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Spotify dropouts with Chromecast audio

Spotify dropouts with Chromecast audio

 

My Question or Issue

 

I have a set of 3 speakers that works  with Google home and got a problem when playing music from Spotify premium. After playing for 15-30 minutes I get “dropouts” (a few seconds of silence) and then the music starts again. These dropouts come more and more frequent the longer I play. It’s only from Spotify, it never happens if I play TuneIn radio. I also have the opportunity to use AirPlay 2 on these speakers and that works without any issues, but I can’t use the voice assistant off course.

What can cause these annoying dropouts, is it a Google Home or Spotify problem?

Reply
1 Reply

Hey @Robeman, help's here.

 

Are you using the Google Home app? Let's try some things first:

  • Log out from the and back in from the app.
  • Restart your device.
  • Unplug your Google Home devices and plug them back in.
  • Restart your router.
  • Reinstall the app.
  • Unlink Spotify account from Google and relink it.
  • If possible, try with a friend's account and see if the same thing happens.
  • Make sure that the firmware on your Google Home devices are up-to-date. For further help with this, we suggest that you contact the manufacturer. 

For further assistance, we also suggest that you turn to Google Home support site.

 

Let us know how it goes!

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