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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10899 Views
  • 72 replies
  • 9 likes
  • Other
  • 10899 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20221 Views
  • 9 replies
  • 2 likes
  • Other
  • 20221 Views
  • 9 replies
  • 2 likes

Superuser Contribution listener location data on artist profile leaks personal data

I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities where that artist is popular, each with a listener c...

  • Visitor
  • I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities w...
  • Eni
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution “No title” appearing while driving w/ Bluetooth

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.2 Issue started 12/30/2020 My Question or IssueMy issue is that I’ll be driving and have Spotify connected via Bluetooth but my car dash screen does not show the song title or the artist name....

075A71C4-C45F-4D24-9770-038DF7AAF638.jpeg
  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 14.2   Issue started 12/30/2020   My Question or Issue My issue is that I’ll be driving and have Spotify connected ...
  • KnightedSol
  • Visitor
  • 36676 Views
  • 20 replies
  • 0 likes
  • 36676 Views
  • 20 replies
  • 0 likes

Superuser Contribution Facebook Story Share has no music

In August of 2019 Spotify rolled out a feature that would allow for a short clip of a song to be played when you would share to a Facebook Story. Here's a link from that announcement: https://artists.spotify.com/blog/share-your-songs-on-facebook-stor...

  • Casual Listener
  • In August of 2019 Spotify rolled out a feature that would allow for a short clip of a song to be played when you would share to a Facebook Story. Here's a link from that announcement:   https:...
  • kasanndrarzr
  • Visitor
  • 3397 Views
  • 6 replies
  • 0 likes
  • Connect
    music
    Other
  • 3397 Views
  • 6 replies
  • 0 likes

Superuser Contribution "Mark as finished" gone

PlanPremiumCountryUSADevicePixel 9 proOperating SystemAndroidMy Question or IssueA podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most recent episodes will be free. When I navigate to the podcast page, the S...

  • Newbie
  • Plan Premium Country USA Device Pixel 9 pro Operating System Android My Question or Issue A podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most re...
  • Yordan
  • Moderator
  • 183 Views
  • 1 replies
  • 1 likes
  • Other
  • 183 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error when trying to play or download video podcasts when connected to wifi

Hey, since months I cant play or download video podcasts (even if i choose audio only) when I am connected to wifi. The issue is not my wifi because it appears whenever I am connected to any wifi. When I deactivate wifi and use my mobile data, everyt...

  • Regular
  • Hey, since months I cant play or download video podcasts (even if i choose audio only) when I am connected to wifi. The issue is not my wifi because it appears whenever I am connected to any wifi. Wh...
  • Etruch
  • Visitor
  • 582 Views
  • 14 replies
  • 0 likes
  • music
  • 582 Views
  • 14 replies
  • 0 likes

Superuser Contribution how can i use crossfade on chromebook?

if im listening to a song that kind of merges with another song, example judge judy to sticky (by tyler the creator) it usually has crossfade, but when I'm on my Chromebook, there's just an awkward pause between the 2 songs

  • Visitor
  • if im listening to a song that kind of merges with another song, example judge judy to sticky (by tyler the creator) it usually has crossfade, but when I'm on my Chromebook, there's just an awkward p...
  • Yordan
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution porque cuando quiero ver las letras de mi cancion me salen con fondo oscuro

cuando selecciono las letras de mi cancion me salen con fondo oscuro mas de lo normal antes salian con su color normal de la cancion ahoras las letras ya no salen blancos si no mas oscuros y su fondo mas todavia

  • Casual Listener
  • cuando selecciono las letras de mi cancion me salen con fondo oscuro mas de lo normal antes salian con su color normal de la cancion ahoras las letras ya no salen blancos si no mas oscuros y su fond...
  • ioto30
  • Casual Listener
  • 247 Views
  • 4 replies
  • 0 likes
  • 247 Views
  • 4 replies
  • 0 likes

Superuser Contribution Song available on Spotify Web, but not on the app

Hello.I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify.But, i decided to search the issue online, and found a link to the song on Spotify Web, and i opened, and i wa...

  • Music Fan
  • Hello. I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify. But, i decided to search the issue online, and found a ...
  • sbeat
  • Casual Listener
  • 6737 Views
  • 12 replies
  • 0 likes
  • Web Player
    Windows
  • 6737 Views
  • 12 replies
  • 0 likes

Superuser Contribution Samsung Smart TV UE55MU6500 where is spotify?

Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ?I remember that last year (may2017) I had Spotify... How I can install it again ?

  • Regular
  • Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ? I remember that last year (may2017) I had Spotify... How I can install it aga...
  • Amara97
  • Regular
  • 59071 Views
  • 9 replies
  • 2 likes
  • music
  • 59071 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify is Shuffling even when Shuffle is Off

Every time I try to play my liked songs, as always, this time Spotify shuffles no matter what I do, and is driving me crazy. Someone knows if this is a known bug or some new "Feature" that's gonna finally make me change to Amazon Music

  • Newbie
  • Every time I try to play my liked songs, as always, this time Spotify shuffles no matter what I do, and is driving me crazy. Someone knows if this is a known bug or some new "Feature" that's gonna fi...
  • RrrriotGrrrl
  • Visitor
  • 4527 Views
  • 5 replies
  • 2 likes
  • 4527 Views
  • 5 replies
  • 2 likes

Superuser Contribution Local Files sporadically disappear on mobile

PlanPremiumCountryUSDeviceSamsing Galaxy S22+Operating SystemAndroid My Question or IssueHello, I've been having issues with my local files for months now and I cannot find a good fix for it. I'll sync my local files and they will show up perfectly f...

  • Casual Listener
  • Plan Premium Country US Device Samsing Galaxy S22+ Operating System Android   My Question or Issue Hello, I've been having issues with my local files for months now and I cannot find a...
  • ThematicPDX
  • Casual Listener
  • 3502 Views
  • 10 replies
  • 3 likes
  • 3502 Views
  • 10 replies
  • 3 likes

How do I stop a podcast I don't like from autoplaying?

A podcast I really dislike (I listened to a couple episodes then decided I didn't like it) keeps autoplaying when I'm playing podcasts. I rated it 1 star in hopes that might stop it from autoplaying when I'm listening to podcasts but it keeps coming ...

  • Visitor
  • A podcast I really dislike (I listened to a couple episodes then decided I didn't like it) keeps autoplaying when I'm playing podcasts. I rated it 1 star in hopes that might stop it from autoplaying ...
  • Clasi
  • Casual Listener
  • 21111 Views
  • 38 replies
  • 29 likes
  • 21111 Views
  • 38 replies
  • 29 likes

Superuser Contribution why is spotify keep pausing my music that i'm paying to promote

music drumbit album is being pause by spotify i paid 11.99 every month to promote music on my spotify profile why is they pausing my music which on my youngdelaney soundcloud profile

  • Casual Listener
  • music drumbit album is being pause by spotify i paid 11.99 every month to promote music on my spotify profile why is they pausing my music which on my youngdelaney soundcloud profile
  • AlejaR
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Listen on your speaker" always shows

Every time I first start playing music on my desktop each day, a blue text bubble pops up from the device selection area saying something like "Listen on your speaker".How do I turn this "reminder" off? I am listening on my speaker. You know... the o...

  • Newbie
  • Every time I first start playing music on my desktop each day, a blue text bubble pops up from the device selection area saying something like "Listen on your speaker". How do I turn this "reminder"...
  • heatherlevinsky
  • Newbie
  • 9737 Views
  • 50 replies
  • 86 likes
  • Other
  • 9737 Views
  • 50 replies
  • 86 likes

Superuser Contribution Kicked out of app after trying to create a playlist

This has been happening to my account that ive been using for multiple years (premium plan). Situation: I start working on a playlist and boom the odd situation happens when im disconnected from entire account and forceibly kicked off of the app some...

  • Casual Listener
  • This has been happening to my account that ive been using for multiple years (premium plan). Situation: I start working on a playlist and boom the odd situation happens when im disconnected from ...
  • Ivelina
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution SpotifyErrorReport-763e-ff60-6efb-df93

SpotifyErrorReport-763e-ff60-6efb-df93Ошибка в Spotify не могу разобраться, что делать помогите!

  • Visitor
  • SpotifyErrorReport-763e-ff60-6efb-df93 Ошибка в Spotify не могу разобраться, что делать  помогите!
  • Ivelina
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Customer Service

Just wanted to give a shout out to Shania for her fabulous customer service. Well over 15 mins and resolved my issue of a fraudulent account associated with my spotify account. Thank you again Shania!!!!

  • Casual Listener
  • Just wanted to give a shout out to Shania for her fabulous customer service. Well over 15 mins and resolved my issue of a fraudulent account associated with my spotify account. Thank you again Shan...
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 1 likes
  • 106 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some setting tabs missing in the settings.

Plan Premium Country Canada Device iPhone 13 Operating System iPhone 13 My Question or Issue For some reason some setting tabs are missing within my settings. For example when I went to go turn my local files on, on my iPhone the option was missing, ...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 13 Operating System iPhone 13 My Question or Issue For some reason some setting tabs are missing within my settings. For example when I wen...
  • Kailzcool
  • Casual Listener
  • 164 Views
  • 2 replies
  • 0 likes
  • music
  • 164 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to see again pop-ups

Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-up again?

  • Casual Listener
  • Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-...
  • lauraedgerton
  • Newbie
  • 2916 Views
  • 2 replies
  • 0 likes
  • 2916 Views
  • 2 replies
  • 0 likes