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Changed to Duo premium and lost DJ and audiobooks

Changed to Duo premium and lost DJ and audiobooks

Plan

Premium Duo

Country

Denmark

Device

Iphone 16 Pro

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

since changing to duo I lost access to

audiobooks and DJ. I am the account manager. I have restarted. I have logged out. 

 

Reply
1 Reply

Hi there @ARD13_,

 

Thanks for reaching out and welcome to the Spotify Community!

 

Currently, audiobooks and the DJ are available only in select regions and Denmark isn't one of them for now. Since you've had access to them before, this leads us to believe you've been in a country where they were available, but keep in mind that if you move abroad to a country where they're not accessible, you won't be able to use them anymore. These features are tied to the region you're in and not to your account.

 

Hope this clears things up.

DessiModerator
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