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Spotify on WP stop working after some hours

Spotify on WP stop working after some hours

I'm really sad about spotify today, because this is the second day I had to back home from my work without any song in my headphone.
Yesterday, spotify stoped working, and even if I restart a hundred times my Nokia Lumia 1520, it still doesnt work. Spotify keeps loading. I tried to unistall and download spotify again and it worked. But i had to download all my songs again! And it was only possible in Wifi.
But today again, spotify stoped working and I will have to reinstall it again, download everything again etc!!!

I'm within my first month of spotify premium, but thinking on cancel it.
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1 Reply

I don't own a Windows phone, so I'm not sure what could be causing this problem.

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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