Spotify Community

Natashakenny · ‎2017-01-02

When I try and play a track or album Spotify tells me that it is unavailable. I've tried this now for multiple choices and everything shows up as unavailable. Help please!!

KatesHere · ‎2017-01-02

Hey there @Natashakenny, welcome to the community!

Have you taken a look at this thread? It offers suggestions for a similar issue.

Let me know if it helps 🙂

Happy New Year!

K

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Hubo · ‎2017-01-02

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Natashakenny · ‎2017-01-02

Ok so when I try and listen to for eg ben harper, I will push onto the Ben Harper artist, then a song and a pop-up comes up and says "song is unavailable". It seems to be doing this to all my Playlist.......

FabianS_Bogota · ‎2017-01-02

We understand, @Natashakenny.

Let us know what device, operating system, and Spotify version you're using. Does it happen using a WiFi or 3G/4G connection?

Finally, let us know if you're able to stream music from different artists or playlists. We'll see what to suggest.

Keep us posted.

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