I can't reproduce one podcast

[Karmapp119]

• I can't reproduce Territorio Revival podcast. I have changed my phone, and before I can listen to it, but now I dont know how to listen to it again because when I try to reproduce it its like its finished but its not.

Plan

Free

Country

Spain

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[MihailY]

Hey @Karmapp119,

Thanks for reaching out.

Can you describe in more detail what happens when you try to play the podcast episodes as we're not sure we understood you correctly? If possible, send us a few screenshots or a short video, just make sure to cover any sensitive info. 

Also, let us know the following:

• The model, OS version and Spotify version of your new phone.
• Have you tried to play the podcast on any other device apart from your old phone? What about the web player?
• Are you able to play the below episode directly from the Community page?

link

Keep us posted.