Cannot connect to chromecast

Cannot connect to chromecast

KingDzx

I keep getting an error when trying to connect to chromecast from the web app, this has been going on for at least a month now. Is there any fix to this?

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2 Replies

Melody

Hey there, @KingDzx

 

Sorry to hear! Thanks for coming to the Community.

 

We have some steps here, which we'd recommend checking out:
https://support.spotify.com/listen_everywhere/on_speaker/spotify-on-google-cast/

 

In the meantime, is your Chromecast up-to-date, and are you running the latest version of Spotify?

 

If you could also let us know a little more about the device you're using, we'll dig deeper 🙂

 

Thanks,

/M

KingDzx

The device I am using is an Alienware Aurora desktop with Chrome ver. 64 and chromecast which is up to date

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