Too many tabs bug

[Joshelle_Mojica]

I have a current issue that happened out of nowhere a few days ago. There is a bug that indicates that there are TOO many tabs even though the only tab I have open is the app itself.

I had no problems working on other things on my laptop and having Spotify open at the same time before (my laptop is Google Chrome btw).

I just want this bug fixed so that I can listen to my playlists and browse the app without the annoying message popping up everytime I press the Web Player. 

I have a screenshot of what I get everytime I open it. I don't know what else to do. I already uninstalled it and tried it again but it says the same thing even now that I don't have it installed it still says the same thing. Same goes for restarting my laptop, it doesnt work. 

[Joshelle_Mojica]

Hey folks,

You will only get this message if you have too many Spotify tabs open at the same time.
If this is not the case for you - try clearing your browser's cache & cookies. It should help out.
If it doesn't - try a different browser to see if that would make a difference.

Cheers!

@JurassicJosh341 @Haydenr1199 

[rpenn · Accepted solution]

Play a song from your phone or another Spotify device (desktop version of Spotify counts), clear your browser history, and then log back into Spotify web player. This seems to have been a reliable fix in the past.

[Peter]

Hey @Joshelle_Mojica.

Just wanted to let you know that this should now be fixed for you.

If you're still having trouble with this, let us know and we'll be happy to look into it further.

Thanks! Stay awesome 🙂

[Joshelle_Mojica]

I found the solution 

[Alcognac]

Nope, 1 year later and the bug is still here.

[Xenia]

Hey there @Alcognac,

Thanks for reaching out here and welcome to the Community 🙂

We'd recommend starting off by heading to this support article and following the steps under Not working?

You could also try using the web player in the application mode of the Google Chrome browser to see if that makes a difference. Here's how:

1. Open our web player.
2. Click on the menu button (the three vertical dots) on the top right portion of the window of your browser.
3. Click on More Tools > Create shortcut.
4. Set a name for the application and check the option Open as Window then click on Create.

Hope you'll find this useful. Give us a shout if you need more help with this!

[JurassicJosh341]

hello from 2024,  half a decade later and bug is still there 

[Haydenr1199]

What if I cant do this because I have no other device?

[Vasil]

Hey folks,

You will only get this message if you have too many Spotify tabs open at the same time.
If this is not the case for you - try clearing your browser's cache & cookies. It should help out.
If it doesn't - try a different browser to see if that would make a difference.

Cheers!

@JurassicJosh341 @Haydenr1199 

[SalazarQuinn]

Hi, I'm currently getting this bug and it doesn't matter what browser I use or whether I only have ONE Spotify tab open - it still gives me the error message. It's immensely frustrating.

[Elena]

Hey @SalazarQuinn,

Thanks for reaching out!

Have you tried @rpenn's suggestion to play a song on the mobile or desktop app, clear your browser history, and then log back in the Web Player? That should do the trick.

Let us know how it goes.

[Lost5]

Wdym "try a different browser, bro I ain't got no tab up extra abt Spotify, refreshed it, turned off my school computer, cleared my cashe and logged back in, and YET it ain't working, why man??

[Maria]

Hey @Lost5,

Thanks for posting in this thread!

Just to confirm, does this only happen with your school computer, or are you experiencing issues on other devices as well?

Keep in mind that if this behavior occurs with this specific computer only, it could be related to some of the current device settings or the network settings. In this case, it's worth having a look at Not working? on this page for more info.

Cheers!

[gigglegangster25]

my spotify account is saying i have to many other spotify tabs open when i dont have even one tab open pls help

[Yordan]

Welcome to the Spotify Community, @gigglegangster25!

In that case, I'd suggest signing out everywhere from your account page before trying the troubleshooting from this thread - you'll find the option to do so near the bottom of the webpage.

Hope this helps! Cheers 🤘

[gigglegangster25]

it is still not working 😭 does it say i have to log back in or sign back in

[Eni]

Hey @gigglegangster25, 

Thanks for your reply. 

Just to confirm, were you able to sign out everywhere with the steps @Yordan sent previously? 

If so, but you're still experiencing this issue, could you try following the suggested steps in this thread? Also, could you send us a screenshot of what you're seeing on your end? We'll take a closer look. You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

Keep us posted.

[gigglegangster25]

I did sign out everywhere and the steps he said and its still not working here's a screenshot

[Ivelina]

Thanks for the response @gigglegangster25 and we appreciate the cooperation.

Is this happening on a personal device or a work/school one?

It would be great if you could try all of the provided steps in the thread, before we suggest any other, in case any of them make a difference for you:

• Clear your browser's history, cache and cookies and also test with another web browser.
• Play a song on the mobile or desktop app while the Web Player is open, log out > close and reopen it > log back in.
• Check and follow the steps in the provided support article by @Maria in this post.

Let us know how it goes.