Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
- 35654 Views
- 94 replies
- 26 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
How do I add my spotify account to the older Bose Soundtouch App? I go thru the menus and I get stuck in a loop. Is it the Bose Soundtouch App or the spotify app that is causing my frustration? ThanksJerry
Newbie
How do I add my spotify account to the older Bose Soundtouch App? I go thru the menus and I get stuck in a loop. Is it the Bose Soundtouch App or the spotify app that is causing my frustr...
ribezaz
Spotify Star
618 Views
1 replies
1 likes
Just could not find where can I address this issue. For Republic of Moldova, the only available languages are Russian and English. While the official language and the language of majority of the population is Romanian. Can someone please add Romanian...
Visitor
Just could not find where can I address this issue. For Republic of Moldova, the only available languages are Russian and English. While the official language and the language of majority of the popu...
ribezaz
Spotify Star
237 Views
1 replies
1 likes
Hello I use the Spotify desktop client and the web player to scrobble music data to Last.fm. This problem started yesterday: when listening to music through the desktop client, the web player doesn't show the artist's name. Only the song title is dis...
Casual Listener
Hello I use the Spotify desktop client and the web player to scrobble music data to Last.fm. This problem started yesterday: when listening to music through the desktop cl...
MattSuda
Spotify Star
2243 Views
7 replies
2 likes
I use spotify on both my laptop and tablet, but my laptop only seems to have the built in equalizer option. My phone just sends me to my dolby atmos settings which do not have an equalizer of sorts and do not help at all for what I'm trying to do: ad...
Casual Listener
I use spotify on both my laptop and tablet, but my laptop only seems to have the built in equalizer option. My phone just sends me to my dolby atmos settings which do not have an equalizer of sorts a...
Esmenji-
Visitor
10555 Views
11 replies
4 likes
In my opinion, the whole point of offline songs is that music plays seamlessly regardless of an unstable internet connection. Please either implement features which have Spotify auto-switch to offline music even when wifi is bad, or have an "offline ...
Newbie
In my opinion, the whole point of offline songs is that music plays seamlessly regardless of an unstable internet connection. Please either implement features which have Spotify auto-switch to offlin...
MihailY
Moderator
60208 Views
3 replies
2 likes
I am having the same problem but only on my mobile phone an i have cleared the cache. Thrned for background app refresh. Done a clean reinstall a couple times. I’ve updated the app. Updated my phone. It still skipping every song I can’t play one song...
Newbie
I am having the same problem but only on my mobile phone an i have cleared the cache. Thrned for background app refresh. Done a clean reinstall a couple times. I’ve updated the app. Updated my phone....
Dessi
Moderator
263 Views
1 replies
0 likes
This is a minor issue, but why is when I listen to a new podcast episode, the I listen to while falling asleep, when the episode end it AWAYS automatically goes to another podcast about telling horror stories! I literally woke up in the middle of the...
Visitor
This is a minor issue, but why is when I listen to a new podcast episode, the I listen to while falling asleep, when the episode end it AWAYS automatically goes to another podcast about telling horro...
Berzerker1
Visitor
5804 Views
5 replies
7 likes
PlanPremiumCountryMéxicoDeviceMi BoxOperating SystemAndroid My Question or IssueThe option to watch videos on the Mi Box device no longer appears.I usually watch videos using my Mi Box device with my TV. The option to switch to videos no longer appea...
Casual Listener
Plan Premium Country México Device Mi Box Operating System Android My Question or Issue The option to watch videos on the Mi Box device no longer appears.I usually watch videos using...
Dulcedher
Casual Listener
737 Views
5 replies
0 likes
Since the launch of the album, the lyrics are not present, except for the time the single "
Newbie
Since the launch of the album, the lyrics are not present, except for the time the single "
osornios
Spotify Star
945 Views
1 replies
0 likes
I accidentally hit don't play artists to one of my favorite artists! How do I undo this. I also don't have a mobile phone to do anything about it. I only have it on my laptop
Visitor
I accidentally hit don't play artists to one of my favorite artists! How do I undo this. I also don't have a mobile phone to do anything about it. I only have it on my laptop
ribezaz
Spotify Star
646 Views
1 replies
1 likes
Hello,I have a question about the summer internship in Stockholm.For the upload of the resume, I can combine documents like the resume and recommendation letter, or does it have to be only the CV? Thank you for your help !
Visitor
Hello, I have a question about the summer internship in Stockholm. For the upload of the resume, I can combine documents like the resume and recommendation letter, or does it have to be only the CV...
Paula_Vi
Moderator
345 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Amay
Spotify Star
522 Views
1 replies
0 likes
I have Spotify premium. Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me choosing songs only available to premium subscribers. I h...
Casual Listener
I have Spotify premium. Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me ...
Mcalano
Visitor
9753 Views
9 replies
0 likes
Just started having the same issue. Spotify is allowed, but disappeared from home screen of child’s phone. Added scdn.co trusted websites - didn’t see anywhere else to add it. Still not showing Spotify.app. Was able to update app through App Store, b...
Newbie
Just started having the same issue. Spotify is allowed, but disappeared from home screen of child’s phone. Added scdn.co trusted websites - didn’t see anywhere else to add it. Still not showing Spoti...
AlejaR
Moderator
516 Views
1 replies
0 likes
Hi everyone,I have an Alexa Echo Dot connected to speakers and play songs from Spotify on it. However, when I have the Spotify app opened on my Mac or iPhone, they constantly hijack the sound from the Alexa and interrupt my music. Is there any way to...
Newbie
Hi everyone, I have an Alexa Echo Dot connected to speakers and play songs from Spotify on it. However, when I have the Spotify app opened on my Mac or iPhone, they constantly hijack the sound from ...
lesdan
Visitor
10199 Views
16 replies
1 likes
Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.
Newbie
Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.
NC1Yogi
Visitor
28905 Views
10 replies
8 likes
PlanPremium CountryUS DevicePlaystation 5 My Question or IssueThe latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I'm experiencing this with My Brother, My Brother, and Me, as well as a few other podcasts...
Regular
Plan Premium Country US Device Playstation 5 My Question or Issue The latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I'm ...
erikesemo
Casual Listener
19055 Views
83 replies
14 likes
Plan Premium Country US Device Pixel 7 Operating System Android 14 My Question or Issue Podcasts sound are now so much lower than songs. This has been happening for a month. Listen to any NPR podcast with any song for comparison. It applies to other ...
Casual Listener
Plan Premium Country US Device Pixel 7 Operating System Android 14 My Question or Issue Podcasts sound are now so much lower than songs. This has been happening for a month...
Paula_Vi
Moderator
21141 Views
40 replies
5 likes
Hi, we've been contacted by a potential customer to integrate the sale of Spotify-published merchandise in their web store. We know that Shopify provides that integration... But is there an API or alternative to do that with WooCommerce (WordPress) o...
Casual Listener
Hi, we've been contacted by a potential customer to integrate the sale of Spotify-published merchandise in their web store. We know that Shopify provides that integration... But is there an API or al...
Whofollowsme
Newbie
4678 Views
6 replies
7 likes
Plan Premium Country UK Device Desktop Operating System Windows 11 My Question or Issue It is impossible to open a podcast feed at the currently listened to episode. Opening the podcast feed by clicking on the podcast's tile on the home screen opens ...
Regular
Plan Premium Country UK Device Desktop Operating System Windows 11 My Question or Issue It is impossible to open a podcast feed at the currently listened to episode. Openin...
Yordan
Moderator
2140 Views
5 replies
0 likes