Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

How can I stop getting in-app recommendations?

Solved!

How can I stop getting in-app recommendations?

I've attached an example of some Direct marketing sent my way.


How can I stop it?

 

Plan

Premium

Country

UK

Device

IPhone 12

Operating System

iOS 17.1

 

 

 

spam.jpg
Reply
Top Answer
Vasil

Hey folks!

 

Just a follow-up here 🙂

Regarding the in-app messages with a 'Sponsored Recommendation' tag:

You’ll see them for artists you follow or listen to a lot and they will only appear when you first navigate to Home. They won’t interrupt your music listening experience. 

Opting out of them is possible for Premium subscribers. To do so -  tap on 
What's this? the next time you receive a notification. From there you can stop them from showing for the artist you've received the notification from, or stop them showing altogether. 
 
Regarding the in-app concert recommendations:

It is not possible to turn off in-app concert recommendations (or any other in-app messages in general), unlike email and push notifications which are sent outside of the app and can be turned off. We're making improvements on this matter.

Hope this clears things up!
322 Replies

Does this turn off ads?

Yes! Recommendations are ads

I would highly consider changing this - forcing additional friction to turn off to his ads to premium users is a textbook dark pattern. Making the toggle available in the iOS version without additional steps would be a good sign.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random