Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
PlanPremium DeviceLaptop DellOperating SystemWindows 10 I am trying to follow a friend. I click the "follow" button. I go to my friends activities and can´t see my friends activity (I know that he is listening). I search again for my friends in my fr...
There have been lots of similar posts in the past but none of them resulted in fixing the problem. So I decided to start yet another thread. I use: - iOS 12.1.2- Spotify app 8.4.88.280- DENON Receiver AVR-X3500H (but other DENON receivers are affecte...
I'm not absolutely sure, but since last Spotify update I can't stream music using spotify connect to my HEOS device. I'm using my Iphone 6 with latest update and the Spotify app, also latest update. I can see my HEOS device in the Spotify app, but it...
My name as "artist" (Wouter van Bemmel) appears two times in Spotify, with different albums/songs in it .Is it possible to merge them into one ?
Plan: PremiumCountry: USADevice: Marantz AV7704, Denon HEOS1Operating System: Embedded in speaker/processor; Any computer/device running Spotify app My Question or Issue:I HOPE I AM WRONG, BUT THIS IS BAD. ANY SPOTIFY USER WHO HAS EVER ACCESSED MY SP...
Spotify have punished early adopters, many of who have invested hunders of euros in compatible hardware, and have spent good money on a premium subscription. They have taken their money, taken manufacturers license money, and now destroy that valuabl...
PlanPremiumCountryPanama Device(iPhone X)Operating System(iOS 10) My Question or IssueToday Spotify connect stop connecting to my denon AVR-X4400H. Yesterday everything was fine. Today it still is listed as an available device to connect, but when se...
Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...
I own a pair of Denon Heos 7 hs2 speakers with spotify connect. Spotify has worked flawlessly over the past 5 years. Last week the speakers received a firmware update to version 2.71.410 and since then playback and track skip actions in the spotify a...
Hey there! i just bought my device roughly a week ago - especially because of Spotify Connect. However the receiver does not show any Spotify Icon @ the network. However if i am using Spotify on my Android phone i am able to see the receiver in the l...
PlanPremiumCountryNorway Operating SystemAndroid 12, Windows 11 My Question or IssueAfter the latest update to Heos the connection between Spotify and Heos have been shaky. It works fine with TuneIn, Tidal etc, but playing from Spotify will make spea...
PlanPremiumCountryUSADeviceSamsung Galaxy s7 to Xbox One X (using a Denon receiver)Operating SystemXbox One X My Question or Issue Audio is playing twice in very quick succession. Hard to describe but I can hear it the most in the kick drum. The kick...
I was able to connect Spotify to my Heos equipment without problems. Now I do see the Heos equipment as available in Spotify connect, but when I sellect it it wil state 'verbinding maken' (connecting in Dutch) for a vew secconds and then it goes back...
Up until now, I have used Spotify to stream music from the web player (using Firefox as browser) to my Denon-DNP800NE network player. Today I selected the device from the Spotify app (Windows) installed on another PC and logged in with a different ac...
PlanPremium (Family)CountrySwitzerlandDeviceiPhone 11 ProOperating SystemiOS 14.8My Question or IssueSince a few weeks not I have issues to play Spotify on my HEOS system. I already restarted everything, even did a hard reset of the HEOS. I also trie...
When I play a song in the songs section on the search results page I expect the next listed song to be played when I click next. But in the latest version of the beta web player (aka desktop app) it does nothing. That's a nice feature for some users ...
when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web) however when i listen to one on web it is perfectly fine on mobile and I can continue where I left off from mobile how do i ...
Hello, I have a Denon DNP-730AE Network audio receiver connected to a Denon PMA-720 AE amplifier and that connected to some speakers, and recently it went from not working to working and repeat, and now having this weird issue. Whenever i try to play...
PlanPremium FamilyCountryGermany Device(Samsung Galaxy S7, Surface Pro 6)Operating System(Android , Windows 10) My Question or IssueThe Denon HEOS app opens the Spotify app to connect via WIFI/LAN to the Denon DRA-800H. However, the Denon is not disp...
To this very day for months Ive been recommended two artists which I have blocked from playing at all and told Spotify that I dont like them as a whole and dont even listen to their genre (its german rap and I listen to Psytrance and Metal). How can ...