Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
67030 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I am adding songs to my playlists and only some are visible. It caps it at the most recent 7 playlists after "starred." There is no ability to scroll to the ones that are older than those most recently created playlists. This was not a problem until ...
I am adding songs to my playlists and only some are visible. It caps it at the most recent 7 playlists after "starred." There is no ability to scroll to the ones that are older than those most ...
297 Views
0 replies
0 likes
How can I see subtitles of a song? I need to use third-party applications?
How can I see subtitles of a song? I need to use third-party applications?
Not applicable
1074 Views
1 replies
1 likes
With the redesigned web player there's no way to start a radio. The list on the left is now [Search, Browse, Your Music]. Even when clicking the \vdots of a song there's no option to start a radio. How do u do radio stations in the redesign?
With the redesigned web player there's no way to start a radio. The list on the left is now [Search, Browse, Your Music]. Even when clicking the \vdots of a song there's no option to star...
Casual Listener
2078 Views
4 replies
0 likes
Hi, Just now I was going to share a music on my Facebook and it said that I am disconnected from Facebook. That is strange cause I usual login with Facebook and just yesterday I shared a music. I tried to disconnect and re-connect so many times but n...
Hi, Just now I was going to share a music on my Facebook and it said that I am disconnected from Facebook. That is strange cause I usual login with Facebook and just yesterday I shared...
Community Legend
563 Views
1 replies
0 likes
OI Estou Tendo em Problema na Compra do prémio NÃO spotfy esdando o Erro Abaixo "Opa, Parece Que Seu Cartão UO Serviço de Pagamento ESTÁ num dia ruim. Não Se preocupe, nada cobrado foi. Tente de novo OU ESCOLHA Outra forma de Pagamento." Ja Tentei Ol...
OI Estou Tendo em Problema na Compra do prémio NÃO spotfy esdando o Erro Abaixo "Opa, Parece Que Seu Cartão UO Serviço de Pagamento ESTÁ num dia ruim. Não Se preocupe, nada co...
Spotify Legend
423 Views
1 replies
0 likes
I have the 7.1.0.1025 version and since the last update i cant connect Spotify with my car.I only have Premium to use Spotify at car...
I have the 7.1.0.1025 version and since the last update i cant connect Spotify with my car. I only have Premium to use Spotify at car...
Casual Listener
529 Views
1 replies
0 likes
I've been charged twice this month and last month as far as I know I only have the 1 account I unlinked Spotify with facebook thinking maybe that was the issue but am still unsure please help v frustrating
I've been charged twice this month and last month as far as I know I only have the 1 account I unlinked Spotify with facebook thinking maybe that was the issue but am still unsure please help v frust...
Spotify
286 Views
1 replies
0 likes
Keeps playing deleted songs. When i play a track, the next one is always a deleted song/album. It didn't do it before.What could I do about it?
Keeps playing deleted songs. When i play a track, the next one is always a deleted song/album. It didn't do it before.What could I do about it?
Regular
631 Views
2 replies
0 likes
Hi everyone, I just realized yesterday that anytime I try to add a song to my "starred" playlist, it does not actually appear in the playlist. I know this is not due to the 10,000 song limit per playlist, because as of now I only have 1,302 starred s...
Hi everyone, I just realized yesterday that anytime I try to add a song to my "starred" playlist, it does not actually appear in the playlist. I know this is not due to the 10,000 song...
Newbie
546 Views
1 replies
0 likes
Hi. I just noticed this bug few weeks ago. It used to be appearing before but now it's not. Both on the Browse home, y'a know the carousel that shows you the recommended playlist for your day, and on the Moods and Genres pages, it doesn't shows the p...
Hi. I just noticed this bug few weeks ago. It used to be appearing before but now it's not. Both on the Browse home, y'a know the carousel that shows you the recommended playlist for your d...
854 Views
0 replies
0 likes
Hi guys, how are you?How can I use the URL spoti.fi to shorten the URLs of my playlists.Regards
Hi guys, how are you? How can I use the URL spoti.fi to shorten the URLs of my playlists. Regards 🙂
Not applicable
142087 Views
2 replies
14 likes
Does anyone know why my spotify won't share single tracks sumtimes ? sum days its fine and then others i cant share to facebook at all is weird, the option buttons are grey and u cant click on where u want to share it to. I have uninstalled spotify t...
Does anyone know why my spotify won't share single tracks sumtimes ? sum days its fine and then others i cant share to facebook at all is weird, the option buttons are grey and u cant click on where ...
283 Views
0 replies
0 likes
Spotify
358 Views
1 replies
0 likes
I pay the student fee for spotify premium. Last month I was charged $30 for not having sufficient funds in my account to pay the fee. I was not emailed or informed. I was just charged this large fee. I was unaware the fee existed and I was unaware wh...
I pay the student fee for spotify premium. Last month I was charged $30 for not having sufficient funds in my account to pay the fee. I was not emailed or informed. I was just charged this large fee....
Spotify
1535 Views
1 replies
0 likes
After the latest update playing Spotify through my S7 edge or SONOS, it sounds like the song is flat or playing slower then it should. Like a record that's slowed down. Any ideas?
After the latest update playing Spotify through my S7 edge or SONOS, it sounds like the song is flat or playing slower then it should. Like a record that's slowed down. Any ideas?
Spotify Legend
2278 Views
1 replies
0 likes
My spotify account works on all of my decvices except my dell laptop. I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue. For some reason my Dell laptop tells me the same thing for every song: ...
My spotify account works on all of my decvices except my dell laptop. I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue.&...
Spotify Legend
628 Views
1 replies
0 likes
Since the update previous to the one today, my Spotify client stops my computer from being able to shut down properly. The window gets shut down but the application keeps running in the background. The only solution for me is to force-quit the applic...
Since the update previous to the one today, my Spotify client stops my computer from being able to shut down properly. The window gets shut down but the application keeps running in the back...
Newbie
1345 Views
2 replies
1 likes
I have been using Web Player on my desktop computer at work using Crome. It work fine up until a few days ago and now it just skips through all songs without even playing them. How do I correct this?
I have been using Web Player on my desktop computer at work using Crome. It work fine up until a few days ago and now it just skips through all songs without even playing them. How do I correct this?
Casual Listener
1875 Views
3 replies
0 likes
Hello all. I am having trouble with playing songs on my Windows laptop as of late. No matter how many times I shut it down, restart, etc nothing works. The album cover pops up for a second like it would if I would play a song, but then it immediately...
Hello all. I am having trouble with playing songs on my Windows laptop as of late. No matter how many times I shut it down, restart, etc nothing works. The album cover pops up for a second like it wo...
Community Legend
583 Views
1 replies
0 likes
When using the web client, how can I put a single song on repeat?Currently I create a new playlist that I edit to contain just that song. But that feels like way to much effort. Thanks for any suggestions!
When using the web client, how can I put a single song on repeat? Currently I create a new playlist that I edit to contain just that song. But that feels like way to much effort. Tha...
Casual Listener
28509 Views
4 replies
1 likes
