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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrchopshop
  • Casual Listener
  • 5595 Views
  • 40 replies
  • 6 likes
  • Other
  • 5595 Views
  • 40 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18772 Views
  • 9 replies
  • 2 likes
  • Other
  • 18772 Views
  • 9 replies
  • 2 likes

How do I stop a podcast I don't like from autoplaying?

A podcast I really dislike (I listened to a couple episodes then decided I didn't like it) keeps autoplaying when I'm playing podcasts. I rated it 1 star in hopes that might stop it from autoplaying when I'm listening to podcasts but it keeps coming ...

  • Visitor
  • A podcast I really dislike (I listened to a couple episodes then decided I didn't like it) keeps autoplaying when I'm playing podcasts. I rated it 1 star in hopes that might stop it from autoplaying ...
  • S_M1
  • Visitor
  • 15120 Views
  • 33 replies
  • 22 likes
  • 15120 Views
  • 33 replies
  • 22 likes

Superuser Contribution I can't restart my playlist on Spotify

I love my playlist to listen to in the car, but I can't restart my playlist and I don't know what to do! I don't have premium, so after it plays all my songs on the playlist, it plays random music! And it won't restart my playlist and I don't know wh...

  • Visitor
  • I love my playlist to listen to in the car, but I can't restart my playlist and I don't know what to do! I don't have premium, so after it plays all my songs on the playlist, it plays random music! A...
  • wisla9245
  • Visitor
  • 23321 Views
  • 6 replies
  • 0 likes
  • 23321 Views
  • 6 replies
  • 0 likes

Fix the company info in the footer

Hi. I hope this is the correct place to report bug issues, if not please tell me so that I can move the bug issue to the correct channel. The company-info element in the primary footer seems to be broken. It returns undefined. I located the issue at ...

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  • Newbie
  • Hi. I hope this is the correct place to report bug issues, if not please tell me so that I can move the bug issue to the correct channel. 🙂   The company-info element in the primary foot...
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Superuser Contribution I cannot find my spotify playlist on my smartwatch

I noticed when I tap on Spotify on my smartwatch it changed in appearance. I cannot find my playlist. I see podcasts, audiobooks, live events, etc. It seems that the app on my watch and phone changed recently. How do I find my playlist?

  • Visitor
  • I noticed when I tap on Spotify on my smartwatch it changed in appearance. I cannot find my playlist. I see podcasts, audiobooks, live events, etc. It seems that the app on my watch and phone chan...
  • OscarDC
  • Moderator
  • 450 Views
  • 4 replies
  • 1 likes
  • 450 Views
  • 4 replies
  • 1 likes

Superuser Contribution Option to disable video podcasts

PlanPremiumCountryGermanyDeviceAndroid SmartphonesOperating SystemAndroid 13 My Question or Issue We are using Spotify Family for our kids. They are in an age where they are too old for spotify kids (which is too much restricted) and too young for a ...

  • Visitor
  • Plan Premium Country Germany Device Android Smartphones Operating System Android 13   My Question or Issue   We are using Spotify Family for our kids. They are in an age where th...
  • SpootifyDad84
  • Visitor
  • 3610 Views
  • 17 replies
  • 46 likes
  • music
  • 3610 Views
  • 17 replies
  • 46 likes

Superuser Contribution Lost access to queue DJ took over.

Help! The DJ feature has replaced the queue button, can't clear queue or see what's in queue. This feels more like Pandora having a feature the seems impossible to remove. The idea is awesome but please make ot optional to use. After 7 years here thi...

  • Newbie
  • Help! The DJ feature has replaced the queue button, can't clear queue or see what's in queue. This feels more like Pandora having a feature the seems impossible to remove. The idea is awesome but ple...
  • Iñaki41
  • Casual Listener
  • 1655 Views
  • 8 replies
  • 0 likes
  • 1655 Views
  • 8 replies
  • 0 likes

Superuser Contribution Not able to group devices

PlanPremiumCountryUS DeviceiPhone, DesktopOperating System(iOS latest, windows 10 My Question or IssueI use to have a group for all of my devices in Spotify. It allowed me to connect to them all which were all speakers so I could listen to my music o...

  • Casual Listener
  • Plan Premium Country US   Device iPhone, Desktop Operating System (iOS latest, windows 10   My Question or Issue I use to have a group for all of my devices in Spotify. It allowe...
  • Bjwerti
  • Casual Listener
  • 1328 Views
  • 5 replies
  • 0 likes
  • Connect
    Other
  • 1328 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't remove podcast from "your shows"

So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast.First of all. I do not listen to podcasts and not plan on ever doing th...

  • Casual Listener
  • So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast. First of all. I ...
  • EggCess
  • Casual Listener
  • 398643 Views
  • 587 replies
  • 799 likes
  • Other
  • 398643 Views
  • 587 replies
  • 799 likes

Spotify dies in Volvo EX30

 When trying to use Spotify in Volvo ex30, it often shows "loading content" and then just dies with "Something went wrong" - no way to reset it but either reset the display unit or wait (haven't noticed any pattern, may take 20 minutes or 2 hours) un...

WhatsApp Image 2024-08-19 at 21.22.33_4e825ea3.jpg
  • Casual Listener
  •   When trying to use Spotify in Volvo ex30, it often shows "loading content" and then just dies with "Something went wrong" - no way to reset it but either reset the display unit or wait (haven't no...
  • Maxim
  • Spotify Star
  • 408 Views
  • 4 replies
  • 1 likes
  • 408 Views
  • 4 replies
  • 1 likes

Report a podcast

I have tried following the instructions here for reporting a podcast (open the desktop app, right click the podcast/artist, hit report) but there is not option to report anywhere. Has this changed?

  • Visitor
  • I have tried following the instructions here for reporting a podcast (open the desktop app, right click the podcast/artist, hit report) but there is not option to report anywhere. Has this changed?
  • Maxim
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 128 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution song history

i want to have a song history. what if i heard a song yessterday but forgot what it was called??? then what?? i need a history like google or whatever. good luick

  • Newbie
  • i want to have a song history.    what if i heard a song yessterday but forgot what it was called??? then what??    i need a history like google or whatever. good luick
  • OscarDC
  • Moderator
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Web'de Müzik Değiştirme Fonksiyonlarının Eksikliği ve Kullanıcı Deneyim

Merhaba Spotify Ekibi,Spotify'ı uzun süredir severek kullanıyorum ve kullanıcı deneyiminizi geliştirmek adına geri bildirimde bulunmak istedim. Spotify'ın web sürümünü ücretsiz plan ile kullanırken, müzik değiştirme ikonlarının (örneğin, önceki/sonra...

  • Newbie
  • Merhaba Spotify Ekibi, Spotify'ı uzun süredir severek kullanıyorum ve kullanıcı deneyiminizi geliştirmek adına geri bildirimde bulunmak istedim. Spotify'ın web sürümünü ücretsiz plan ile kullanırken...
  • OscarDC
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug-Report: Spotify App in Volvo Sensus

Hello,I follow the Spotify community, especially the Volvo Sensus part, since a several time and I would like to announce you two new problems with "Volvo Sensus Spotify App": 1) The "Like" function does no longer work: When the song plays, you can s...

  • Music Fan
  • Hello, I follow the Spotify community, especially the Volvo Sensus part, since a several time and I would like to announce you two new problems with "Volvo Sensus Spotify App":   1) The "Like...
  • SnowyLeopard
  • Casual Listener
  • 923 Views
  • 9 replies
  • 1 likes
  • 923 Views
  • 9 replies
  • 1 likes

Superuser Contribution Creating a new topic in Spotify community doesn't seem to work on latest Firefox

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 64-bit My Question or IssueI was trying to create a new bug report here in the Spotify community and noticed that when trying to create a new topic Firefox would just endlessly churn and not...

  • Casual Listener
  • Plan Premium Country Finland Device PC Operating System Windows 10 64-bit   My Question or Issue I was trying to create a new bug report here in the Spotify community and noticed that ...
  • Maria
  • Moderator
  • 333 Views
  • 3 replies
  • 0 likes
  • Other
  • 333 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist Privacy

PlanPremiumCountryNorwayDeviceiPhone 12 My Question or IssueOther Spotify users are able to access and play playlists that I have removed from my profile, and that are marked private - I have tested this several times and cannot work out why this is ...

  • Casual Listener
  • Plan Premium Country Norway Device iPhone 12   My Question or Issue Other Spotify users are able to access and play playlists that I have removed from my profile, and that are marked pri...
  • Maria
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • Other
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover artwork will not load on my PS4. Any tips?

I have tried many different methods, such as reinstalling the app, reconnecting to the internet, restarting the PS4 altogether, and searching for updates on both the app and system, and nothing has worked. Are there any other ways I can make the cove...

  • Casual Listener
  • I have tried many different methods, such as reinstalling the app, reconnecting to the internet, restarting the PS4 altogether, and searching for updates on both the app and system, and nothing has w...
  • Mandemanthem
  • Casual Listener
  • 263 Views
  • 4 replies
  • 0 likes
  • 263 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Audiobooks not showing

Hey guysPlanindividual premiumCountryHungaryDeviceIphone 14, Dell laptop My Question or IssueSince I heard you can now play audiobooks, I wanted to check it about. My problem is that I can’t find it nor see it anywhere. In the phone app there’s no au...

  • Newbie
  • Hey guys Plan individual premium Country Hungary Device Iphone 14, Dell laptop   My Question or Issue Since I heard you can now play audiobooks, I wanted to check it about. My problem i...
  • Tlashley
  • Newbie
  • 2674 Views
  • 7 replies
  • 0 likes
  • Other
  • 2674 Views
  • 7 replies
  • 0 likes