Spotify canvas stuck on proccesing

[newestpathrecords]

Hi, I've had success installing canvas up till a day ago. I don't think I've changed anything on my Macbook air with Sequoia 15.61. I tried most of the recommended fixes to no avail.  Any ideas?

[iamkpmusic]

I’m having the same exact issue. 

[newestpathrecords]

Well go figure..  Is this one on Spotify?  I tried again and couldn't even import the file.  Just get's worse and worse. 

[Federicoarcangeli]

I have the same problem with canvas in my Artist page 

[joshuamilomusic]

Same here…

[iamkpmusic]

I was hoping it would fix itself after a day 😩

[Federicoarcangeli]

is there a help center to ask for?

[Syjac]

Same.

[newestpathrecords]

No worries it wasn't us going crazy.  Spotify is on it.

[iamkpmusic]

Good to hear! It finally finished processing 💖

[newestpathrecords]

Still not working.  Anyone else?

[newestpathrecords]

Has anyone been successful loading cavas's lately?

[Maria]

Hey there folks,

Thanks for posting on the Community! Apologies for the late reply, as we just came across this thread. We've also moved it to our Help board, as it fits better here.

It sounds like you're trying to add a Canvas to your Artist pages following the steps listed here. Should that be the case, and if you're still having issues, make sure to scroll down to the bottom of the page to get help directly from our Artist team.

We're just a post away if anything else pops up!