Smart shuffle automatically turning on

[deletedconstitution]

I saw a post saying this issue was resolved last year - but with the recent update, it seems like it's back.

With the new Spotify Free update, every so often I realize that the only songs playing on my Liked Songs playlist are only a certain genre. Turns out Smart Shuffle keeps turning on automatically - which I don't want. I've never willingly used Smart Shuffle, and I don't intend to do so.

I typically listen on my phone (a Samsung), but I'm logged into Spotify on my iPad as well - and the only way to turn Smart Shuffle off is through my tablet, which is a hassle considering how much it randomly turns back on on its own.

I'm using the free plan, so I have no way to permanently disable Smart Shuffle (and in all honesty, I think it's a little ridiculous to lock that feature behind Premium, but that's another thing), and I really want this issue to stop. Any advice/similar experiences/anything?

[ribezaz]

Hello how are you?

Welcome to the Spotify Community! I'm happy to have you here 🙂

It may be that a clean reinstall of your Spotify can solve your issue!

You can check out how to do this in this link:
https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485

Keep me informed, so I can keep helping you!

Cheers
ribezaz

[deletedconstitution]

Tried reinstalling on both apps - but it's still happening, unfortunately. Thank you for the suggestion, though!

[Hgr]

Hi. I just talked to a (very kind) costumer's service worker. Spotify is apparently changing the free plan, so we wouldn't be able to disable smart shuffle in the near future- on the computer nor mobile. Personally i am very upset. If anyone finds a solution, let me know. I'm desperate.