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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • nyfel
  • Casual Listener
  • 2416 Views
  • 21 replies
  • 6 likes
  • Other
  • 2416 Views
  • 21 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17859 Views
  • 8 replies
  • 2 likes
  • Other
  • 17859 Views
  • 8 replies
  • 2 likes

Superuser Contribution Ps5 No sound

PlanPremiumCountryGermanyDevicePlaystation 5Operating SystemPlaystation My Question or IssueMy spotify on the ps5 used work normally i could hear my songs in the background while playing games and hearing the game sound but since today i cant hear my...

  • Regular
  • Plan Premium Country Germany Device Playstation 5 Operating System Playstation   My Question or Issue My spotify on the ps5 used work normally i could hear my songs in the background w...
  • Ivelina
  • Moderator
  • 212 Views
  • 8 replies
  • 0 likes
  • PlayStation
  • 212 Views
  • 8 replies
  • 0 likes

Superuser Contribution PS5 Spotify Audio Stutter/Lag

PlanPremiumCountryUnited StatesDevicePlaystation 5Operating System21.01-03.10.00.03-00.00.00.0.1 Spotify version: 3.72 Issue: Ever since Spotify’s new update on PS5, the audio for any song I play through the PS5 Spotify app or even through the PS5 qu...

  • Casual Listener
  • Plan Premium Country United States Device Playstation 5 Operating System 21.01-03.10.00.03-00.00.00.0.1   Spotify version: 3.72   Issue: Ever since Spotify’s new update on P...
  • Ninogut
  • Visitor
  • 11616 Views
  • 36 replies
  • 7 likes
  • music
    PlayStation
    Sony
  • 11616 Views
  • 36 replies
  • 7 likes

Superuser Contribution Gaming Console Volume Too High

I love having Spotify on my PS4 and listening to music while playing multiplayer or games with bad soundtracks but even the lowest volume level is too high. On the lowest volume you are unable to hear any dialog in the game, sound effects are drowned...

  • Newbie
  • I love having Spotify on my PS4 and listening to music while playing multiplayer or games with bad soundtracks but even the lowest volume level is too high. On the lowest volume you are unable to hea...
  • Felainum
  • Casual Listener
  • 24436 Views
  • 19 replies
  • 21 likes
  • consoles
    gaming
    gaming consoles
    high
    High Volume
    loud
    PlayStation
    PS4 App
    PSN
    too loud
    video games
    volume
    Volume Control
    Volume Levels
    xbox
    Xbox Live
    Xbox One
  • 24436 Views
  • 19 replies
  • 21 likes

Superuser Contribution Spotify app (v3.90) not loading on PS4

My Question or IssueWhenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the center. I can still play music by controlling it from my ...

  • Newbie
  • My Question or Issue Whenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the cent...
  • OscarDC
  • Moderator
  • 2147 Views
  • 13 replies
  • 1 likes
  • music
    PlayStation
    PS4
    Sony
  • 2147 Views
  • 13 replies
  • 1 likes

Superuser Contribution Spotify not playing sound on PS5

PlanPemium Device(PlayStation 5) My Question or IssueSpotify on my PS5 has stopped playing tracks. When playing, the track shows to be playing (the time/progress bar moves) but no sound plays. Spotify works on all my other devices, but it suddenly st...

  • Casual Listener
  •   Plan Pemium   Device (PlayStation 5)   My Question or Issue Spotify on my PS5 has stopped playing tracks. When playing, the track shows to be playing (the time/progress bar m...
  • pp3000
  • Visitor
  • 19735 Views
  • 10 replies
  • 2 likes
  • PlayStation
  • 19735 Views
  • 10 replies
  • 2 likes

Superuser Contribution Some new podcast episodes don't show in New tab

PlanPremiumCountryPolandDeviceMotorola e20Operating SystemAndroid My Question or IssueSome podcast episodes don't show up in New tab once they are released. I checked and I have the podcast in followed, it shows up in my library but new episode was r...

  • Regular
  • Plan Premium Country Poland Device Motorola e20 Operating System Android   My Question or Issue Some podcast episodes don't show up in New tab once they are released. I checked and I h...
  • MartinT
  • Moderator
  • 752 Views
  • 17 replies
  • 0 likes
  • BB10
    Boxee
    Chromecast
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Other
    PlayStation
    Symbian
    TV
  • 752 Views
  • 17 replies
  • 0 likes

Superuser Contribution New podcast episodes on PS5 will not play

PlanPremium CountryUS DevicePlaystation 5 My Question or IssueThe latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I'm experiencing this with My Brother, My Brother, and Me, as well as a few other podcasts...

  • Regular
  • Plan Premium   Country US   Device Playstation 5   My Question or Issue The latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I...
  • Juhat
  • Visitor
  • 8518 Views
  • 76 replies
  • 13 likes
  • PlayStation
  • 8518 Views
  • 76 replies
  • 13 likes

Superuser Contribution Spotify app on PS5/Tv: No sound from left rear and right rear speakers

Description:I’ve encountered an issue with the Spotify app on my PS5 and TV, where there is no sound output from the left rear and right rear speakers. Despite confirming that both speakers are functioning properly through testing, Spotify fails to p...

  • Newbie
  • Description: I’ve encountered an issue with the Spotify app on my PS5 and TV, where there is no sound output from the left rear and right rear speakers. Despite confirming that both speakers are fun...
  • Ivelina
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • PlayStation
    TV
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution [PS5] Weird volume behavior when playing

Recently I noticed that when playing games on PS5 while listening to Spotify the volume will go up and down in some games (e.g. Control Ultimate Edition) and will be completely muffled in others (e.g. Destiny 2). I find myself upping the TV volume be...

  • Visitor
  • Recently I noticed that when playing games on PS5 while listening to Spotify the volume will go up and down in some games (e.g. Control Ultimate Edition) and will be completely muffled in others (e.g...
  • Frfleenor
  • Casual Listener
  • 6128 Views
  • 5 replies
  • 0 likes
  • PlayStation
  • 6128 Views
  • 5 replies
  • 0 likes

Superuser Contribution Persistent Error on PS5

PlanPremiumCountryUS DevicePlayStation 5 My Question or IssueI keep having this issue on the Spotify app for the PS5 in which it keeps showing this error. I have this issue that when I play music and/or skip to a next track it would show play the inc...

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  • Casual Listener
  •   Plan Premium Country US   Device PlayStation 5   My Question or Issue I keep having this issue on the Spotify app for the PS5 in which it keeps showing this error.&n...
  • WendellWSA
  • Visitor
  • 15874 Views
  • 19 replies
  • 3 likes
  • Connect
    music
    Other
    PlayStation
    Sony
  • 15874 Views
  • 19 replies
  • 3 likes

Spotify app stops playing track on Playstation 4 and 5 (PS4, PS5)

PlanPremiumCountryDenmarkDevicePlaystation 4 and 5Operating SystemPlaystation 5 OS? 23.01-07.00.00.44-00.00.00.0.1My Question or IssueWhen playing music from the "Music tab" on the PS4 "Quick Menu" or the PS5 "Control center", sometimes after the pla...

  • Casual Listener
  • Plan Premium Country Denmark Device Playstation 4 and 5 Operating System Playstation 5 OS?  23.01-07.00.00.44-00.00.00.0.1 My Question or Issue When playing music from the "Music t...
  • Xeonn
  • Visitor
  • 5024 Views
  • 6 replies
  • 0 likes
  • PlayStation
  • 5024 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Like icon not showing

Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...

  • Newbie
  • Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...
  • Tasarion
  • Newbie
  • 6309 Views
  • 5 replies
  • 2 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    TV
    WD
    WP 8
    WRT
  • 6309 Views
  • 5 replies
  • 2 likes

Superuser Contribution [PlayStation 3] "Sorry, there appears to be a problem connecting. Please try again later."

PlanFree/PremiumCountryAustraliaDevice(PlayStation 3Operating System(CellOS) My Question or IssueThe PlayStation 3 version of Spotify has not been functional for nearly the last month. Attempting to open the app results in an error message stating th...

  • Newbie
  • Plan Free/Premium Country Australia Device (PlayStation 3 Operating System (CellOS)   My Question or Issue The PlayStation 3 version of Spotify has not been functional for nearly the l...
  • metthewsobol
  • Visitor
  • 9576 Views
  • 36 replies
  • 17 likes
  • PlayStation
    ps3
  • 9576 Views
  • 36 replies
  • 17 likes

Superuser Contribution Video Playback for consoles [PS5]

PlanFree/PremiumCountryUnited Kingdom Device(Sony Playstation 5)Operating System(Orbis OS) My Question or IssueWhat is the updated issue or your true agenda for not making the video format available or accessible for console users. You guys spent mil...

  • Casual Listener
  • Plan Free/Premium Country United Kingdom   Device (Sony Playstation 5) Operating System (Orbis OS)   My Question or Issue What is the updated issue or your true agenda for not m...
  • Yordan
  • Moderator
  • 11165 Views
  • 11 replies
  • 10 likes
  • PlayStation
  • 11165 Views
  • 11 replies
  • 10 likes

Superuser Contribution Playstation 5/PS5 Audio/Volume Normalization Not Working

PlanFreeCountryGermanyDevicePlaystation 5 (PS5) / Samsung Galaxy Tab S7Operating SystemPS5 Systenmsoftware version: 22.01-05.02.00.03-00.00.00.0.1 My Question or IssueAs the title says, the audio/volume normalization does not work when playing songs ...

  • Newbie
  • Plan Free Country Germany Device Playstation 5 (PS5) / Samsung Galaxy Tab S7 Operating System PS5 Systenmsoftware version: 22.01-05.02.00.03-00.00.00.0.1   My Question or Issue As t...
  • Retrax2000
  • Visitor
  • 7489 Views
  • 2 replies
  • 0 likes
  • PlayStation
  • 7489 Views
  • 2 replies
  • 0 likes

Superuser Contribution PS5 language bug

I am having trouble with it on the PS5. It is saying I have zero songs in my liked playlist when I don’t And it keeps going in different languages. And I have logged out of Spotify and re-downloaded it on the PlayStation

  • Newbie
  • ...ownloaded it on the PlayStation
  • OscarDC
  • Moderator
  • 454 Views
  • 3 replies
  • 0 likes
  • PlayStation
    Sony
  • 454 Views
  • 3 replies
  • 0 likes

Superuser Contribution PS5 local files

PlanPremiumCountryUnited StatesDevicePlaystation 5Operating SystemNA My Question or IssueThe Spotify app on the PS5 seems to be really buggy when playing music from playlists containing local files. The issue isn't that I would like to download those...

  • Newbie
  • Plan Premium Country United States Device Playstation 5 Operating System NA   My Question or Issue The Spotify app on the PS5 seems to be really buggy when playing music from p...
  • Gloeko
  • Regular
  • 4531 Views
  • 3 replies
  • 0 likes
  • PlayStation
    Sony
  • 4531 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs will not pause and start by themselves on PS5 spotify app

PlanPremiumCountryUnited StatesDevicePS5Operating System My Question or IssueAnytime I'm playing music on my PS5 and need to pause the song it will only pause for a second and then start playing again. I have to use Spotify connect on my phone to for...

  • Casual Listener
  • ...econd and then start playing again. I have to use Spotify connect on my phone to force the song to pause. Once forcibly paused through my phone if I press the Playstation menu button for any reason t...
  • Alex
  • Spotify Legend
  • 586 Views
  • 3 replies
  • 0 likes
  • music
    Other
    PlayStation
    Samsung
    Sony
  • 586 Views
  • 3 replies
  • 0 likes

PSN spotify extremely low volume

DevicePS5 and also ps4 My Question or IssueEver since Spotify was put on PS5 natively maximum volume has gotten lower and lower and also seems the music was normalized too making it not as clear as the music can be. Since this new update 1.006.000 on...

  • Casual Listener
  • Device PS5 and also ps4   My Question or Issue Ever since Spotify was put on PS5 natively maximum volume has gotten lower and lower and also seems the music was normalized too making it not...
  • 232 Views
  • 0 replies
  • 0 likes
  • PlayStation
  • 232 Views
  • 0 replies
  • 0 likes