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Cannot access Spotify with Apple Private Relay

Cannot access Spotify with Apple Private Relay

Plan

Free

Country

Vietnam

Device

iPhone 13 Pro Max / Macbook Air (M1, 2020)

Operating System

iOS 18.5 / macOS Seqouia

 

My Question or Issue

Cannot access Spotify with Apple Private Relay.

When Private Relay is on, loading from Safari and Spotify app fails because the SSL configuration is wrong.

When Private Relay is off, everything loads correctly.

 

Apple Engineering team also investigated this and they told me that it seems like Spotify's WAF blocked Apple Private Relay's IP addresses (as it is kind of VPN service)

Reply
1 Reply

Hi there @kms0219kms,

 

Thanks for reaching out and welcome to the Spotify Community!

 

If Private Relay works in a similar way as a VPN and you don't have any issues when it's off, then I'd say that not being able to access Spotify while it's on is expected behavior. I'd recommend keeping it off when you want to use the app or the Web Player to avoid any issues. There's some useful info about VPN usage and how it affects Spotify here so feel free to check it out. 

 

Hope this clears things up.

DessiModerator
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