywhere, how can I create a new question?
Moderator
499 Views
1 replies
1 likes
There was a section on the 'Home' page, to browse 'New release albums'. Which appears to have been replaced with 'Popular albums'. Kindly bring back this 'feature'.
There was a section on the 'Home' page, to browse 'New release albums'. Which appears to have been replaced with 'Popular albums'. Kindly bring back this 'feature'.
Moderator
523 Views
2 replies
0 likes
Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify.The navigation bar at the bottom of Xiaomi's MIUI system is not immersed in adaptation, resulting in a big black bar, w...
Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify. The navigation bar at the bottom of Xiaomi's MIUI system is not im...
284 Views
0 replies
0 likes
It would be great if you could add a possibility to suggest a song or an album, someone finds out there and which is not offered at Spotify yet.
It would be great if you could add a possibility to suggest a song or an album, someone finds out there and which is not offered at Spotify yet.
Spotify Legend
362 Views
1 replies
0 likes
Spotify is a platform to find listening to others art. When Datsik has allegations against him that haven’t even been decided if they are true or not it is sad that you take his latest songs off the platform. We want to enjoy the music.
Spotify is a platform to find listening to others art. When Datsik has allegations against him that haven’t even been decided if they are true or not it is sad that you take his latest songs off the ...
370 Views
0 replies
1 likes
I use spotify on various platforms, using the same account. By now I feel like I had to suspend the Duo promotion twice on each platform now. It's getting bothersome.Now; I get that a lot of people may want this, including paying customers. So I can ...
I use spotify on various platforms, using the same account. By now I feel like I had to suspend the Duo promotion twice on each platform now. It's getting bothersome. Now; I get that a lot of peop...
Regular
1130 Views
4 replies
2 likes
Spotify is slowly becoming a bloated mess with a lot of dumb features that no one asked for. The newest addition is voice recognition with suggestions based on the evalutation of your mood...Source: https://www.bbc.com/news/entertainment-arts-5583965...
...elated to the basic music listening experience. I want to listen to MUSIC, but I still have to browse through Podcasts and have no way of hiding podcasts. Why would I use Spotify for podcasts when t...
Regular
865 Views
1 replies
1 likes
I ended up here because all I wanted to do was submit a report directly to Spotify for a bug that's making the queue button spot working. (Can't open queue to view/rearrange currently on mobile/Android.) BUT Spotify is literally the only app in the w...
I ended up here because all I wanted to do was submit a report directly to Spotify for a bug that's making the queue button spot working. (Can't open queue to view/rearrange currently on mobile/Andro...
470 Views
0 replies
0 likes
Of some reason Spotify now scrambles all of my playlists. I can find no way to prevent this. I use Spotify in a very organized way, happy that it differs from radio in this sense. On a comupter this is still ok but you have ruined the mobile experien...
Of some reason Spotify now scrambles all of my playlists. I can find no way to prevent this. I use Spotify in a very organized way, happy that it differs from radio in this sense. On a comupte...
Community Legend
567 Views
1 replies
5 likes
Let me introduce the idea by saying I use a spreadsheet to track what episode I want to listen to Spotify is so horrible and obnoxious about it. The web player is absolutely horrible at this. Can't read the description with the weird white background...
...e keep track of what we haven't listened yet to browser and choose from.
Spotify Legend
929 Views
5 replies
0 likes
PLS STOP GIVING ME ADS THAT ARE LOUD, MY EARS ARE DYING
PLS STOP GIVING ME ADS THAT ARE LOUD, MY EARS ARE DYING
Spotify Legend
447 Views
1 replies
0 likes
As an avid Spotify user with a wide taste in music and a family subscription, I should never encounter nor hear "Under The Bridge" by the Red Hot Chili Peppers again.I propose a "never play 'Under The Bridge' again" button for just this song.Acceptan...
As an avid Spotify user with a wide taste in music and a family subscription, I should never encounter nor hear "Under The Bridge" by the Red Hot Chili Peppers again. I propose a "never play 'Unde...
459 Views
0 replies
3 likes
How do I dislike a song on Samsung Smart TV?
How do I dislike a song on Samsung Smart TV?
440 Views
0 replies
0 likes
Some sections do not have horizontal scrolling leading to half of the info being displayed
Some sections do not have horizontal scrolling leading to half of the info being displayed
922 Views
0 replies
0 likes
Hello!I'm using ps4 app and it's annoying to use it because the user interface is bad.When i browse the library and select some of the track and music starts to play, that work ok but when i hit the back button i have to browse the library again from...
Hello! I'm using ps4 app and it's annoying to use it because the user interface is bad. When i browse the library and select some of the track and music starts to play, that work ok but when i h...
Community Legend
643 Views
1 replies
0 likes
Seriously guys, the business model you represent is too important and revolutionary for you to go sullying it with stuff like this. Get some help. I don't even expect this to be seen by anyone. I'm just praying that whoever moderates this will have s...
...ust praying that whoever moderates this will have some appreciation of music and the potential this service holds, and take some kind of initiative. Drake being overpromoted throughout the browse...
704 Views
0 replies
2 likes
just wanted to ask why spotify doesn't feature any influential female artists in DJs/composers of electronic music? are there just none worth featuring?
just wanted to ask why spotify doesn't feature any influential female artists in DJs/composers of electronic music? are there just none worth featuring?
Roadie
694 Views
1 replies
0 likes
Currently the symbol for removing artists and songs you don't like on spotify playlists is right next to the next/skip button and is very easy to accidentally press. This new feature is great because users are able to block artists and bands who are ...
Currently the symbol for removing artists and songs you don't like on spotify playlists is right next to the next/skip button and is very easy to accidentally press. This new feature is great because...
8672 Views
0 replies
9 likes
Navigating an Artist's page should be easy, and intuitive. Everytime I visit an artist page, Spotify seems to present a different layout each time. Reaching a COMPLETE list of all the artist's albums should be incredibly simple, but instead, I often ...
Navigating an Artist's page should be easy, and intuitive. Everytime I visit an artist page, Spotify seems to present a different layout each time. Reaching a COMPLETE list of all the art...
661 Views
0 replies
0 likes
