Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
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When I listen spotify, I cannot hear any Whats app notifications. Any way to fix this?PlanFree/PremiumCountryCanadaDeviceSamsung s24Operating SystemAndroid
Newbie
When I listen spotify, I cannot hear any Whats app notifications. Any way to fix this? Plan Free/Premium Country Canada Device Samsung s24 Operating System Android
MihailY
Moderator
193 Views
1 replies
0 likes
At one time, I was able to click on Cntrl L then Cntrl K to find songs I want to ad
Visitor
At one time, I was able to click on Cntrl L then Cntrl K to find songs I want to ad
Eni
Moderator
377 Views
1 replies
0 likes
When I'm logged in on my account I can see my playlist on my profile. Other people cannot see it on my profile and when I send links it says "Couldn't find that playlist". For me it also shows up in the "Discovered on" section of a few artist's pages...
Visitor
When I'm logged in on my account I can see my playlist on my profile. Other people cannot see it on my profile and when I send links it says "Couldn't find that playlist". For me it also shows up in ...
CultureCompanyES
Visitor
1034 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 16/iPad Air M2, Echo Dot/FireTVOperating SystemiOS, Android My Question or IssueWhen I connect to another device like my Echo Dot and click a song to play it, it starts the song I’m currently listening to again. ...
Casual Listener
Plan Premium Country Germany Device iPhone 16/iPad Air M2, Echo Dot/FireTV Operating System iOS, Android My Question or Issue When I connect to another device like my Echo Dot and cl...
Dessi
Moderator
339 Views
3 replies
0 likes
Mine started doing this exact same thing about a week ago. Mine also shows the pause button like it's still playing. Then if I hit play from my Bluetooth receiver, it takes about 7 seconds, and starts from the beginning again, and stops in the same p...
Visitor
Mine started doing this exact same thing about a week ago. Mine also shows the pause button like it's still playing. Then if I hit play from my Bluetooth receiver, it takes about 7 seconds, and start...
Ivelina
Moderator
205 Views
1 replies
0 likes
we should be able to right click and have an option to "select" in desktop at least, so we can then select multiple songs to add to a playlist or to delete, etc.because instead, as of now, you have to add/delete songs one by one or entire playlists- ...
Casual Listener
we should be able to right click and have an option to "select" in desktop at least, so we can then select multiple songs to add to a playlist or to delete, etc. because instead, as of now, you have...
tayeuleestiderat
Visitor
2837 Views
2 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Have premium plan in usa. Have short video but can’t attachPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro la...
Music Fan
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Have premium plan in usa. Have short video but can’t attach Plan Free/Premium ...
plushkrazee
Music Fan
2857 Views
20 replies
0 likes
I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL Roku TV Operating System TCL Roku TV My Question or Issue I have...
Regular
I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL R...
techsanb
Casual Listener
40639 Views
139 replies
22 likes
Why is there no option to disable smart shuffle in settings? It is so frustrating to have to hit the shuffle button so many times just to get your music in the order that you want. I’m not sure why there isn’t an option to disable it or just a differ...
Newbie
Why is there no option to disable smart shuffle in settings? It is so frustrating to have to hit the shuffle button so many times just to get your music in the order that you want. I’m not sure why t...
Infinitmon
Regular
9874 Views
9 replies
67 likes
Can I enable private listening permanently? I don't really want folks knowing what I listen to
Visitor
Can I enable private listening permanently? I don't really want folks knowing what I listen to
RayyW0
Spotify Star
175 Views
1 replies
0 likes
I sent the wrong song to my friend in messenger , so I deleted it for everyone. When I went back to the chat, it showed “Something went wrong,” How can I fix this? I’m using an iPhone 11 with iOS 18.5
Casual Listener
I sent the wrong song to my friend in messenger , so I deleted it for everyone. When I went back to the chat, it showed “Something went wrong,” How can I fix this? I’m using an iPhone 11 with iOS 18....
JT9511
Visitor
3002 Views
5 replies
0 likes
Ich möchte ein mp3 importieren.Es gehr weder als m3u oder direckt aus Youtube.Kann mir jemand helfen?
Visitor
Ich möchte ein mp3 importieren. Es gehr weder als m3u oder direckt aus Youtube. Kann mir jemand helfen?
Amay
Spotify Star
213 Views
1 replies
0 likes
PlanFree/PremiumCountrySpainDevicePC/PhoneOperating SystemiOS, Android, Windows, Linux My Question or IssueManaging music on PC or mobile is a nightmare because while one platform has some features, the other lacks them.Example 1:On PC, you can easil...
Casual Listener
Plan Free/Premium Country Spain Device PC/Phone Operating System iOS, Android, Windows, Linux My Question or Issue Managing music on PC or mobile is a nightmare because while one...
latormenta69
Casual Listener
1414 Views
4 replies
0 likes
PlanPremiumCountryIsraelDevicePoco x7Operating SystemXiomi hyper OS 2 My Question or IssueHi, my issue is when I search for a song in my playlist or in general, it doesn't show any songs, it shows the song as gray boxes like they are loading, but the...
Newbie
Plan Premium Country Israel Device Poco x7 Operating System Xiomi hyper OS 2 My Question or Issue Hi, my issue is when I search for a song in my playlist or in general, it doesn't sh...
dimferrari3
Casual Listener
5469 Views
4 replies
1 likes
PlanPremiumCountryUSADeviceGoogle ChromecastOperating SystemN/A My Question or IssueWhen I load Spotify on my Chromecast I want to use it from just the TV but I can't. I'm trying to go to my podcast that I was last playing on my computer and it shows...
Casual Listener
Plan Premium Country USA Device Google Chromecast Operating System N/A My Question or Issue When I load Spotify on my Chromecast I want to use it from just the TV but I can't...
Paula_Vi
Moderator
349 Views
1 replies
0 likes
One thing that really bothers me about Spotify Mobile is when you add something to your queue, you don’t get to move it’s position in the queue, say you’re lining up some songs for your car ride while your friend drives, and they say “hey have you he...
Newbie
One thing that really bothers me about Spotify Mobile is when you add something to your queue, you don’t get to move it’s position in the queue, say you’re lining up some songs for your car ride whil...
Yordan
Moderator
1877 Views
3 replies
0 likes
I use the webplayer at work because we can't download the desktop app. I've been using the web player for a few months now. All of a sudden today when I try to go to the webplayer via firefox a get a white screen with the words 429 too many requests....
Casual Listener
I use the webplayer at work because we can't download the desktop app. I've been using the web player for a few months now. All of a sudden today when I try to go to the webplayer via firefox a get...
paulnics
Music Fan
55033 Views
92 replies
19 likes
When I ask my Echo devices to "play ____ podcast from Spotify", they stream it at a decreased speed. I have never ever messed with speed settings in Spotify nor Alexa app. I tried to fix it but it already says it's playing at "1x" speed in both the S...
Regular
When I ask my Echo devices to "play ____ podcast from Spotify", they stream it at a decreased speed. I have never ever messed with speed settings in Spotify nor Alexa app. I tried to fix it but it al...
Schabbock
Newbie
17638 Views
58 replies
10 likes
What happened to the Merch Hub? I wanna buy some stuff. Yes, I know I can click on one artist at a time and see if they have merch. No, I don't want that. I want the hub. https://pr-newsroom-wp.appspot.com/2023-10-16/shop-find-all-artist-merch-hub-sp...
Spotify Legend
What happened to the Merch Hub? I wanna buy some stuff. Yes, I know I can click on one artist at a time and see if they have merch. No, I don't want that. I want the hub. https://pr-newsroom...
SkidNY
Casual Listener
13508 Views
6 replies
11 likes
PlanFree/PremiumCountryUSADeviceApple TVOperating SystemtvOS My Question or IssueReceiving error trying to access artist pages.
Casual Listener
Plan Free/Premium Country USA Device Apple TV Operating System tvOS My Question or Issue Receiving error trying to access artist pages.
khack1984
Casual Listener
640 Views
4 replies
0 likes