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How to remove devices from my account that I don’t know

How to remove devices from my account that I don’t know

I just started paying for my Spotify account a few days ago and I got in my car today trying to listen to my music and my Spotify keeps connecting to different devices, none of them are people I know at first it was Olivia’s iPhone then Ethan’s iPhone now it’s Addison’s iPhone I just wanna listen to my own iPhone I’ve tried forgetting the devices over and over again, and connecting to different speakers. I drove all the way home from work I thought maybe it was someone’s phone nearby I’ve been messing with it for hours. I have never been so frustrated. I also changed my password, and this did nothing I don’t know what else to do. Please help.
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1 Reply

Hi there,

Thanks for posting in the Community!

I agree that such experience could be rather frustrating. You can make sure no unknown devices are connected to your account by checking the steps to log out from everywhere here. On that page you'll also find info on how to remove access to your account for other partner devices such as TV's, game consoles, etc.

Hope you find this useful. Keep us posted if you have any questions.

Kiril Moderator
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