Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Pursuant

Visitor

28818 Views

154 replies

14 likes

Other
  • 28818 Views
  • 154 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23928 Views

9 replies

2 likes

Other
  • 23928 Views
  • 9 replies
  • 2 likes

Superuser Contribution Will spotify inform your spotify premium family pack organiser if you raport a playlist?

So i have a sporify premium family pack and its organiser is someone else so i was just wondering that will the organiser get informed if i have reported a playlist or anyrhing about my listening history?Thank You!

Visitor

So i have a sporify premium family pack and its organiser is someone else so i was just wondering that will the organiser get informed if i have reported a playlist or anyrhing about my listening his...

AlejaR

Moderator

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect broken on all devices

PlanPremiumCountryGermany DeviceiPad, Xiaomi Mi9, Nad C658, All Sonos Devices (Play 1, 3, 5...)Operating SystemiOS latest, Android latest, BluOS & Sonos As of today i cannot play any music from the Spotify App via Spotify Connect. The issue persists ...

Casual Listener

Plan Premium Country Germany   Device iPad, Xiaomi Mi9, Nad C658, All Sonos Devices (Play 1, 3, 5...) Operating System iOS latest, Android latest, BluOS & Sonos   As of today ...

robedino

Newbie

2059 Views

9 replies

1 likes

Connect
  • 2059 Views
  • 9 replies
  • 1 likes

Superuser Contribution How to see song streams?

I can't figure out how to see individual streams for each song. Can someone please help me? thank

Visitor

I can't figure out how to see individual streams for each song. Can someone please help me? thank

AlejaR

Moderator

1122 Views

1 replies

0 likes

  • 1122 Views
  • 1 replies
  • 0 likes

Playlist sendo excluídas

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar.PlanoPremiumPaísBrasilDispositivoiPhone 16 Pro Max e Dell G15 5530Sistema operacionaliOS 18.1.1 e Windows 11 Minha pergunta ou ...

Visitor

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar. Plano Premium País Brasil Dispositivo iPhone 16 Pro Max e Dell G15 55...

Bittencourt

Spotify Star

127 Views

1 replies

0 likes

music
Other
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Find my old anchor.fm account or link to my spotify account

Hi, I had an anchor.fm account which I was able to access last year via the spotify for podcasters page (there was a second login link). Now I am not able to locate the account. When I login to spotify - it logs in to my listening account and NOT my ...

Visitor

Hi,   I had an anchor.fm account which I was able to access last year via the spotify for podcasters page (there was a second login link). Now I am not able to locate the account. When I login...

Yordan

Moderator

691 Views

1 replies

0 likes

Other
  • 691 Views
  • 1 replies
  • 0 likes

Solved!! How to self-publish a book as an independent author?

PlanFree/PremiumCountryUK / LithuaniaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to add my audio book on Spotify but I cannot find how. When I log in to...

Newbie

Plan Free/Premium Country UK / Lithuania Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Maxim

Spotify Star

326 Views

1 replies

0 likes

Other
  • 326 Views
  • 1 replies
  • 0 likes

Export playlist as text

Hi,I have used spotify since it's beta and I have basically build my biography on it. I listen to that song when I did that, that song is family vacation for me, etc. And now I want to have it backed up in a google sheet (or Excel) just to have all t...

Casual Listener

Hi, I have used spotify since it's beta and I have basically build my biography on it. I listen to that song when I did that, that song is family vacation for me, etc. And now I want to have it back...

ldp017

Newbie

8636 Views

2 replies

0 likes

music
  • 8636 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Different music in different rooms- Sonos

I have a Spotify premium account (Individual). I generally use the Sonos app to play music from Spotify on my Sonos speakers.Since I have had this set up, I have been able to play different music in different rooms. However, when I now try this, it w...

Casual Listener

I have a Spotify premium account (Individual). I generally use the Sonos app to play music from Spotify on my Sonos speakers. Since I have had this set up, I have been able to play different mus...

Faulkner40

Visitor

29385 Views

80 replies

5 likes

  • 29385 Views
  • 80 replies
  • 5 likes

Music randomly pauses when connected to BT speaker

Hey guys, so recently got got a JBL Charge 3 speaker and has been absolutely awesome until now... listening to some sick beats when all of a sudden my spotify pauses, and continues consecutively until I get frustrated and give up. I have solved it so...

Newbie

Hey guys,   so recently got got a JBL Charge 3 speaker and has been absolutely awesome until now...   listening to some sick beats when all of a sudden my spotify pauses, and contin...

slahtahaus

Visitor

62808 Views

6 replies

4 likes

Other
  • 62808 Views
  • 6 replies
  • 4 likes

Superuser Contribution Wrong artist on song

The song's artist is wrong. I've noticed this happen with other songs but this one bothered me enough to try to do something about it. Basically the songs from an artist with the same name show up in the playlist for old artists (in this case Oingo B...

Visitor

The song's artist is wrong. I've noticed this happen with other songs but this one bothered me enough to try to do something about it. Basically the songs from an artist with the same name show up in...

AngiTae

Newbie

413 Views

2 replies

0 likes

  • 413 Views
  • 2 replies
  • 0 likes

Twitter(X) linked through my DJ?

PlanPremiumCountryCanadaDeviceWindows 10 Desktop My Question or Issue:I queued the DJ and poking through for new music, and the DJ voice said paraphrased: "here are some things you mentioned on your twitter". I tried to requeue the mans voice to hear...

Visitor

Plan Premium Country Canada Device Windows 10 Desktop     My Question or Issue: I queued the DJ and poking through for new music, and the DJ voice said paraphrased: "here are...

239 Views

0 replies

0 likes

Connect
Other
  • 239 Views
  • 0 replies
  • 0 likes

Why can't I apply a gift card to a premium account.?It is a form of payment

I filled out a survey and was given the option to choose a $30 gift card from various places. I didn't like most of them so I chose one for Spotify, turns out it cannot be applied to a premium account which is ludicrous. What is the point of a gift c...

Visitor

I filled out a survey and was given the option to choose a $30 gift card from various places. I didn't like most of them so I chose one for Spotify, turns out it cannot be applied to a premium accoun...

Ed_Kean

Casual Listener

409 Views

2 replies

1 likes

  • 409 Views
  • 2 replies
  • 1 likes

Superuser Contribution I promise you I will by Depeche Mode is missing

PlanFree/PremiumCountrySpainDevice(Huawei P30 2019)Operating System(Android 11 Emui 12) My Question or IssueThe song I promise you I will by Depeche Mode is not in Spotify. Could you please add it?

Visitor

Plan Free/Premium Country Spain Device (Huawei P30 2019) Operating System (Android 11 Emui 12)   My Question or Issue The song I promise you I will by Depeche Mode is not in Spotify. C...

Cookie44

Visitor

954 Views

2 replies

0 likes

music
  • 954 Views
  • 2 replies
  • 0 likes

Superuser Contribution Where’s karaoke mode?

I heard that there was a karaoke feature on Spotify but I’ve checked everywhere but I can’t find it it says it available anywhere in my country and I’ve updated the app but can’t find it plz help

Newbie

I heard that there was a karaoke feature on Spotify but I’ve checked everywhere but I can’t find it    it says it available anywhere in my country and I’ve updated the app but can’t find ...

JezzaCrab

Casual Listener

7177 Views

8 replies

8 likes

  • 7177 Views
  • 8 replies
  • 8 likes

[Other] Your Community Sucks

Your community sucks. It's so difficult to provide feedback or report bugs. It's really kind of a joke for Spotify to have zero ways to submit feedback or report a bug other than your stupid community. Apparently, you think I have all day to search y...

Casual Listener

Your community sucks. It's so difficult to provide feedback or report bugs. It's really kind of a joke for Spotify to have zero ways to submit feedback or report a bug other than your stupid communit...

lberry27

Visitor

272 Views

1 replies

0 likes

Other
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hide playlists from Google results

Hey guys, I basically make all my playlists public to share them with my friends or to be able to find them while using a friend's device or whatsoever.I noticed that those playlists appear public on google results when searching my account name and ...

Casual Listener

Hey guys,   I basically make all my playlists public to share them with my friends or to be able to find them while using a friend's device or whatsoever. I noticed that those playlists appea...

annelaurelepoudre

Newbie

5246 Views

10 replies

1 likes

Other
  • 5246 Views
  • 10 replies
  • 1 likes

3 month premium gift code

Pop up on opening the app stated I could share a code to gift a friend 3 months of premium. When attempting to go get the code I'm taken to page that says this page can't be found

Visitor

Pop up on opening the app stated I could share a code to gift a friend 3 months of premium. When attempting to go get the code I'm taken to page that says this page can't be found

ribezaz

Spotify Star

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Connect Devices Discovery Issue

PlanPremiumCountryUSADevicePC / Pixel 4 / Iphone 8 / API / Google Nest / Google Home / Denon RecieverOperating SystemWin10 Home/ Android / IOS / Web My Question or IssueSpotify application "connect" feature does not show a list of the same available ...

Regular

Plan Premium Country USA Device PC / Pixel 4 / Iphone 8 / API / Google Nest / Google Home / Denon Reciever Operating System Win10 Home/ Android / IOS / Web   My Question or Issue Spoti...

sgrlalives

Casual Listener

4757 Views

15 replies

0 likes

Connect
  • 4757 Views
  • 15 replies
  • 0 likes

Superuser Contribution It's my birthday I didn't receive my gift in my current email on Spotify:(

I didn't receive my gift in the current email I am on Spotify, what should I do to get it? Please help.

Casual Listener

I didn't receive my gift in the current email I am on Spotify, what should I do to get it? Please help.

Reyhoon

Casual Listener

444 Views

2 replies

0 likes

  • 444 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ma play liste d'Elvis Presley ne se transfère pas sur mon cellulaire...?

Bien qu'elle soit accessible sur mon ordinateur portable, je n'arrive pas à avoir le transfert sur mon cellulaire (Android) et pourtant aucun problème avec mes autres play listes que je peux faire jouer directement à partir de mon cellulaire. Y a-t-i...

Visitor

Bien qu'elle soit accessible sur mon ordinateur portable, je n'arrive pas à avoir le transfert sur mon cellulaire (Android) et pourtant aucun problème avec mes autres play listes que je peux faire jo...

Ivelina

Moderator

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes