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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 1996 Views
  • 19 replies
  • 6 likes
  • Other
  • 1996 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17724 Views
  • 8 replies
  • 2 likes
  • Other
  • 17724 Views
  • 8 replies
  • 2 likes

Xbox One App - Toggle Off Surround Sound

Hi there. It appears in the latest Spotify Platform update (2.7) that surround sound support has been included. I am certain that many users are happy with this feature but as an audiophile it has destroyed my use of the app. The DSP that is being us...

  • Casual Listener
  • Hi there. It appears in the latest Spotify Platform update (2.7) that surround sound support has been included. I am certain that many users are happy with this feature but as an audiophile it has de...
  • tbar310
  • Visitor
  • 1662 Views
  • 2 replies
  • 5 likes
  • music
  • 1662 Views
  • 2 replies
  • 5 likes

Solved!!Superuser Contribution Spotify for Artists stats looking suspicious... HELP

Okay, so I am going to try my best to outline the situation in the most detail possible (stay with me). Basically, my band released a single a year ago. It did well but slowly started fizzling up until almost exactly a year later. Still getting some ...

  • Casual Listener
  • Okay, so I am going to try my best to outline the situation in the most detail possible (stay with me).  Basically, my band released a single a year ago.  It did well but slowly started fiz...
  • TonyOakley
  • Casual Listener
  • 24273 Views
  • 19 replies
  • 1 likes
  • Other
  • 24273 Views
  • 19 replies
  • 1 likes

Podcast turns silent after ad at end of episode

When I listen to podcasts that have ads popping up before/during/after episodes (Distractible podcast is the one I’m having issues with) after the last ad plays and then goes to the next episode, it starts playing but silent. The timer still counts l...

  • Newbie
  • When I listen to podcasts that have ads popping up before/during/after episodes (Distractible podcast is the one I’m having issues with) after the last ad plays and then goes to the next episode, it ...
  • ribezaz
  • Rising Star 1
  • 127 Views
  • 1 replies
  • 1 likes
  • Other
  • 127 Views
  • 1 replies
  • 1 likes

Superuser Contribution smart shuffle shouldnt break local files

When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while they are removed from the playlist, Spotify decides to...

  • Visitor
  • When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while the...
  • BernhardK
  • Newbie
  • 1937 Views
  • 25 replies
  • 10 likes
  • 1937 Views
  • 25 replies
  • 10 likes

Solved!!Superuser Contribution No video on Samsung TV

I have a Samsung UN65RU7300FXZA Curved 65-Inch 4K UHD 7 Series Ultra HD Smart TV with HDR and Alexa Compatibility (2019 Model) TV, when I try to play a podcast on the TV, there is no video. I am using the Spotify App from Samsung's library. Is anyone...

  • Newbie
  • I have a Samsung UN65RU7300FXZA Curved 65-Inch 4K UHD 7 Series Ultra HD Smart TV with HDR and Alexa Compatibility (2019 Model) TV, when I try to play a podcast on the TV, there is no video. I am...
  • russellhiett
  • Visitor
  • 49690 Views
  • 33 replies
  • 28 likes
  • podcast
    Samsung
    video
  • 49690 Views
  • 33 replies
  • 28 likes

Superuser Contribution Queue up a playlist!

You can queue up a song, why not a whole playlist?? I listen to my favorite songs on one playlist and then want to switch it up - but what if I can’t get to my phone? what if I’m driving? Why not be able to play one song you really want to hear then ...

  • Visitor
  • You can queue up a song, why not a whole playlist?? I listen to my favorite songs on one playlist and then want to switch it up - but what if I can’t get to my phone? what if I’m driving? Why not be ...
  • AlejaR
  • Moderator
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not loading correctly when connected to the Internet via Telekom mobile connection

PlanPremiumCountryGermanyDevicePC, MobileOperating SystemWindows 10, Android My Question or IssueNeither the Desktop App nor the browser player load correctly. The Desktop App eventually displays the UI, but nothing can be interacted with. The browse...

  • Newbie
  • Plan Premium Country Germany Device PC, Mobile Operating System Windows 10, Android   My Question or Issue Neither the Desktop App nor the browser player load correctly. The Desktop Ap...
  • Ausstopfer
  • Casual Listener
  • 226 Views
  • 4 replies
  • 0 likes
  • Other
  • 226 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why does my google home stop play spotify when asking my other google home

When I want to play music through Spotify on my google nest mini and then my sister wants to play music on hers, it stops mine.

  • Visitor
  • When I want to play music through Spotify on my google nest mini and then my sister wants to play music on hers, it stops mine.
  • Susan_GP
  • Moderator
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Frustration with Years of Inadequate Recommendations and Music Discovery on Spotify

Dear Spotify Team, I'm reaching out to express my long-standing frustration with the current state of recommendations, playlists, and music discovery on your platform. As a loyal user for years, I've come to rely on Spotify to discover new music and ...

  • Newbie
  • Dear Spotify Team,   I'm reaching out to express my long-standing frustration with the current state of recommendations, playlists, and music discovery on your platform. As a loyal user for ye...
  • Mitre226644
  • Roadie
  • 113 Views
  • 1 replies
  • 1 likes
  • 113 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify suddenly shoots volume to MAX and blows Hi-Fi Amplifier

Plan: Premium IndividualCountry: SpainDevice: Denon AVR-X4500 H and iPhone SEOperating System: iOS 17.4.1 I have a Denon AVR-X4500H amplifier and was listening to music from Spotify the other day (through Denon HEOS Music which is certified for Spoti...

  • Regular
  • Plan: Premium Individual Country: Spain Device: Denon AVR-X4500 H and iPhone SE Operating System: iOS 17.4.1   I have a Denon AVR-X4500H amplifier and was listening to music ...
  • ivanbobadilla
  • Regular
  • 740 Views
  • 4 replies
  • 5 likes
  • Denon
  • 740 Views
  • 4 replies
  • 5 likes

Superuser Contribution Podcasts are not working with Garmin

Getting a "Unable to Get content" when trying to download podcasts via my Garmin Forerunner 255. Music is syncing find. Issues appears to be only with podcasts.

  • Casual Listener
  • Getting a "Unable to Get content" when trying to download podcasts via my Garmin Forerunner 255. Music is syncing find. Issues appears to be only with podcasts.
  • seanseale
  • Newbie
  • 10457 Views
  • 81 replies
  • 29 likes
  • 10457 Views
  • 81 replies
  • 29 likes

Stop updating every day?

As it is really difficult to see why it should be necessary to install an updated version of Spotify every time I want to listen to something, I propose that the app (or program or whatever you like to call it), is only updated when it is needed. It'...

  • Casual Listener
  • As it is really difficult to see why it should be necessary to install an updated version of Spotify every time I want to listen to something, I propose that the app (or program or whatever you like ...
  • Mitre226644
  • Roadie
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player keeps skipping songs and won't play

PlanPremiumCountryUnited StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueOn the web player, when I double click a song to play or single click the play icon to the left of the song, it always skips to the next song and then skips to ...

  • Casual Listener
  • Plan Premium Country United States Device Laptop Operating System Windows 10   My Question or Issue On the web player, when I double click a song to play or single click the play icon ...
  • Daniel042
  • Visitor
  • 5446 Views
  • 27 replies
  • 7 likes
  • Other
  • 5446 Views
  • 27 replies
  • 7 likes

Superuser Contribution lyric suggestion for a song

I have friends who make songs, and they deserve to have the lyric on their song, and i would like to submit the lyrics or someone do it

  • Visitor
  • I have friends who make songs, and they deserve to have the lyric on their song, and i would like to submit the lyrics or someone do it 
  • Vasil
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files sporadically disappear on mobile

PlanPremiumCountryUSDeviceSamsing Galaxy S22+Operating SystemAndroid My Question or IssueHello, I've been having issues with my local files for months now and I cannot find a good fix for it. I'll sync my local files and they will show up perfectly f...

  • Casual Listener
  • Plan Premium Country US Device Samsing Galaxy S22+ Operating System Android   My Question or Issue Hello, I've been having issues with my local files for months now and I cannot find a...
  • sinfulauthor
  • Newbie
  • 1384 Views
  • 8 replies
  • 2 likes
  • 1384 Views
  • 8 replies
  • 2 likes

Superuser Contribution Podcasters login wont work.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePodcasters log in for us won't work. Want to get our account back to post podcasts. Please he...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Podcast...
  • Maria
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • Other
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Can't connect to Google Nest Mini

PlanPremiumCountryCanadaDeviceDesktop / Google Nest Mini (2nd Gen)Operating SystemWindows 10 My Question or IssueFor some time now I've been having problems using the "Connect to a device" function in the desktop app (version 1.1.97.962).When selecti...

  • Regular
  • Plan Premium Country Canada Device Desktop / Google Nest Mini (2nd Gen) Operating System Windows 10   My Question or Issue For some time now I've been having problems using the "Connec...
  • Yordan
  • Moderator
  • 1298 Views
  • 15 replies
  • 0 likes
  • Connect
  • 1298 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution DJ references a 'Front Left' playlist that I do not follow

PlanPremiumCountryAustraliaDevicePixel 8Operating SystemAndroid My Question or IssueI am a beta user and I'm testing the new DJ feature. I have found it to work well with one glaring exception; almost every time I use the feature, somewhere along the...

  • Newbie
  • Plan Premium Country Australia Device Pixel 8 Operating System Android   My Question or Issue I am a beta user and I'm testing the new DJ feature.   I have found it to work well...
  • 113057672
  • Newbie
  • 187 Views
  • 2 replies
  • 0 likes
  • Other
  • 187 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Sync Spotify liked songs with Last.fm loved Tracks

Hey, everyone! For a long time I tried to find such way of sync. And there was an old feature request about that, which was closed as "not enough votes" https://community.spotify.com/t5/Closed-Ideas/Last-fm-Sync-last-fm-loved-Tracks/idi-p/274574 So I...

  • Roadie
  • Hey, everyone!  For a long time I tried to find such way of sync. And there was an old feature request about that, which was closed as "not enough votes"  https://community.spotify.com...
  • dead_lesbian
  • Roadie
  • 9487 Views
  • 30 replies
  • 50 likes
  • Other
  • 9487 Views
  • 30 replies
  • 50 likes

Superuser Contribution Allow different devices to play different songs/ podcasts

Most users now have at least 2 personal devices on them at all times. Between phone, mp3 player (iPod), smart watch, tablet, laptop.Should be able to listen to music on one device, and a podcast on another. ie music on the speaker in the room & podca...

  • Casual Listener
  • Most users now have at least 2 personal devices on them at all times. Between phone, mp3 player (iPod), smart watch, tablet, laptop. Should be able to listen to music on one device, and a podcast on...
  • AlejaR
  • Moderator
  • 230 Views
  • 3 replies
  • 2 likes
  • 230 Views
  • 3 replies
  • 2 likes