Someone else is controlling my spotify

[atakaninanc]

Hello, 

“SM-J320N” is controlling my account and listening his own musing. I tried changing my lassword them signing out from all the devices.. please help me remove from my account!

[Sebasty]

Hey @atakaninanc

I suggest reading this article on what to do about it. Make sure you're using a strong password (numbers, mixed case, symbols) and change the password for your email too.

You can also try revoking access to third party apps you don't use or know. (Lithium Community app is fine).

Hope this helps! 🙂

[atakaninanc]

Hello, I already checked it and changed all those passwords. He still has control somehow can’t you just ban him from connecting to my device?

[Sebasty]

@atakaninanc

If you've connected Facebook to your Spotify, try disconnecting it.
If you made your account with Facebook (or don't want to disconnect), I recommend turning on the 2-factor auth for Facebook. This, although making logging in a nuisance, is a really good way to keep others out of your system.

If nothing else helps, the article I gave you earlier contains instructions on how to contact Spotify Support.

Hope this helps 🙂