Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Newbie
24447 Views
10 replies
3 likes
I live in Germany, and I have a free Spotify account that I use on Google Chrome. I cannot make any playlists.
I live in Germany, and I have a free Spotify account that I use on Google Chrome. I cannot make any playlists.
Moderator
532 Views
3 replies
0 likes
My Spotify icon has vanished from the tray. It was fine a few days ago, but after starting up Spotify today, I couldn't find the icon in my tray anymore, it is still in my desktop and taskbar though. This is very annoying as I usually minimize Spotif...
My Spotify icon has vanished from the tray. It was fine a few days ago, but after starting up Spotify today, I couldn't find the icon in my tray anymore, it is still in my desktop and taskbar though....
Newbie
5588 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceMacBookOperating SystemMacOS 15.5My Question or IssueThere is a major lag issue when dragging and dropping within the desktop version. I have uninstalled and reinstalled several times, deleted cache, and removed all download...
Plan Premium Country US Device MacBook Operating System MacOS 15.5 My Question or Issue There is a major lag issue when dragging and dropping within the desktop version. I have uninstalled a...
Moderator
209 Views
1 replies
0 likes
Hello everyone, I'm reading everything that we have 15 hours of listening time per month but I only have 12 hours as I can see in the premium plan.Was there any changes recently? Thanks PlanPremium DuoCountryBelgiumDeviceiPhone 13 ProOperating System...
Hello everyone, I'm reading everything that we have 15 hours of listening time per month but I only have 12 hours as I can see in the premium plan. Was there any changes recently? ...
Moderator
356 Views
1 replies
0 likes
Hi Vasil, Re video: The video provided in this thread by MihaiLY - moderator is accurate and reflects what I see and can do with playlist queue regarding "deleting tracks individually/manually" with my Pixel 8. Google Pixel 8 / Spotify: Version: 9.0....
Hi Vasil, Re video: The video provided in this thread by MihaiLY - moderator is accurate and reflects what I see and can do with playlist queue regarding "deleting tracks individually/manually" wit...
Moderator
277 Views
1 replies
0 likes
I was in a family plan for Spotify until I just noticed I could gain access to audio books if i made my own account so I decided to leave and join the student plan. Upon doing so I am still unable to gain access to the audio books I've checked all my...
I was in a family plan for Spotify until I just noticed I could gain access to audio books if i made my own account so I decided to leave and join the student plan. Upon doing so I am still unable to...
Moderator
1009 Views
6 replies
1 likes
Plan Free Country Portugal Device Multiple Operating System Windows, MacOS My Question or Issue: Whenever I'm on either my MacOS device or my Windows device, I have the lyrics button available, but by clicking it I get the lyrics screen with "..." fo...
Plan Free Country Portugal Device Multiple Operating System Windows, MacOS My Question or Issue: Whenever I'm on either my MacOS device or my W...
Moderator
865 Views
7 replies
0 likes
hi,,, i iust noticed that theres some songs from certain kpop artist from same company (sometimes also happen to pop artist) that keep popping when im playing songs shuffle while i never touching their songs before and its so annoying, i suggest that...
hi,,, i iust noticed that theres some songs from certain kpop artist from same company (sometimes also happen to pop artist) that keep popping when im playing songs shuffle while i never touching the...
Moderator
186 Views
1 replies
0 likes
HiI've published a podcast from Podbean... it now shows as 3 different Podcasts on spotify:https://open.spotify.com/show/2Sj5XISOLipzl0tktA0458?si=2b68b366d18e43da - The one I have access via Spotify alsohttps://open.spotify.com/show/4z63PcsCIGXqcwVd...
Hi I've published a podcast from Podbean... it now shows as 3 different Podcasts on spotify: https://open.spotify.com/show/2Sj5XISOLipzl0tktA0458?si=2b68b366d18e43da - The one I have access ...
Moderator
393 Views
1 replies
0 likes
I use the app on my Roku all the time, and in the past six months, it keeps getting stuck on the ads. When the ad starts, it says it's playing something, but there is no sound, and the 'ad progress line' is not moving. The only way to get it to stop ...
I use the app on my Roku all the time, and in the past six months, it keeps getting stuck on the ads. When the ad starts, it says it's playing something, but there is no sound, and the 'ad progress l...
Moderator
1109 Views
11 replies
0 likes
Musica com pequenas interrupções como se estivesse falhando a conexão mas não é a internet...
Musica com pequenas interrupções como se estivesse falhando a conexão mas não é a internet...
Spotify Star
347 Views
1 replies
0 likes
Hi, kan iemand mij hier helpen? Ik krijg spotify niet op mijn Google maps in de auto. Ik heb Google maps al opnieuw geïnstalleerd en spotify ook. Telefoon heeft ook al op een update gehad. ( heb een I phone.) alvast bedankt!!
Hi, kan iemand mij hier helpen? Ik krijg spotify niet op mijn Google maps in de auto. Ik heb Google maps al opnieuw geïnstalleerd en spotify ook. Telefoon heeft ook al op een update gehad. (...
Spotify Star
349 Views
1 replies
0 likes
Basically, I am listening to ads after every other track or sometimes after every track. This is preposterous of spotify operations to make us listen to ads so forcefully. It is immensely irritating and most evil tactic to make us pay for premium. it...
Basically, I am listening to ads after every other track or sometimes after every track. This is preposterous of spotify operations to make us listen to ads so forcefully. It is immensely irritating ...
344 Views
0 replies
0 likes
I use blutooth earbuds but not able to hear a voice only on Spotify please fix the problem
I use blutooth earbuds but not able to hear a voice only on Spotify please fix the problem
Spotify Star
373 Views
1 replies
0 likes
I tried to make an account for artist and I don’t have live music so I can’t make one
I tried to make an account for artist and I don’t have live music so I can’t make one
Spotify Star
302 Views
1 replies
0 likes
I want to have Spotify running in my twitch streams but by a separate audio channel so i can control the volume on stream. .PlanPremiumCountry DevicepcOperating System Windows 10 My Question or IssueSeparating Spotify audio from normal stream audio
I want to have Spotify running in my twitch streams but by a separate audio channel so i can control the volume on stream. . Plan Premium Country Device pc Operating System Windo...
Moderator
281 Views
1 replies
0 likes
I want to make a spreadsheet for my music, to help me keep track of stuff and check for duplicates across multiple playlists. However, I have over 200 playlists and don't want to manually export each one. How do I export multiple playlists at once to...
I want to make a spreadsheet for my music, to help me keep track of stuff and check for duplicates across multiple playlists. However, I have over 200 playlists and don't want to manually export each...
Moderator
1567 Views
3 replies
2 likes
I want to suggest that changes an artist's profile picture. Profile picture of the artist that I like was uploaded as another artist's picture. So I hope that the correct profile picture of artist is uploaded on Spotify.Where should I suggest this pr...
I want to suggest that changes an artist's profile picture. Profile picture of the artist that I like was uploaded as another artist's picture. So I hope that the correct profile picture of arti...
Visitor
1700 Views
2 replies
0 likes
For example: spotify:playlist:7EyoTSbPFtqWrK3mYcJUsj
For example: spotify:playlist:7EyoTSbPFtqWrK3mYcJUsj
Casual Listener
10634 Views
10 replies
1 likes
PlanPremiumCountryAustralia Device(iPhone 11)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can listen to most episodes, but when I press play on some of them it comes ip with‘A problem occurred a problem occurred when ...
Plan Premium Country Australia Device (iPhone 11) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can listen to most episodes, but when I p...
Moderator
118 Views
1 replies
0 likes
