Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

CAN YOU PLEASE HELP ME I HAVE BEEN STRUGGLING FOR A LONG TIME

CAN YOU PLEASE HELP ME I HAVE BEEN STRUGGLING FOR A LONG TIME

This might be long but please help. 

First of all, I am a new member of the community. I joined because I have been seeking help on this problem. What I needed help is on my playlist. So when I open my Spotify everything works like it is supposed to but when I try opening a playlist a screen pops up saying "Aw, snap. Something went wrong while displaying the page". I tried EVERYTHING the internet told me to do. Even searched here on the Spotify Community but never found an answer so can you help me out ASAP. this situation is also happening to my friend. here is some info about my laptop:

~It is a new updated Chromebook

~My Chrome is up to date and so is my laptop

PLEASE help me with what you can

PS. I told you it was long

PPS. Here is a pic of what shows up

 

Screenshot 2018-10-21 at 7.42.10 PM.png
Reply
2 Replies

Hey @user-removed! Welcome to the Spotify Community. ^^

 

That doesn't look cool.

 

Are you still experiencing this issue?

What happens if you click on learn more?

 

Let me know how it goes! ^^

Peace

Yes, this situation is still occurring, unfortunately. And when I click learn more it takes me to a page where they have listed many ways of fixing this issue. Some like, restart the laptop, restart your chrome and what not. I have done all of them and nothing worked. thank you for replying and being concerned. All of my friends are also facing this situation so I know it has nothing to do with laptops.  

Suggested posts