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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35654 Views

94 replies

26 likes

  • 35654 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2801496 Views

39 replies

153 likes

Other
  • 2801496 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

michky

Newbie

215007 Views

217 replies

129 likes

  • 215007 Views
  • 217 replies
  • 129 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72799 Views

303 replies

26 likes

Other
  • 72799 Views
  • 303 replies
  • 26 likes

Adding spotify account to third party apps

How do I add my spotify account to the older Bose Soundtouch App? I go thru the menus and I get stuck in a loop. Is it the Bose Soundtouch App or the spotify app that is causing my frustration? ThanksJerry

Newbie

How do I add my spotify account to the older Bose Soundtouch App?  I go thru the menus and I get stuck in a loop.  Is it the Bose Soundtouch App or the spotify app that is causing my frustr...

ribezaz

Spotify Star

618 Views

1 replies

1 likes

Other
  • 618 Views
  • 1 replies
  • 1 likes

Country and language issues

Just could not find where can I address this issue. For Republic of Moldova, the only available languages are Russian and English. While the official language and the language of majority of the population is Romanian. Can someone please add Romanian...

Visitor

Just could not find where can I address this issue. For Republic of Moldova, the only available languages are Russian and English. While the official language and the language of majority of the popu...

ribezaz

Spotify Star

237 Views

1 replies

1 likes

Other
  • 237 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Connect doesn't show artist name on Web Player

Hello I use the Spotify desktop client and the web player to scrobble music data to Last.fm. This problem started yesterday: when listening to music through the desktop client, the web player doesn't show the artist's name. Only the song title is dis...

Casual Listener

Hello    I use the Spotify desktop client and the web player to scrobble music data to Last.fm.   This problem started yesterday: when listening to music through the desktop cl...

MattSuda

Spotify Star

2243 Views

7 replies

2 likes

spotify connect
Web Player
  • 2243 Views
  • 7 replies
  • 2 likes

Superuser Contribution Clicking on the equalizer for spotify just brings me to my dolby atmos

I use spotify on both my laptop and tablet, but my laptop only seems to have the built in equalizer option. My phone just sends me to my dolby atmos settings which do not have an equalizer of sorts and do not help at all for what I'm trying to do: ad...

Casual Listener

I use spotify on both my laptop and tablet, but my laptop only seems to have the built in equalizer option. My phone just sends me to my dolby atmos settings which do not have an equalizer of sorts a...

Esmenji-

Visitor

10555 Views

11 replies

4 likes

  • 10555 Views
  • 11 replies
  • 4 likes

Superuser Contribution Offline Mode Manual Activation

In my opinion, the whole point of offline songs is that music plays seamlessly regardless of an unstable internet connection. Please either implement features which have Spotify auto-switch to offline music even when wifi is bad, or have an "offline ...

Newbie

In my opinion, the whole point of offline songs is that music plays seamlessly regardless of an unstable internet connection. Please either implement features which have Spotify auto-switch to offlin...

MihailY

Moderator

60208 Views

3 replies

2 likes

  • 60208 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify skips songs on mobile

I am having the same problem but only on my mobile phone an i have cleared the cache. Thrned for background app refresh. Done a clean reinstall a couple times. I’ve updated the app. Updated my phone. It still skipping every song I can’t play one song...

Newbie

I am having the same problem but only on my mobile phone an i have cleared the cache. Thrned for background app refresh. Done a clean reinstall a couple times. I’ve updated the app. Updated my phone....

Dessi

Moderator

263 Views

1 replies

0 likes

Other
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to block a show

This is a minor issue, but why is when I listen to a new podcast episode, the I listen to while falling asleep, when the episode end it AWAYS automatically goes to another podcast about telling horror stories! I literally woke up in the middle of the...

Visitor

This is a minor issue, but why is when I listen to a new podcast episode, the I listen to while falling asleep, when the episode end it AWAYS automatically goes to another podcast about telling horro...

Berzerker1

Visitor

5804 Views

5 replies

7 likes

  • 5804 Views
  • 5 replies
  • 7 likes

Superuser Contribution The option to watch videos on the Mi Box

PlanPremiumCountryMéxicoDeviceMi BoxOperating SystemAndroid My Question or IssueThe option to watch videos on the Mi Box device no longer appears.I usually watch videos using my Mi Box device with my TV. The option to switch to videos no longer appea...

Casual Listener

Plan Premium Country México Device Mi Box Operating System Android   My Question or Issue The option to watch videos on the Mi Box device no longer appears.I usually watch videos using...

Dulcedher

Casual Listener

737 Views

5 replies

0 likes

  • 737 Views
  • 5 replies
  • 0 likes

How to undo???

I accidentally hit don't play artists to one of my favorite artists! How do I undo this. I also don't have a mobile phone to do anything about it. I only have it on my laptop

Visitor

I accidentally hit don't play artists to one of my favorite artists! How do I undo this. I also don't have a mobile phone to do anything about it. I only have it on my laptop

ribezaz

Spotify Star

646 Views

1 replies

1 likes

  • 646 Views
  • 1 replies
  • 1 likes

Superuser Contribution Summer Internship Question

Hello,I have a question about the summer internship in Stockholm.For the upload of the resume, I can combine documents like the resume and recommendation letter, or does it have to be only the CV? Thank you for your help !

Visitor

Hello, I have a question about the summer internship in Stockholm. For the upload of the resume, I can combine documents like the resume and recommendation letter, or does it have to be only the CV...

Paula_Vi

Moderator

345 Views

1 replies

0 likes

Other
  • 345 Views
  • 1 replies
  • 0 likes

Can I download music so I can record it to a cd disc on mp3 format to take when I am driving distant

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Amay

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google home not recognising premium account

I have Spotify premium. Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me choosing songs only available to premium subscribers. I h...

Casual Listener

I have Spotify premium.  Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me ...

Mcalano

Visitor

9753 Views

9 replies

0 likes

Other
  • 9753 Views
  • 9 replies
  • 0 likes

Superuser Contribution Using verizon family base which is blocking Spotify

Just started having the same issue. Spotify is allowed, but disappeared from home screen of child’s phone. Added scdn.co trusted websites - didn’t see anywhere else to add it. Still not showing Spotify.app. Was able to update app through App Store, b...

Newbie

Just started having the same issue. Spotify is allowed, but disappeared from home screen of child’s phone. Added scdn.co trusted websites - didn’t see anywhere else to add it. Still not showing Spoti...

AlejaR

Moderator

516 Views

1 replies

0 likes

Other
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Alexa constantly interrupting

Hi everyone,I have an Alexa Echo Dot connected to speakers and play songs from Spotify on it. However, when I have the Spotify app opened on my Mac or iPhone, they constantly hijack the sound from the Alexa and interrupt my music. Is there any way to...

Newbie

Hi everyone, I have an Alexa Echo Dot connected to speakers and play songs from Spotify on it. However, when I have the Spotify app opened on my Mac or iPhone, they constantly hijack the sound from ...

lesdan

Visitor

10199 Views

16 replies

1 likes

App & Features
  • 10199 Views
  • 16 replies
  • 1 likes

Superuser Contribution Enabling playback speed in audiobooks

Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.

Newbie

Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.

NC1Yogi

Visitor

28905 Views

10 replies

8 likes

  • 28905 Views
  • 10 replies
  • 8 likes

Superuser Contribution New podcast episodes on PS5 will not play

PlanPremium CountryUS DevicePlaystation 5 My Question or IssueThe latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I'm experiencing this with My Brother, My Brother, and Me, as well as a few other podcasts...

Regular

Plan Premium   Country US   Device Playstation 5   My Question or Issue The latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I'm ...

erikesemo

Casual Listener

19055 Views

83 replies

14 likes

PlayStation
  • 19055 Views
  • 83 replies
  • 14 likes

Superuser Contribution Podcasts are now so much quieter than songs

Plan Premium Country US Device Pixel 7 Operating System Android 14 My Question or Issue Podcasts sound are now so much lower than songs. This has been happening for a month. Listen to any NPR podcast with any song for comparison. It applies to other ...

Casual Listener

Plan Premium Country US Device Pixel 7 Operating System Android 14   My Question or Issue Podcasts sound are now so much lower than songs. This has been happening for a month...

Paula_Vi

Moderator

21141 Views

40 replies

5 likes

Other
  • 21141 Views
  • 40 replies
  • 5 likes

Connect Spotify to sell merchandise in a WooCommerce (or non Shopify) store

Hi, we've been contacted by a potential customer to integrate the sale of Spotify-published merchandise in their web store. We know that Shopify provides that integration... But is there an API or alternative to do that with WooCommerce (WordPress) o...

Casual Listener

Hi, we've been contacted by a potential customer to integrate the sale of Spotify-published merchandise in their web store. We know that Shopify provides that integration... But is there an API or al...

Whofollowsme

Newbie

4678 Views

6 replies

7 likes

Merchandise
woocommerce
  • 4678 Views
  • 6 replies
  • 7 likes

Superuser Contribution Podcast Episode List Scroll Location Resetting to Top

Plan Premium Country UK Device Desktop Operating System Windows 11 My Question or Issue It is impossible to open a podcast feed at the currently listened to episode. Opening the podcast feed by clicking on the podcast's tile on the home screen opens ...

Regular

Plan Premium Country UK Device Desktop Operating System Windows 11   My Question or Issue It is impossible to open a podcast feed at the currently listened to episode. Openin...

Yordan

Moderator

2140 Views

5 replies

0 likes

Other
  • 2140 Views
  • 5 replies
  • 0 likes