Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Visitor
23843 Views
9 replies
2 likes
Hi,Can i upload dj mixes on my account or a private account to spotify?Thank you
Hi, Can i upload dj mixes on my account or a private account to spotify? Thank you
405 Views
0 replies
0 likes
I can's use the "radio"-feature, because there is no radio-tab (see attached screenshot) I'm using the Webplayer on firefox with a Win10 system - what am I doing wrong?
I can's use the "radio"-feature, because there is no radio-tab (see attached screenshot) I'm using the Webplayer on firefox with a Win10 system - what am I doing wrong?
Roadie
1477 Views
1 replies
0 likes
When my Spotify was on auto play it added playlist radios and now I dont know how to get rid of them and its completely annoying me
When my Spotify was on auto play it added playlist radios and now I dont know how to get rid of them and its completely annoying me
Not applicable
463 Views
2 replies
0 likes
Spoiler (Highlight to read)Hi. I suggest that when the big green Shuffle Play option is selected that shuflling only happens for that particular playlist/album. If shuffling has not been selected globally all subsequent playlists/albums should return...
Hi. I suggest that when the big green Shuffle Play option is selected that shuflling only happens for that particular playlist/album. If shuffling has not been selected globally all subsequent playli...
366 Views
0 replies
0 likes
On my profile appears like I following an artist but it's empty. It happens on desktop, internet and mobile.
On my profile appears like I following an artist but it's empty. It happens on desktop, internet and mobile.
264 Views
0 replies
0 likes
This is one of the top albums of all times. Furthermore, it's the first album I've ever wanted to listen to which wasn't on Sotify.... darn.
This is one of the top albums of all times. Furthermore, it's the first album I've ever wanted to listen to which wasn't on Sotify.... darn.
Newbie
27932 Views
3 replies
15 likes
Hi, I'm having issues connecting to my radio using "Spotify Connect". It worked fine when I first set it up, but this morning, a day after using it for the first time, I can't seem to connect to the radio. The device shows up in the list of available...
Hi, I'm having issues connecting to my radio using "Spotify Connect". It worked fine when I first set it up, but this morning, a day after using it for the first time, I can't seem to connect to the ...
1899 Views
0 replies
0 likes
I would like to know the changelog for app version 2.05
I would like to know the changelog for app version 2.05
582 Views
0 replies
2 likes
I listen to Spotify at home on my Sonos system, which means I am primarily using the Sonos software interface to access my Spotify playlists and music. I needed to ID a track I heard and went to the Spotify desktop client to get the song name and art...
I listen to Spotify at home on my Sonos system, which means I am primarily using the Sonos software interface to access my Spotify playlists and music. I needed to ID a track I heard and ...
Regular
1988 Views
3 replies
0 likes
Heya! My spotify account got hacked a week ago. I was able to get my own playlists back, but all lists that i have subscriped to is still missing. So is there any way that i could get them back? They wont show up in recover playlists section.
Heya! My spotify account got hacked a week ago. I was able to get my own playlists back, but all lists that i have subscriped to is still missing. So is there any way that i could g...
Moderator
390 Views
1 replies
0 likes
Recently, (As of November-ish of 2016) Spotify Web Player refuses to work for my Windows RT. As you may know, (And as annoying as it is) you cannot download software on an 8.1 RT model unless it's in the Windows App Store. This leaves me without my p...
Recently, (As of November-ish of 2016) Spotify Web Player refuses to work for my Windows RT. As you may know, (And as annoying as it is) you cannot download software on an 8.1 RT model unless it's in...
Moderator
665 Views
1 replies
0 likes
You follow me, I follow back! https://open.spotify.com/user/denjeesi
You follow me, I follow back! https://open.spotify.com/user/denjeesi
Newbie
485 Views
1 replies
0 likes
This is a real bugbear for me and never happens at a convenient moment causing me to eith be without offline music or having to use precious bandwidth re-downloading all my offline music, Many GBs of it! See thread from the community below: https://c...
This is a real bugbear for me and never happens at a convenient moment causing me to eith be without offline music or having to use precious bandwidth re-downloading all my offline music, Many GBs of...
247 Views
0 replies
0 likes
Ya hocam allah aşkına bu haftalık keşif bölümündeki şarkılarının seçiyor? Yani bu kadar kötü bir seçim spotify gibi müzik devine yakışıyor mu hiç? Her hafta seçtiğiniz bu 30 şarkı dinlenebilecek en kötü şarkılar mı, onları mı seçiyorsunuz yani? Bu se...
Ya hocam allah aşkına bu haftalık keşif bölümündeki şarkılarının seçiyor? Yani bu kadar kötü bir seçim spotify gibi müzik devine yakışıyor mu hiç? Her hafta seçtiğiniz bu 30 şarkı dinlenebilecek en k...
589 Views
0 replies
0 likes
Hello, I wanted to listen to J Coles 2014 Forest Hills Drive album, but all the songs are clean versions even tho they have explicit label next to them. I dont like the clean version. Can you please fix it ? Thank you.
Hello, I wanted to listen to J Coles 2014 Forest Hills Drive album, but all the songs are clean versions even tho they have explicit label next to them. I dont like the clean version. Can you please ...
Roadie
493 Views
1 replies
0 likes
Hello,For roughly the past four days whenever I click into songs on Spotify, the first few that play will be ok but after a while they randomly pause, skip onto the next song or fast forward skipping through the song and onto the next song (even when...
Hello, For roughly the past four days whenever I click into songs on Spotify, the first few that play will be ok but after a while they randomly pause, skip onto the next song or fast forward skip...
Roadie
425 Views
1 replies
0 likes
I would like to play the Artist Radio by Twenty One Pilots. However, when I try to play that radio, it plays songs by another recently played artist instead of the one I selected. When I press "next track" button, it will play the next track by the o...
I would like to play the Artist Radio by Twenty One Pilots. However, when I try to play that radio, it plays songs by another recently played artist instead of the one I selected. When I press "next ...
Newbie
1022 Views
1 replies
0 likes
The Spotify playback on my Roku has started to stutter and stop mid-song. Sometimes it'll play about 5 songs from a playlist and stop. Sometimes it will play a single song, stutter for a minute, then stop. None of my other Roku channels expreience th...
The Spotify playback on my Roku has started to stutter and stop mid-song. Sometimes it'll play about 5 songs from a playlist and stop. Sometimes it will play a single song, stutter for a ...
Newbie
7916 Views
19 replies
12 likes
What if spotify offered free premium to certain atletes or adventurers who promoted their brand? I am a multi sport athlete from Washington and I am posting this because I have an opportunity you may be interested in. I recently came up with and deve...
What if spotify offered free premium to certain atletes or adventurers who promoted their brand? I am a multi sport athlete from Washington and I am posting this because I have an opportunity you may...
448 Views
0 replies
0 likes
I have a samsung smart TV but i cant use it because the playlists dont update in it, so i have to be looking over and over for newer music. I dont know how this problem can be solved.PS: Im a premium member.Thanks
I have a samsung smart TV but i cant use it because the playlists dont update in it, so i have to be looking over and over for newer music. I dont know how this problem can be solved. PS: Im a premi...
Newbie
751 Views
2 replies
0 likes
