Play stutters when streaming

[genevievelebas1]

Hi there

I'm not sure where this post should go.

I'm having trouble with my premium spotify account.

When connecting spotify to my speakers it stutters constantly. I have tried playing from multiple devices - android, iphone, ipad - all with the same result. I have also tried playing it to another set of speakers and have the same issue. So I know it's not my speakers.

I know it's not my internet connection either because I have no problems at all with Netflix etc.

Which means it must be a problem with Spotify.

I have tried all the different suggestions in the solutions section of the Spotify website - still no luck.

These were as follows:

1. Try accessing the Internet to make sure your web connection is active.
2. Log out and back in.
3. Restart by holding Home and Lock for ten seconds.
4. Do a clean reinstallation.

Please help! It's not worth the $12 per month if I can't fix this problem.

Thanks

Gen