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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35652 Views

94 replies

26 likes

  • 35652 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2801409 Views

39 replies

153 likes

Other
  • 2801409 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

michky

Newbie

214971 Views

217 replies

129 likes

  • 214971 Views
  • 217 replies
  • 129 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72791 Views

303 replies

26 likes

Other
  • 72791 Views
  • 303 replies
  • 26 likes

Superuser Contribution Whats app notification

When I listen spotify, I cannot hear any Whats app notifications. Any way to fix this?PlanFree/PremiumCountryCanadaDeviceSamsung s24Operating SystemAndroid

Newbie

When I listen spotify, I cannot hear any Whats app notifications. Any way to fix this? Plan Free/Premium Country Canada Device Samsung s24 Operating System Android   

MihailY

Moderator

193 Views

1 replies

0 likes

Other
Samsung
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add new song?

At one time, I was able to click on Cntrl L then Cntrl K to find songs I want to ad

Visitor

At one time, I was able to click on Cntrl L then Cntrl K to find songs I want to ad

Eni

Moderator

377 Views

1 replies

0 likes

Music
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist public+added to profile but others can't see it & links don't work

When I'm logged in on my account I can see my playlist on my profile. Other people cannot see it on my profile and when I send links it says "Couldn't find that playlist". For me it also shows up in the "Discovered on" section of a few artist's pages...

Visitor

When I'm logged in on my account I can see my playlist on my profile. Other people cannot see it on my profile and when I send links it says "Couldn't find that playlist". For me it also shows up in ...

CultureCompanyES

Visitor

1034 Views

4 replies

0 likes

  • 1034 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playback issue when connected to another device

PlanPremiumCountryGermanyDeviceiPhone 16/iPad Air M2, Echo Dot/FireTVOperating SystemiOS, Android My Question or IssueWhen I connect to another device like my Echo Dot and click a song to play it, it starts the song I’m currently listening to again. ...

Casual Listener

Plan Premium Country Germany Device iPhone 16/iPad Air M2, Echo Dot/FireTV Operating System iOS, Android   My Question or Issue When I connect to another device like my Echo Dot and cl...

Dessi

Moderator

339 Views

3 replies

0 likes

Connect
Music
  • 339 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback stopping in the app

Mine started doing this exact same thing about a week ago. Mine also shows the pause button like it's still playing. Then if I hit play from my Bluetooth receiver, it takes about 7 seconds, and starts from the beginning again, and stops in the same p...

Visitor

Mine started doing this exact same thing about a week ago. Mine also shows the pause button like it's still playing. Then if I hit play from my Bluetooth receiver, it takes about 7 seconds, and start...

Ivelina

Moderator

205 Views

1 replies

0 likes

Music
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution being able to select songs individually

we should be able to right click and have an option to "select" in desktop at least, so we can then select multiple songs to add to a playlist or to delete, etc.because instead, as of now, you have to add/delete songs one by one or entire playlists- ...

Casual Listener

we should be able to right click and have an option to "select" in desktop at least, so we can then select multiple songs to add to a playlist or to delete, etc. because instead, as of now, you have...

tayeuleestiderat

Visitor

2837 Views

2 replies

0 likes

  • 2837 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fire TV now playing does not match song playing or lyrics

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Have premium plan in usa. Have short video but can’t attachPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro la...

Music Fan

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Have premium plan in usa. Have short video but can’t attach Plan Free/Premium ...

plushkrazee

Music Fan

2857 Views

20 replies

0 likes

  • 2857 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics no longer sync on TV

I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL Roku TV Operating System TCL Roku TV My Question or Issue I have...

Regular

I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL R...

techsanb

Casual Listener

40639 Views

139 replies

22 likes

TV
  • 40639 Views
  • 139 replies
  • 22 likes

Solved!!Superuser Contribution Smart Shuffle is annoying

Why is there no option to disable smart shuffle in settings? It is so frustrating to have to hit the shuffle button so many times just to get your music in the order that you want. I’m not sure why there isn’t an option to disable it or just a differ...

Newbie

Why is there no option to disable smart shuffle in settings? It is so frustrating to have to hit the shuffle button so many times just to get your music in the order that you want. I’m not sure why t...

Infinitmon

Regular

9874 Views

9 replies

67 likes

  • 9874 Views
  • 9 replies
  • 67 likes

Private listening

Can I enable private listening permanently? I don't really want folks knowing what I listen to

Visitor

Can I enable private listening permanently? I don't really want folks knowing what I listen to

RayyW0

Spotify Star

175 Views

1 replies

0 likes

  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong after deleting message for everyone in messages

I sent the wrong song to my friend in messenger , so I deleted it for everyone. When I went back to the chat, it showed “Something went wrong,” How can I fix this? I’m using an iPhone 11 with iOS 18.5

Casual Listener

I sent the wrong song to my friend in messenger , so I deleted it for everyone. When I went back to the chat, it showed “Something went wrong,” How can I fix this? I’m using an iPhone 11 with iOS 18....

JT9511

Visitor

3002 Views

5 replies

0 likes

Music
  • 3002 Views
  • 5 replies
  • 0 likes

Import von Musikdateien

Ich möchte ein mp3 importieren.Es gehr weder als m3u oder direckt aus Youtube.Kann mir jemand helfen?

Visitor

Ich möchte ein mp3 importieren. Es gehr weder als m3u oder direckt aus Youtube. Kann mir jemand helfen?

Amay

Spotify Star

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Annoying inconsistencies between desktop and mobile

PlanFree/PremiumCountrySpainDevicePC/PhoneOperating SystemiOS, Android, Windows, Linux My Question or IssueManaging music on PC or mobile is a nightmare because while one platform has some features, the other lacks them.Example 1:On PC, you can easil...

Casual Listener

Plan Free/Premium Country Spain Device PC/Phone Operating System iOS, Android, Windows, Linux   My Question or Issue Managing music on PC or mobile is a nightmare because while one...

latormenta69

Casual Listener

1414 Views

4 replies

0 likes

  • 1414 Views
  • 4 replies
  • 0 likes

Superuser Contribution Searching in app doesn't work properly

PlanPremiumCountryIsraelDevicePoco x7Operating SystemXiomi hyper OS 2 My Question or IssueHi, my issue is when I search for a song in my playlist or in general, it doesn't show any songs, it shows the song as gray boxes like they are loading, but the...

Newbie

Plan Premium Country Israel Device Poco x7 Operating System Xiomi hyper OS 2   My Question or Issue Hi, my issue is when I search for a song in my playlist or in general, it doesn't sh...

dimferrari3

Casual Listener

5469 Views

4 replies

1 likes

  • 5469 Views
  • 4 replies
  • 1 likes

Superuser Contribution Google Chromecast can't find my place in podcasts

PlanPremiumCountryUSADeviceGoogle ChromecastOperating SystemN/A My Question or IssueWhen I load Spotify on my Chromecast I want to use it from just the TV but I can't. I'm trying to go to my podcast that I was last playing on my computer and it shows...

Casual Listener

  Plan Premium Country USA Device Google Chromecast Operating System N/A   My Question or Issue When I load Spotify on my Chromecast I want to use it from just the TV but I can't...

Paula_Vi

Moderator

349 Views

1 replies

0 likes

Chromecast
  • 349 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Allow us to edit / rearrange our queue on mobile!

One thing that really bothers me about Spotify Mobile is when you add something to your queue, you don’t get to move it’s position in the queue, say you’re lining up some songs for your car ride while your friend drives, and they say “hey have you he...

Newbie

One thing that really bothers me about Spotify Mobile is when you add something to your queue, you don’t get to move it’s position in the queue, say you’re lining up some songs for your car ride whil...

Yordan

Moderator

1877 Views

3 replies

0 likes

  • 1877 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trying to access the web player just says 429 too many requests

I use the webplayer at work because we can't download the desktop app. I've been using the web player for a few months now. All of a sudden today when I try to go to the webplayer via firefox a get a white screen with the words 429 too many requests....

Casual Listener

I use the webplayer at work because we can't download the desktop app. I've been using the web player for a few months now. All of a sudden today when I try to go to the webplayer via firefox a get...

paulnics

Music Fan

55033 Views

92 replies

19 likes

  • 55033 Views
  • 92 replies
  • 19 likes

Superuser Contribution Podcast playback speed for certain shows slower on Echo Dot devices

When I ask my Echo devices to "play ____ podcast from Spotify", they stream it at a decreased speed. I have never ever messed with speed settings in Spotify nor Alexa app. I tried to fix it but it already says it's playing at "1x" speed in both the S...

Regular

When I ask my Echo devices to "play ____ podcast from Spotify", they stream it at a decreased speed. I have never ever messed with speed settings in Spotify nor Alexa app. I tried to fix it but it al...

Schabbock

Newbie

17638 Views

58 replies

10 likes

Connect
  • 17638 Views
  • 58 replies
  • 10 likes

Where is the Merch Hub?

What happened to the Merch Hub? I wanna buy some stuff. Yes, I know I can click on one artist at a time and see if they have merch. No, I don't want that. I want the hub. https://pr-newsroom-wp.appspot.com/2023-10-16/shop-find-all-artist-merch-hub-sp...

Spotify Legend

What happened to the Merch Hub? I wanna buy some stuff. Yes, I know I can click on one artist at a time and see if they have merch. No, I don't want that. I want the hub.   https://pr-newsroom...

SkidNY

Casual Listener

13508 Views

6 replies

11 likes

Other
  • 13508 Views
  • 6 replies
  • 11 likes

Superuser Contribution Artist page error message

PlanFree/PremiumCountryUSADeviceApple TVOperating SystemtvOS My Question or IssueReceiving error trying to access artist pages.

Casual Listener

Plan Free/Premium Country USA Device Apple TV Operating System tvOS   My Question or Issue Receiving error trying to access artist pages.

khack1984

Casual Listener

640 Views

4 replies

0 likes

  • 640 Views
  • 4 replies
  • 0 likes