Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 12190 Views
  • 8 replies
  • 0 likes
  • Other
  • 12190 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Allow collaborators to delete songs added by others (again)

I'm a collaborator on a playlist, I'm not the playlist owner.A recent update made it so that even though we all want everyone to have 'vito' power over songs added by others, I am unable to remove songs that others added. This is completely against a...

  • Newbie
  • I'm a collaborator on a playlist, I'm not the playlist owner.A recent update made it so that even though we all want everyone to have 'vito' power over songs added by others, I am unable to remove so...
  • cpc464
  • Regular
  • 233 Views
  • 10 replies
  • 1 likes
  • Desktop
    Playlists
  • 233 Views
  • 10 replies
  • 1 likes

Kanye West music MUST be removed from spotify for his rampant antisemitism and hate

Kanye West is in freefall at the moment - with his mental health issues being allowed by his "people" and with everything that he has said - verbatim- regarding judaism and the holocaust, which Naziye has already denied happened; it's clearer than ev...

  • Music Fan
  • Kanye West is in freefall at the moment - with his mental health issues being allowed by his "people" and with everything that he has said - verbatim- regarding judaism and the holocaust, which Naziy...
  • redjess87
  • Visitor
  • 208 Views
  • 2 replies
  • 1 likes
  • Music
    Other
  • 208 Views
  • 2 replies
  • 1 likes

Superuser Contribution App on the LG smart TV doesn't play anything

PlanPremiumCountryGermanyDeviceLG smart TV 43UN71006LBOperating SystemwebOS 5.2.3-252113 (jhericurl-jardine) My Question or IssueThe Spotify app (version 2021.09.13_2-48e8e67 H 4.19.0) on my LG smart TV doesn't play anything. Updates are not availabl...

  • Regular
  • Plan Premium Country Germany Device LG smart TV 43UN71006LB Operating System webOS 5.2.3-252113 (jhericurl-jardine)     My Question or Issue The Spotify app (version 2021.09.13_2...
  • VinzL1
  • Newbie
  • 4697 Views
  • 34 replies
  • 3 likes
  • TV
  • 4697 Views
  • 34 replies
  • 3 likes

Superuser Contribution Play Queue progress resets when computer crashes

PlanPremiumCountryFinlandOperating SystemLinux My Question or IssueSo let's say I have 50 songs in queue. I listen 20 of them, then my computer crashes. I would expect to see in my queue remaining 30, but I see the same 50. So it seems that Spotify s...

  • Casual Listener
  • Plan Premium Country Finland Operating System Linux   My Question or Issue So let's say I have 50 songs in queue. I listen 20 of them, then my computer crashes. I would expect to see in ...
  • Bruxism
  • Music Fan
  • 286 Views
  • 10 replies
  • 0 likes
  • Other
  • 286 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Exclusive Merch

I was sent an email regarding an exclusive Blue Vinyl of Smithereens, by Joji, for being a top listener this year. However, when I clicked the link, I was sent to a website called Linkfire, and it seemed to be a dead end. I made an account but nothin...

  • Visitor
  • I was sent an email regarding an exclusive Blue Vinyl of Smithereens, by Joji, for being a top listener this year. However, when I clicked the link, I was sent to a website called Linkfire, and it se...
  • Alex
  • Moderator
  • 132 Views
  • 1 replies
  • 1 likes
  • 132 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution if i leave a group blend will my music still be there

i just want to know if my music will still show up for them if i left the blend because i dont want my music in it.

  • Casual Listener
  • i just want to know if my music will still show up for them if i left the blend because i dont want my music in it.
  • Dian
  • Moderator
  • 1243 Views
  • 7 replies
  • 1 likes
  • 1243 Views
  • 7 replies
  • 1 likes

Solved!! Marantz sr5011 connect problem

Hi,Since 2 weeks now i can' t airplay spotify on my marantz receiver. It worked fine but now its not showing on the available player list on my phone (Samsung s6). I tried to update my marantz but the latest update was already installed. Yesterday my...

  • Newbie
  • Hi, Since 2 weeks now i can' t airplay spotify on my marantz receiver. It worked fine but now its not showing on the available player list on my phone (Samsung s6). I tried to update my marantz bu...
  • cuntlips1122
  • Casual Listener
  • 10036 Views
  • 10 replies
  • 2 likes
  • Marantz
  • 10036 Views
  • 10 replies
  • 2 likes

Superuser Contribution [Community][Social] Monthly Top Songs

Every month a new wrapped like playlist overview displays to show your favorite songs monthly. I feel as this idea could show the change of people's music taste more clearly. With this feature people may want to try to change up their taste and liste...

  • Visitor
  • Every month a new wrapped like playlist overview displays to show your favorite songs monthly. I feel as this idea could show the change of people's music taste more clearly. With this feature people...
  • AlejaR
  • Moderator
  • 34 Views
  • 1 replies
  • 0 likes
  • Community
    Social
  • 34 Views
  • 1 replies
  • 0 likes

Tizen - Samsung TV - Screensaver

Would you consider adding some sort of screensaver or the ability to blacken the screen for the Samsung TV (Tizen) app? Maybe on the button labeled "extra" on the remote control. Anything would be appreciated. Thanks!

  • Newbie
  • Would you consider adding some sort of screensaver or the ability to blacken the screen for the Samsung TV (Tizen) app? Maybe on the button labeled "extra" on the remote control. Anything would be ap...
  • getaceres
  • Casual Listener
  • 2711 Views
  • 3 replies
  • 13 likes
  • Samsung
  • 2711 Views
  • 3 replies
  • 13 likes

Solved!! Spotify for artist canvas upload

PlanFree/PremiumCountry DeviceanyOperating SystemanyMy Question or IssueI recently decided to try the new "canvas " feature for one of my songs. The problem is that I don't have the "upload canvas" button when I log in to my Spotify for artists page....

  • Music Fan
  •   Plan Free/Premium Country   Device any Operating System any My Question or Issue I recently decided to try the new "canvas " feature for one of my songs. The problem is that I d...
  • Hazelsumo
  • Visitor
  • 16745 Views
  • 25 replies
  • 0 likes
  • Other
  • 16745 Views
  • 25 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Keeps pausing when playing music on xbox one x

I am playing a song on Spotify on my Xbox and keep pausing every couple of seconds i have tried re installing the app and disconnecting my discord and re connecting and restarting my Xbox one x though its still not workingPlanPremiumCountryAustraliaD...

  • Newbie
  • I am playing a song on Spotify on my Xbox and keep pausing every couple of seconds i have tried re installing the app and disconnecting my discord and re connecting and restarting my Xbox one x thoug...
  • Elder_Eye
  • Visitor
  • 316 Views
  • 2 replies
  • 1 likes
  • Music
  • 316 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Connect not available to play on NAD C338 amplifier

Previously both Spotify Connect and Google Cast was available to play music on my NAD C338 amplifier. Since a month or so the Spotify Connect option disappeared. Only the Google Cast options left. I preferred Spotify Connect because it's gapless whil...

  • Casual Listener
  • Previously both Spotify Connect and Google Cast was available to play music on my NAD C338 amplifier. Since a month or so the Spotify Connect option disappeared. Only the Google Cast options left. I ...
  • coshr
  • Newbie
  • 1377 Views
  • 6 replies
  • 2 likes
  • 1377 Views
  • 6 replies
  • 2 likes

Superuser Contribution Why is my playlist not showing on my artist page?

I've created a playlist for my artist page, but recently I've noticed that the playlist isn't visible to anyone but me even though it's not set as private.It's folowing playlist:https://open.spotify.com/playlist/6HB2VqOGjKCUn5YWfkaXD8?si=a0e81ffe6f35...

  • Regular
  • I've created a playlist for my artist page, but recently I've noticed that the playlist isn't visible to anyone but me even though it's not set as private. It's folowing playlist: https://open....
  • AlejaR
  • Moderator
  • 290 Views
  • 8 replies
  • 0 likes
  • 290 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Incorrect grammar in Ukrainian localization for Spotify

Hello! I found a grammar mistake in Ukrainian localization for Spotify. When you are on the main page, you can see the title that changes with your time, so when it's afternoon that title says "Доброго дня!", this is grammatically incorrect, the righ...

  • Newbie
  • Hello! I found a grammar mistake in Ukrainian localization for Spotify. When you are on the main page, you can see the title that changes with your time, so when it's afternoon that title says "Добро...
  • Lyubka
  • Moderator
  • 74 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 74 Views
  • 1 replies
  • 0 likes

Advertising on Twitter

I noticed this morning that you are advertising Spotify Wrapped on Twitter which is the same site that says a user named "@GasTheK*ke1488" is not glorifying violence. Why would you continue to support a platform that no longer seems to have a problem...

Screenshot 2022-12-01 at 8.52.56 AM.png Screenshot 2022-11-30 at 1.51.43 PM.png
  • Casual Listener
  • I noticed this morning that you are advertising Spotify Wrapped on Twitter which is the same site that says a user named "@GasTheK*ke1488" is not glorifying violence. Why would you continue to suppor...
  • 106 Views
  • 0 replies
  • 0 likes
  • Other
  • 106 Views
  • 0 replies
  • 0 likes

Superuser Contribution Accidentally dismissed pop up

I came on Spotify to a cool pop up of “what was the first song you listened to this year? Make your guess and tap when you’re ready.” I really wanted to see it but when I swiped to my Home Screen because I didn’t have time now it dismissed it. I’ve t...

  • Visitor
  • I came on Spotify to a cool pop up of “what was the first song you listened to this year? Make your guess and tap when you’re ready.” I really wanted to see it but when I swiped to my Home Screen bec...
  • soookiy
  • Visitor
  • 8796 Views
  • 25 replies
  • 14 likes
  • Music
    Other
  • 8796 Views
  • 25 replies
  • 14 likes

Solved!!Superuser Contribution [Web Player][Your Library] Remove bug undoing Musixmatch contributions

It's so insteresting to know that Spotify is already displaying lyrics, getting them from Musixmatch and being one of the audio-streaming apps to time-sync them. I contribute to Musixmatch, adding and correcting lyrics so that they look neat and are ...

  • Music Fan
  • It's so insteresting to know that Spotify is already displaying lyrics, getting them from Musixmatch and being one of the audio-streaming apps to time-sync them.  I contribute to Musixmatch, add...
  • thristan
  • Music Fan
  • 85 Views
  • 2 replies
  • 0 likes
  • Web Player
    Your Library
  • 85 Views
  • 2 replies
  • 0 likes

When are Spotify stopping supporting Pioneer Receivers which support Spotify Connect?

Hi,I received an email yesterday to say Spotify are stopping support for my Pioneer Speaker soon. - When is soon? - Does stopping support mean Spotify just won't support it or it will stop working?Stopping support means a company won't address issues...

  • Roadie
  • Hi, I received an email yesterday to say Spotify are stopping support for my Pioneer Speaker soon.   - When is soon?   - Does stopping support mean Spotify just won't support it or i...
  • ThaLolstah
  • Regular
  • 43486 Views
  • 383 replies
  • 26 likes
  • Connect
  • 43486 Views
  • 383 replies
  • 26 likes

Disappointed to see Chris Brown advertised at the top of my page.

PlanPremiumCountryUSADeviceDesktop appOperating SystemWindows 10 My Question or IssueI was disappointed to see - of all artists - Chris Brown advertised at the top of my page when I logged into the desktop app today. I've never listened to his music ...

  • Visitor
  • Plan Premium Country USA Device Desktop app Operating System Windows 10   My Question or Issue I was disappointed to see - of all artists - Chris Brown advertised at the top of my page...
  • rebechuh
  • Newbie
  • 55 Views
  • 1 replies
  • 1 likes
  • Other
  • 55 Views
  • 1 replies
  • 1 likes

Heos connection breaks up

PlanPremiumCountryNorway Operating SystemAndroid 12, Windows 11 My Question or IssueAfter the latest update to Heos the connection between Spotify and Heos have been shaky. It works fine with TuneIn, Tidal etc, but playing from Spotify will make spea...

  • Regular
  • Plan Premium Country Norway   Operating System Android 12, Windows 11   My Question or Issue After the latest update to Heos the connection between Spotify and Heos have been shaky...
  • trippeltretton
  • Music Fan
  • 6341 Views
  • 58 replies
  • 5 likes
  • Denon
    Other
  • 6341 Views
  • 58 replies
  • 5 likes