Spotify keeps on graying out my downloaded playlist

[climberthesilly]

I have spotify premium btw.

When i go offline, my playlist will play a few songs but then suddenly greys out and it stays like that until im connected to wifi again

Ive tried
• updating spotify
• checking my phone for updates
• cleared cache
• freed up some space
• uninstalled + reinstalled spotify
And it still doesnt work

This is only a issue on my phone i think, i havent had any errors with my computer

[Alex]

Hi there @climberthesilly,

Welcome to the Community!

When you go offline and have no access to a network, try enabling Offline Mode from the Spotify app settings. After this you should be able to listen to content downloaded for offline listening.

Hope this helps 🙂

[31awgdqdbfqzsugl2cgc]

Im having the same problem and it doesn’t work even when i thrned on offline mode 

I have a flight tonight and i dont know that to do 

[climberthesilly]

It still does it even when I enable offline mode.

It’s been happening ever since I switched from a individual plan to a family plan, so I’d assume it’s something to do with that. But I’ve tried being removed and added back, still doesn’t work

[MihailY]

Hey folks,

Thanks for your replies.

In that case, we'd suggest voting for this Ongoing Issue and posting the details requested there.

Cheers,

[emmvk]

I have the same issue, also switched from an individual to a Family Plan. Tried everything, deleting, reinstalling, nothing works.