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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Noodlewhips

Casual Listener

28405 Views

153 replies

14 likes

Other
  • 28405 Views
  • 153 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23845 Views

9 replies

2 likes

Other
  • 23845 Views
  • 9 replies
  • 2 likes

Superuser Contribution I am not getting email or push notifications for bands I am following.

I have all my push and email notifications enabled. The Spotify website says: "Emails are sent to listeners who our data shows are the artist’s top fans and/or anyone who follows the artist on Spotify.Go to your account page's notification settings t...

Visitor

I have all my push and email notifications enabled. The Spotify website says: "Emails are sent to listeners who our data shows are the artist’s top fans and/or anyone who follows the artist on Spotif...

Dessi

Moderator

657 Views

3 replies

1 likes

  • 657 Views
  • 3 replies
  • 1 likes

Hide Account When Sharing A Playlist

Hello, Is it possible to hide your account information and name when you share a Playlist? Essentially the receiver would only get a song list, anonymously, they couldn't see what account made it or sent it. Thank you.

Visitor

Hello,    Is it possible to hide your account information and name when you share a Playlist?  Essentially the receiver would only get a song list, anonymously, they couldn't see wha...

Maxim

Spotify Star

154 Views

1 replies

0 likes

Other
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung TV (Tizen) Progress Bar bugging

So everytime I want to play music, the progress bar will start at a random time instead of 00:00. For example, I play ETA by Newjeans and the progress bar start at 00:27 instead of 00:00

Casual Listener

So everytime I want to play music, the progress bar will start at a random time instead of 00:00. For example, I play ETA by Newjeans and the progress bar start at 00:27 instead of 00:00

transonic

Casual Listener

776 Views

10 replies

3 likes

  • 776 Views
  • 10 replies
  • 3 likes

Superuser Contribution "Go to Top" button hidden under song

PlanPremium individualCountryUSADeviceSamsung Galaxy s8+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe "go to top" button is hidden under the current song playing (or the last item played), and also under the phone co...

Visitor

  Plan Premium individual Country USA Device Samsung Galaxy s8+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The "go to top" button is hid...

Jskmr

Casual Listener

435 Views

5 replies

2 likes

  • 435 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution My Spotify won’t play Joe Rogan Podcast. (Audio or Video)

PlanPremiumCountry Device(iPhone 11)Operating System(iOS 15 latest.) My Question or IssueSecond post for this issue as the first post got listed under issue with Joe Rogan podcast video won’t play. My Spotify just won’t play the podcast, although the...

Casual Listener

Plan Premium Country   Device (iPhone 11) Operating System (iOS 15 latest.)   My Question or Issue Second post for this issue as the first post got listed under issue with Joe Rog...

Jpmint

Newbie

47980 Views

68 replies

6 likes

Other
  • 47980 Views
  • 68 replies
  • 6 likes

How can I launch Chromecast Audio automatically ?

Hi,How can I automatically connect the Chromecast at app launch?Also, how do I prevent it from disconnecting when nothing is playing, after a while?Cheers PlanPremiumCountryFrance MacBook Air M1, iPhone 13Operating SystemIos18 Mac OS 15 My Question o...

Regular

Hi, How can I automatically connect the Chromecast at app launch? Also, how do I prevent it from disconnecting when nothing is playing, after a while? Cheers   Plan Premium Country Franc...

133 Views

0 replies

0 likes

  • 133 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Incorrect streams on Spotify for artists ?

PlanPremiumCountryMoldovaDevice(PC , Samsung A12)Operating System(Android) My Question or IssueYesterday I looked on one of my song I uploaded . It showed 200 streams and so . But when I clicked on it it showed me only 2 streams . Monthly listeners d...

Casual Listener

  Plan Premium Country Moldova Device (PC , Samsung A12) Operating System (Android)   My Question or Issue Yesterday I looked on one of my song I uploaded . It showed 200 streams...

dj_inflamed

Casual Listener

377 Views

2 replies

0 likes

music
Samsung
  • 377 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audiobook listening time wasted after left playing while away

PlanFamily premiumCountryUSADeviceSamsung S22 UltraOperating SystemAndroid Oreo My Question or IssueMy audiobook top up hours were wasted when my audiobook was left playing while I was away. I was listening to the book before bed and fell asleep whil...

Casual Listener

Plan Family premium Country USA Device Samsung S22 Ultra Operating System Android Oreo   My Question or Issue My audiobook top up hours were wasted when my audiobook was left play...

Beebee383

Visitor

962 Views

4 replies

1 likes

Other
  • 962 Views
  • 4 replies
  • 1 likes

Reembolso , cobrança feita após cancelamento!

Vi que tava sendo cobrando em uma conta de banco que não utilizo mais um valor de 31,99 e logo fiz cancelamento do plano, e mesmo assim foi cobrado em uma conta débito de outro banco meu sem eu saber!

Visitor

Vi que tava sendo cobrando em uma conta de banco que não utilizo mais um valor de 31,99 e logo fiz cancelamento do plano, e mesmo assim foi cobrado em uma conta débito de outro banco meu sem eu saber!

ribezaz

Spotify Star

102 Views

1 replies

1 likes

  • 102 Views
  • 1 replies
  • 1 likes

Not able to see some features of spotify like sleep timer amd share playlis

Not able to see some features of spotify like sleep timer amd share playlist or songs . Having difficulty on accessing these features on the Spotify app in an Andriod phone . Also the song stops in between automatically.

Newbie

Not able to see some features of spotify like sleep timer amd share playlist or songs . Having difficulty on accessing these features on the Spotify app in an Andriod phone . Also the song stops in b...

ribezaz

Spotify Star

108 Views

1 replies

1 likes

  • 108 Views
  • 1 replies
  • 1 likes

Superuser Contribution I share a playlist but the recipient can't access it.

I've created the playlist on Desktop (Mac).I've copied all the tracks into another playlist, and also tried sending as a collaborative playlist but no luck.

Casual Listener

I've created the playlist on Desktop (Mac). I've copied all the tracks into another playlist, and also tried sending as a collaborative playlist but no luck.

OscarDC

Moderator

2322 Views

8 replies

0 likes

  • 2322 Views
  • 8 replies
  • 0 likes

Superuser Contribution Wrong language in advertisements (Portuguese)

PlanFreeCountryPortugalDeviceDesktopOperating SystemWindows 10 My Question or IssueHi! Recently the ads in my account started to be played in Portuguese from Brazil, while before they were in Portuguese from Portugal. This annoys me a bit more. Was t...

Casual Listener

Plan Free Country Portugal Device Desktop Operating System Windows 10   My Question or Issue Hi! Recently the ads in my account started to be played in Portuguese from Brazil, while be...

janishri

Newbie

1620 Views

12 replies

2 likes

Other
  • 1620 Views
  • 12 replies
  • 2 likes

My app language got changed

Somehow my language got changed, maybe to polish. Supposedly there is a drop down two levels down in settings but I’m not finding it.

Newbie

    Somehow my language got changed, maybe to polish.  Supposedly there is a drop down two levels down in settings but I’m not finding it.  

RayyW0

Spotify Star

253 Views

1 replies

0 likes

Other
  • 253 Views
  • 1 replies
  • 0 likes

Idea submission

Hi, I hope someone reads this and take this into consideration. I would very much like to share an idea perhaps a new and unique feature for spotify. I want to keep it confidential so do tell me how to approach so that i can pitch my idea. Thank you!...

Newbie

Hi, I hope someone reads this and take this into consideration. I would very much like to share an idea perhaps a new and unique feature for spotify. I want to keep it confidential so do tell me how ...

140 Views

0 replies

1 likes

Other
Samsung
  • 140 Views
  • 0 replies
  • 1 likes

Superuser Contribution App wont open.I am a premium subscriber

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

175 Views

1 replies

0 likes

  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album releases significantly later than planned, ruining listening party.

This is a platform-agnostic issue as I have tried Linux, Windows and ios, as well as the web version. I have tried relogging and deleting the cache but nothing has worked. I can only assume Spotify has gotten my time zone incorrect or something but I...

Casual Listener

This is a platform-agnostic issue as I have tried Linux, Windows and ios, as well as the web version. I have tried relogging and deleting the cache but nothing has worked. I can only assume Spotify h...

Cocdaddy

Visitor

871 Views

3 replies

0 likes

  • 871 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung Smart TV UE55MU6500 where is spotify?

Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ?I remember that last year (may2017) I had Spotify... How I can install it again ?

Regular

Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ? I remember that last year (may2017) I had Spotify... How I can install it aga...

Pinkyadv

Casual Listener

59699 Views

10 replies

2 likes

music
  • 59699 Views
  • 10 replies
  • 2 likes

Superuser Contribution Why won't the app or web player load?

I've opened and reopened both the app and web player several times on my Chromebook, and it simply won't load. All it shows is a blank white screen. On rare occasions, it has text saying that there are too many requests. This has been going on for th...

Visitor

I've opened and reopened both the app and web player several times on my Chromebook, and it simply won't load. All it shows is a blank white screen. On rare occasions, it has text saying that there a...

grim_TooHigh

Newbie

1468 Views

4 replies

0 likes

  • 1468 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Where am I?" button

When playing my (long) playlist, I need a button that positions the cursor to the song that is playing. Preferably with a button with a Target shaped icon (convenient like the "Show Your Location" on certain map software). I am aware that Spotify ind...

Casual Listener

When playing my (long) playlist, I need a button that positions the cursor to the song that is playing.   Preferably with a button with a Target shaped icon (convenient like the "Show Your Loc...

Sp0tifycantshuffle

Casual Listener

1725 Views

7 replies

1 likes

  • 1725 Views
  • 7 replies
  • 1 likes

Superuser Contribution Albums and singles list scrolls back to the top when I exit album

Back in 2022 your team fixed an issue with albums/ singles to keep it from scrolling to the top after exiting an album... it's doing it again. Mobile and PC. If you go past the 45th album/ single and enter it, then return to the list it awkwardly gli...

Visitor

Back in 2022 your team fixed an issue with albums/ singles to keep it from scrolling to the top after exiting an album... it's doing it again. Mobile and PC. If you go past the 45th album/ single an...

Jtp291

Casual Listener

694 Views

9 replies

1 likes

  • 694 Views
  • 9 replies
  • 1 likes