Podcast not updating with new episodes

[jposnick2]

I am a Cowboys fan and like to listen to Mike Fisher's podcast, but for some reason, the new episodes are not uploading like my other podcasts.  The last episode that is in my queue was from 7/14.  Does anyone know how to force a refresh or resolve this issue?

[Maria]

Hey @jposnick2,

Thanks for posting on the Community! We've moved your post to our Help section, as it fits better here.

To force a sync, you can try clearing stored cache > logging out from the app > log back in again twice in a row. As odd as it may sound, completing these steps will trigger a resync of the app data.

Another option is a clean reinstall. This will also clear cache, and ensure that you're running the latest app version.

Shouldn't this do the trick, could you check if the episodes appear on any other devices you use Spotify on? It would also be great if you could send us a link to the latest episode you're seeing from your end.

Fingers crossed this helps! Let us know how it goes 🙂

[jposnick2]

Thank you for the response.  I tried deleting the app and reinstalling twice as recommended.  I restarted my phone both times.  The episodes after 7/14 are not there on either my iphone or my ipad.  Not the end of the world, they are showing up on the podcast app that is standard on both Apple products.  Disappointing that I can't make it work on Spotify, but there is a work around, so I am good in managing it this way.

[jposnick2]

Here is the link to a recent episode:  https://podcasts.apple.com/us/podcast/the-dallas-cowboys-mike-fisher-fish-report/id1678575751?i=1000...

[MihailY]

Hey @jposnick2,

Thanks for your reply and the link.

We've checked and the newest episode shows up on our end. Can you try accessing it through this link?

Link

Cheers,