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I created a new playlist in our profile and when I search for it by the
exact title it doesn't show up. I also tried searching for it with the
first word only and it still does not come up. The playlist is called
HardDrive Underground under our profi...
PlanPremium DeviceLaptop DellOperating SystemWindows 10 I am trying to
follow a friend. I click the "follow" button. I go to my friends
activities and can´t see my friends activity (I know that he is
listening). I search again for my friends in my fr...
Plan Premium Device Laptop Dell Operating System Windows 10 I am trying to follow a friend. I click the "follow" button. I go to my friends activities and can´t see my f...
There have been lots of similar posts in the past but none of them
resulted in fixing the problem. So I decided to start yet another
thread. I use: - iOS 12.1.2- Spotify app 8.4.88.280- DENON Receiver
AVR-X3500H (but other DENON receivers are affecte...
....88.280 - DENON Receiver AVR-X3500H (but other DENON receivers are affected too) - Spotify Connect: inside the Spotify app the receiver is selected directly in the "Connect to a device" dialog (i.e. A...
I'm not absolutely sure, but since last Spotify update I can't stream
music using spotify connect to my HEOS device. I'm using my Iphone 6
with latest update and the Spotify app, also latest update. I can see my
HEOS device in the Spotify app, but it...
I'm not absolutely sure, but since last Spotify update I can't stream music using spotify connect to my HEOS device. I'm using my Iphone 6 with latest update and the Spotify app, also latest update. ...
Plan: PremiumCountry: USADevice: Marantz AV7704, Denon HEOS1Operating
System: Embedded in speaker/processor; Any computer/device running
Spotify app My Question or Issue:I HOPE I AM WRONG, BUT THIS IS BAD. ANY
SPOTIFY USER WHO HAS EVER ACCESSED MY SP...
Plan: Premium Country: USA Device: Marantz AV7704, Denon HEOS1 Operating System: Embedded in speaker/processor; Any computer/device running Spotify app My Question or Issue: I HOPE I A...
Spotify have punished early adopters, many of who have invested hunders
of euros in compatible hardware, and have spent good money on a premium
subscription. They have taken their money, taken manufacturers license
money, and now destroy that valuabl...
Spotify have punished early adopters, many of who have invested hunders of euros in compatible hardware, and have spent good money on a premium subscription. They have taken their money, tak...
PlanPremiumCountryPanama Device(iPhone X)Operating System(iOS 10) My
Question or IssueToday Spotify connect stop connecting to my denon
AVR-X4400H. Yesterday everything was fine. Today it still is listed as
an available device to connect, but when se...
Plan Premium Country Panama Device (iPhone X) Operating System (iOS 10) My Question or Issue Today Spotify connect stop connecting to my denon AVR-X4400H. Yesterday e...
Hello!Over time, the like (like icon) on some songs you like disappears,
mainly on songs that were added to your "liked songs" a long time ago,
while the song remains in your "liked songs", but the fact that the song
is added to your "liked songs" is...
Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...
I own a pair of Denon Heos 7 hs2 speakers with spotify connect. Spotify
has worked flawlessly over the past 5 years. Last week the speakers
received a firmware update to version 2.71.410 and since then playback
and track skip actions in the spotify a...
I own a pair of Denon Heos 7 hs2 speakers with spotify connect. Spotify has worked flawlessly over the past 5 years. Last week the speakers received a firmware update to version 2.71.410 a...
Hey there! i just bought my device roughly a week ago - especially
because of Spotify Connect. However the receiver does not show any
Spotify Icon @ the network. However if i am using Spotify on my Android
phone i am able to see the receiver in the l...
Hey there!
i just bought my device roughly a week ago - especially because of Spotify Connect. However the receiver does not show any Spotify Icon @ the network. However if i am using Spot...
PlanPremiumCountryNorway Operating SystemAndroid 12, Windows 11 My
Question or IssueAfter the latest update to Heos the connection between
Spotify and Heos have been shaky. It works fine with TuneIn, Tidal etc,
but playing from Spotify will make spea...
...nstall of Spotify and the Heos app on my phone. The same problem occurs also on other phones. I have a variety of Heos speakers from different generations and also one Denon Home speaker.
PlanPremiumCountryUSADeviceSamsung Galaxy s7 to Xbox One X (using a
Denon receiver)Operating SystemXbox One X My Question or Issue Audio is
playing twice in very quick succession. Hard to describe but I can hear
it the most in the kick drum. The kick...
Plan Premium Country USA Device Samsung Galaxy s7 to Xbox One X (using a Denon receiver) Operating System Xbox One X My Question or Issue Audio is playing twice in very quick s...
I was able to connect Spotify to my Heos equipment without problems. Now
I do see the Heos equipment as available in Spotify connect, but when I
sellect it it wil state 'verbinding maken' (connecting in Dutch) for a
vew secconds and then it goes back...
I was able to connect Spotify to my Heos equipment without problems. Now I do see the Heos equipment as available in Spotify connect, but when I sellect it it wil state 'verbinding maken' (connecting...
Up until now, I have used Spotify to stream music from the web player
(using Firefox as browser) to my Denon-DNP800NE network player. Today I
selected the device from the Spotify app (Windows) installed on another
PC and logged in with a different ac...
Up until now, I have used Spotify to stream music from the web player (using Firefox as browser) to my Denon-DNP800NE network player. Today I selected the device from the Spotify app (Windows) i...
PlanPremium (Family)CountrySwitzerlandDeviceiPhone 11 ProOperating
SystemiOS 14.8My Question or IssueSince a few weeks not I have issues to
play Spotify on my HEOS system. I already restarted everything, even did
a hard reset of the HEOS. I also trie...
Plan Premium (Family) Country Switzerland Device iPhone 11 Pro Operating System iOS 14.8 My Question or Issue Since a few weeks not I have issues to play Spotify on my HEOS system. I already...
When I play a song in the songs section on the search results page I
expect the next listed song to be played when I click next. But in the
latest version of the beta web player (aka desktop app) it does nothing.
That's a nice feature for some users ...
When I play a song in the songs section on the search results page I expect the next listed song to be played when I click next. But in the latest version of the beta web player (aka desktop app) it ...
when i listen to a playlist on spotify mobile it continues on to web
(this means I cannot continue where I left off from web) however when i
listen to one on web it is perfectly fine on mobile and I can continue
where I left off from mobile how do i ...
when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web) however when i listen to one on web it is perfectly fine on mobi...
Hello, I have a Denon DNP-730AE Network audio receiver connected to a
Denon PMA-720 AE amplifier and that connected to some speakers, and
recently it went from not working to working and repeat, and now having
this weird issue. Whenever i try to play...
Hello, I have a Denon DNP-730AE Network audio receiver connected to a Denon PMA-720 AE amplifier and that connected to some speakers, and recently it went from not working to working and r...
PlanPremium FamilyCountryGermany Device(Samsung Galaxy S7, Surface Pro
6)Operating System(Android , Windows 10) My Question or IssueThe Denon
HEOS app opens the Spotify app to connect via WIFI/LAN to the Denon
DRA-800H. However, the Denon is not disp...
Plan Premium Family Country Germany Device (Samsung Galaxy S7, Surface Pro 6) Operating System (Android , Windows 10) My Question or Issue The Denon HEOS app opens the S...
To this very day for months Ive been recommended two artists which I
have blocked from playing at all and told Spotify that I dont like them
as a whole and dont even listen to their genre (its german rap and I
listen to Psytrance and Metal). How can ...
To this very day for months Ive been recommended two artists which I have blocked from playing at all and told Spotify that I dont like them as a whole and dont even listen to their genre (its german...