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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 812 Views
  • 7 replies
  • 2 likes
  • Other
  • 812 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17274 Views
  • 8 replies
  • 1 likes
  • Other
  • 17274 Views
  • 8 replies
  • 1 likes

Superuser Contribution Playlists contents have disappeared!

The contents of 2 of my playlists have been erased! - They playlists were long, and I'd had them for quite a while, but now the list is empty! - PLEASE ADVISE!

  • Visitor
  • The contents of 2 of my playlists have been erased! - They playlists were long, and I'd had them for quite a while, but now the list is empty! - PLEASE ADVISE!
  • MartinT
  • Moderator
  • 55 Views
  • 1 replies
  • 0 likes
  • 55 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is part of an audiobook included with premium but not the whole book?

I was listening to a series of books and when I got to the third book I noticed the first part was not included for premium. The thing is, the book is split into 3 parts. Part 1 and 3 are not included in premium but part 2 is. This seems like an erro...

  • Visitor
  • I was listening to a series of books and when I got to the third book I noticed the first part was not included for premium. The thing is, the book is split into 3 parts. Part 1 and 3 are not include...
  • MartinT
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution why I always get emails saying "x episode was deleted" if i never make any?

I'm tired of receiving emails saying they're removing my podcast content when I never upload anything. What could be happening and what can I do to stop receiving them. I'm afraid that my account will suffer some kind of ban or something.The emails s...

  • Visitor
  • I'm tired of receiving emails saying they're removing my podcast content when I never upload anything. What could be happening and what can I do to stop receiving them. I'm afraid that my account wil...
  • Yordan
  • Moderator
  • 77 Views
  • 1 replies
  • 1 likes
  • 77 Views
  • 1 replies
  • 1 likes

Superuser Contribution Anchor - Need to upload S1 of my podcast, after uploading S2

Hi Guys Me and my friend worked on S1 of one podcast, but we split post that. I started working on S2 of the podcast and published on a fresh Anchor account. I didn't have access to my show's S1 (due to some legal issues) till now. Now my friend has ...

  • Newbie
  • Hi Guys   Me and my friend worked on S1 of one podcast, but we split post that.    I started working on S2 of the podcast and published on a fresh Anchor account. I didn't have acc...
  • Maria
  • Moderator
  • 46 Views
  • 1 replies
  • 0 likes
  • Other
  • 46 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t read reviews on Audiobooks

PlanPremiumCountryUSADeviceIphone 12 proOperating SystemiOS 17 My Question or IssueIf I tap the star/ratings button on an audiobook, a message pops up saying “Listen first! Then come back and give a rating.” Thats great and all, but why can I not REA...

  • Visitor
  • Plan Premium Country USA Device Iphone 12 pro Operating System iOS 17   My Question or Issue If I tap the star/ratings button on an audiobook, a message pops up saying “Listen first! T...
  • Leenalaverne
  • Visitor
  • 255 Views
  • 2 replies
  • 0 likes
  • Other
  • 255 Views
  • 2 replies
  • 0 likes

Superuser Contribution mini player

We need to bring back mini player which you had many years ago. Click on the mini player icon at the bottom right and the ui shrinks to a mini player that one only sees the album art and timeline. It's small 50px by 200px or something similar. It jus...

  • Regular
  • We need to bring back mini player which you had many years ago. Click on the mini player icon at the bottom right and the ui shrinks to a mini player that one only sees the album art and timeline. It...
  • AlejaR
  • Moderator
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution “No title” appearing while driving w/ Bluetooth

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.2 Issue started 12/30/2020 My Question or IssueMy issue is that I’ll be driving and have Spotify connected via Bluetooth but my car dash screen does not show the song title or the artist name....

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  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 14.2   Issue started 12/30/2020   My Question or Issue My issue is that I’ll be driving and have Spotify connected ...
  • Tonyfnielson
  • Casual Listener
  • 25583 Views
  • 13 replies
  • 0 likes
  • 25583 Views
  • 13 replies
  • 0 likes

Superuser Contribution Logging in on my ps5

I created a PlayStation account a few years back and no longer have the email or password necessary to unlink my Spotify. On my new PS5 account I tried to log in but it says I'm logged in elsewhere. How do I get my Spotify on my PlayStation?

  • Newbie
  • I created a PlayStation account a few years back and no longer have the email or password necessary to unlink my Spotify. On my new PS5 account I tried to log in but it says I'm logged in elsewhere. ...
  • Joan
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast video not working

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 16.4.1 My Question or IssueI have never had issues watching videos on Spotify but for some reason they have recently stopped.I can’t watch any videos or podcasts.I’ve checked all the audio qualit...

  • Regular
  • Plan Premium Country UK Device iPhone 13 Operating System iOS 16.4.1   My Question or Issue I have never had issues watching videos on Spotify but for some reason they have recently st...
  • LegoLa
  • Casual Listener
  • 21065 Views
  • 42 replies
  • 0 likes
  • TV
  • 21065 Views
  • 42 replies
  • 0 likes

Solved!!Superuser Contribution Crossfade suddenly skips to next song

PlanPremiumCountryGermanyDeviceOnePlus Nord2 5G (DN2103_11_F.46)Operating SystemAndroid 13 - OxygenOS 13.0App Version8.8.64.554 My IssueWhen I'm listening with crossfade on, it isn't crossfading at all but straight skipping to the next song x seconds...

  • Regular
  • Plan Premium Country Germany Device OnePlus Nord2 5G (DN2103_11_F.46) Operating System Android 13 - OxygenOS 13.0 App Version 8.8.64.554   My Issue When I'm listening with crossfade ...
  • JanetGills
  • Regular
  • 1909 Views
  • 24 replies
  • 6 likes
  • 1909 Views
  • 24 replies
  • 6 likes

Superuser Contribution Çalan şarkıyı değiştiremiyorum

Diğer şarkıya geçme tuşuna basınca veya çalan şarkı bitince o çalan şarkı en başa geliyor ve duruyor bu yüzden hep aynı şarkıyı dinliyorum

  • Visitor
  • Diğer şarkıya geçme tuşuna basınca veya çalan şarkı bitince o çalan şarkı en başa geliyor ve duruyor bu yüzden hep aynı şarkıyı dinliyorum
  • Ivelina
  • Moderator
  • 48 Views
  • 1 replies
  • 0 likes
  • 48 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnership] Sponsorship for campus event

Hi Spotify, I am a student from Indonesia. Recently, I had an annual event on campus that going to be held in October 2019, and this year we want to have you as our sponsor. How can I go about this? What is Spotify term and condition? Thanks

  • Newbie
  • Hi Spotify,   I am a student from Indonesia. Recently, I had an annual event on campus that going to be held in October 2019, and this year we want to have you as our sponsor. How can I go abo...
  • anishajani
  • Casual Listener
  • 9788 Views
  • 2 replies
  • 0 likes
  • Partnership
  • 9788 Views
  • 2 replies
  • 0 likes

Superuser Contribution not letting me connect to apps properly

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 17 My Question or Issuewhenever i try to connect my spotify to another app, it tries to connect me to a fishy other app i can't find any info on online, and has a very generic description when i ...

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  • Newbie
  • Plan Premium Country UK Device iPhone 13 Operating System iOS 17   My Question or Issue whenever i try to connect my spotify to another app, it tries to connect me to a fishy other app...
  • AlejaR
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search by track URLs

The idea is commonplace across most popular content sites. Simply input the url of a track in the search bar to search it Why not just click the link?Clicking the link skips the song currently being played and sometimes you just want to queue a song....

  • Visitor
  • The idea is commonplace across most popular content sites. Simply input the url of a track in the search bar to search it    Why not just click the link? Clicking the link skips the song...
  • AlejaR
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution contact support

Currently it is not possible to get support from Spotify. It would be great if Spotify would offer support to user. Also it would be nice to be able to place content int the Spotify community. Currently that is not possible which defeats the perpose ...

  • Music Fan
  • Currently it is not possible to get support from Spotify. It would be great if Spotify would offer support to user. Also it would be nice to be able to place content int the Spotify community. Curren...
  • Joan
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't log to my Spotify account

PlanPremiumCountrySaudi Arabia DeviceSamsung galaxy flip 4Operating SystemAndroid 14 My Question or IssueI'm trying to log into my Spotify app account, but it keep sending error message whenever I add my information. I cleared cache memory and I'm su...

  • Casual Listener
  •   Plan Premium Country Saudi Arabia  Device Samsung galaxy flip 4 Operating SystemAndroid 14   My Question or Issue I'm trying to log into my Spotify app account, but it kee...
  • Joan
  • Moderator
  • 166 Views
  • 3 replies
  • 0 likes
  • 166 Views
  • 3 replies
  • 0 likes

Superuser Contribution Advert Language

PlanFree/PremiumCountryUK Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep getting adverts in Welsh. I don't speak Welsh. There seems to be no way to contact S...

  • Casual Listener
  • Plan Free/Premium Country UK   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I ...
  • Salexmay
  • Casual Listener
  • 116 Views
  • 4 replies
  • 0 likes
  • Other
  • 116 Views
  • 4 replies
  • 0 likes