I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
I own a pair of Denon Heos 7 hs2 speakers with spotify connect. Spotify has worked flawlessly over the past 5 years. Last week the speakers received a firmware update to version 2.71.410 and since then playback and track skip actions in the spotify a...
Hey there! i just bought my device roughly a week ago - especially because of Spotify Connect. However the receiver does not show any Spotify Icon @ the network. However if i am using Spotify on my Android phone i am able to see the receiver in the l...
PlanPremiumCountryPanama Device(iPhone X)Operating System(iOS 10) My Question or IssueToday Spotify connect stop connecting to my denon AVR-X4400H. Yesterday everything was fine. Today it still is listed as an available device to connect, but when se...
PlanPremium DeviceLaptop DellOperating SystemWindows 10 I am trying to follow a friend. I click the "follow" button. I go to my friends activities and can´t see my friends activity (I know that he is listening). I search again for my friends in my fr...
PlanPremiumCountryNorway Operating SystemAndroid 12, Windows 11 My Question or IssueAfter the latest update to Heos the connection between Spotify and Heos have been shaky. It works fine with TuneIn, Tidal etc, but playing from Spotify will make spea...
PlanPremiumCountryUSADeviceSamsung Galaxy s7 to Xbox One X (using a Denon receiver)Operating SystemXbox One X My Question or Issue Audio is playing twice in very quick succession. Hard to describe but I can hear it the most in the kick drum. The kick...
I was able to connect Spotify to my Heos equipment without problems. Now I do see the Heos equipment as available in Spotify connect, but when I sellect it it wil state 'verbinding maken' (connecting in Dutch) for a vew secconds and then it goes back...
Plan: PremiumCountry: USADevice: Marantz AV7704, Denon HEOS1Operating System: Embedded in speaker/processor; Any computer/device running Spotify app My Question or Issue:I HOPE I AM WRONG, BUT THIS IS BAD. ANY SPOTIFY USER WHO HAS EVER ACCESSED MY SP...
Up until now, I have used Spotify to stream music from the web player (using Firefox as browser) to my Denon-DNP800NE network player. Today I selected the device from the Spotify app (Windows) installed on another PC and logged in with a different ac...
There have been lots of similar posts in the past but none of them resulted in fixing the problem. So I decided to start yet another thread. I use: - iOS 12.1.2- Spotify app 8.4.88.280- DENON Receiver AVR-X3500H (but other DENON receivers are affecte...
PlanPremium (Family)CountrySwitzerlandDeviceiPhone 11 ProOperating SystemiOS 14.8My Question or IssueSince a few weeks not I have issues to play Spotify on my HEOS system. I already restarted everything, even did a hard reset of the HEOS. I also trie...
When I play a song in the songs section on the search results page I expect the next listed song to be played when I click next. But in the latest version of the beta web player (aka desktop app) it does nothing. That's a nice feature for some users ...
when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web) however when i listen to one on web it is perfectly fine on mobile and I can continue where I left off from mobile how do i ...
Hello, I have a Denon DNP-730AE Network audio receiver connected to a Denon PMA-720 AE amplifier and that connected to some speakers, and recently it went from not working to working and repeat, and now having this weird issue. Whenever i try to play...
PlanPremium FamilyCountryGermany Device(Samsung Galaxy S7, Surface Pro 6)Operating System(Android , Windows 10) My Question or IssueThe Denon HEOS app opens the Spotify app to connect via WIFI/LAN to the Denon DRA-800H. However, the Denon is not disp...
To this very day for months Ive been recommended two artists which I have blocked from playing at all and told Spotify that I dont like them as a whole and dont even listen to their genre (its german rap and I listen to Psytrance and Metal). How can ...
hello my name is paris vendi for some reason, my album is missing from the platform and I am confused as to whyI asked my distributor and they said that it was taken down because of a fake playlist but I have never purchased or asked to be on any pla...
PlanPremiumCountryLatviaDeviceDenon AVR-S650H My Question or IssueHi,How can I remove my Denon AVR from other persons account ?Just recently someone started "using" my Denon AVR and random times.The thing is that for a long time my account is the onl...
PlanPremiumCountryUKDeviceMacbook Air 2020Operating SystemMac OS Catalina My Question or IssueSo I'm trouble to troubleshoot my sound issues when using Spotify Connect and my HEOS Bar (Original version) with two HEOS 1 as surrounds. I don't have issu...
PlanPremiumCountrySouth AfricaDeviceMicrosoft Windows and Samsung Note 5Operating SystemAndroid version 7.0, Windows 10 My Question or IssueI don't get daily drives at all but everyone else does. I think it's a country thing but it's unfair that othe...