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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

56236 Views

7 replies

4 likes

  • 56236 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

unicornio575

Visitor

37461 Views

209 replies

18 likes

Other
  • 37461 Views
  • 209 replies
  • 18 likes

Superuser Contribution Content for Earthing (90s trip hop artist) mixed with Japanese Earthing

Earthing album Radar lists on spotify but it appears they have a new album out April 2024 but no its a Japanese heavy metal band! Shouldn't be listed as the same artist.

Casual Listener

Earthing album Radar lists on spotify but it appears they have a new album out April 2024 but no its a Japanese heavy metal band! Shouldn't be listed as the same artist.

Maria

Moderator

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to Use Loop Points?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySaudi ArabiaDeviceSamsung Galaxy S23 UltraOperating SystemAndroid Oreo My Question or IssueHow to exactly use the ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Saudi Arabia Device Samsung Galaxy S23 Ultra Operat...

Ivelina

Moderator

2868 Views

1 replies

0 likes

  • 2868 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Rollback Lyrics Navigation

This worked before the latest update (before search bar was pinned to the top).I put together playlists for my business and I used to be able to scroll through other playlists of >200 songs and was able to check the lyrics by clicking the microphone ...

Visitor

This worked before the latest update (before search bar was pinned to the top). I put together playlists for my business and I used to be able to scroll through other playlists of >200 songs an...

AlejaR

Moderator

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

An entire band from 1980's was deleted including their songs

The band IFA Wartburg appears to be removed including all of the songs in the single album they've made. When I try to listen to one of their songs, it says "This content is not Available".

Newbie

The band IFA Wartburg appears to be removed including all of the songs in the single album they've made. When I try to listen to one of their songs, it says "This content is not Available".

minty4

Visitor

2656 Views

4 replies

3 likes

  • 2656 Views
  • 4 replies
  • 3 likes

I can hear music playing through my Xbox series x

The other day music suddenly stopped playing via Spotify on my Xbox series X. All other apps and games have sound, just not Spotify. I've restarted console (twice), quit game, reinstalled app on Xbox (twice), nothing is working. Spotify works perfect...

Visitor

The other day music suddenly stopped playing via Spotify on my Xbox series X. All other apps and games have sound, just not Spotify. I've restarted console (twice), quit game, reinstalled app on ...

287 Views

0 replies

1 likes

  • 287 Views
  • 0 replies
  • 1 likes

Superuser Contribution Black Screen on Echo Show- All Other Suggestions Tried

PlanPremiumCountryUKDeviceEcho Show 5 My Question or IssueSymptoms: Either using voice, or using the spotify app, to play music on my Echo Show results in a black screen. If by voice, I get vocal confirmation but nothing plays. If in the app, I can s...

Casual Listener

Plan Premium Country UK Device Echo Show 5   My Question or Issue Symptoms: Either using voice, or using the spotify app, to play music on my Echo Show results in a black screen. If by v...

MihailY

Moderator

1016 Views

7 replies

0 likes

Other
  • 1016 Views
  • 7 replies
  • 0 likes

Car spotify app re-enables repeating of songs

Easy steps to reproduce:1. While your car is turned off atleast 30 minutes, start spotify on your phone, repeating of songs is turned off (autoplay is turned on), start any song and make sure you can press Next to start any random new song.2. Keep yo...

Casual Listener

Easy steps to reproduce: 1. While your car is turned off atleast 30 minutes, start spotify on your phone, repeating of songs is turned off (autoplay is turned on), start any song and make sure you c...

Uvalle

Casual Listener

972 Views

2 replies

0 likes

Other
  • 972 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can’t play my own song. I can see the song, but Spotify won’t play it

I had CD Baby get my profile set up with Spotify and Spotify confirmed my email. My song, “What’s Coming To You”, by The Guy Smilee Group, is visible on Spotify, but I am unable to play it. Thanks for your help.

Visitor

I had CD Baby get my profile set up with Spotify and Spotify confirmed my email. My song, “What’s Coming To You”, by The Guy Smilee Group, is visible on Spotify, but I am unable to play it. Thanks ...

Ivelina

Moderator

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

accidentally deleted song from playlist

My phone had some crumb on it, and i was trying to clear it off, and in the process of doing so (since I had Spotify open to a particular playlist), a song was removed from the playlist, but it didn't tell me which one and there was no "undo" option....

Visitor

My phone had some crumb on it, and i was trying to clear it off, and in the process of doing so (since I had Spotify open to a particular playlist), a song was removed from the playlist, but it didn'...

314ttnbbzhstz2v7jgwo

Visitor

6792 Views

3 replies

1 likes

  • 6792 Views
  • 3 replies
  • 1 likes

Tesla New Episodes Podcasts

On PC and IOS we've moved from Your Episodes to New Episodes for podcasts, but we're stuck with Your Episodes on the Tesla system (I have a model 3) which means I need to go into each podcast to see what's new and is a pain! Can I please, please, ple...

Visitor

On PC and IOS we've moved from Your Episodes to New Episodes for podcasts, but we're stuck with Your Episodes on the Tesla system (I have a model 3) which means I need to go into each podcast to see ...

samsamsasamhryeh

Regular

475 Views

2 replies

3 likes

  • 475 Views
  • 2 replies
  • 3 likes

Superuser Contribution Abonnement duo

Bonjour nous avons pris un abonnement duo ... Et mon conjoint a des pub tout le tps est ce normal ?

Casual Listener

Bonjour nous avons pris un abonnement duo ... Et mon conjoint a des pub tout le tps est ce normal ? 

OscarDC

Moderator

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music randomly keeps stopping on my school chromebook

Whenever I listen one minute or 30 secs in my music randomly stops and doesn't play, even when I remove it from my playlist, delete spotify, log out or reload the page

Newbie

Whenever I listen one minute or 30 secs in my music randomly stops and doesn't play, even when I remove it from my playlist, delete spotify, log out or reload the page

Joan

Moderator

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does Spotify plan cover 2 homes with different WiFi accounts and same email

Can I use 1 Spotify premium account with same email address but different WiFi address to play at residences in different states

Visitor

Can I use 1 Spotify premium account with same email address but different WiFi address to play at residences in different states

Joan

Moderator

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution One specific podcast will only play 1 second and then end.

Free User, USAWindows Desktop, Android Galaxy S22 FE My Question or IssueI've been having this problem for the last several episodes of this podcast (Tooth and Claw) and ONLY this podcast. Every other podcast, song, etc. works just fine. Tooth and Cl...

Newbie

Free User, USA Windows Desktop, Android Galaxy S22 FE   My Question or Issue I've been having this problem for the last several episodes of this podcast (Tooth and Claw) and ONLY this podc...

mochimicho

Casual Listener

1371 Views

8 replies

1 likes

Other
Samsung
  • 1371 Views
  • 8 replies
  • 1 likes

Superuser Contribution Android Spotify lock screen widget buttons too small

Spotify's locks screen widget has the previous/pause/next button icons too small. I know there is no fix the community needs there to be options.Personally, I can't skip a song safely as my motorcycle gloves can never hit the tiny buttons and I'm fin...

Visitor

Spotify's locks screen widget has the previous/pause/next button icons too small. I know there is no fix the community needs there to be options. Personally, I can't skip a song safely as my motorcy...

AlejaR

Moderator

720 Views

1 replies

3 likes

Other
  • 720 Views
  • 1 replies
  • 3 likes

Superuser Contribution how do I get cross facing on devices other than my computer ?

My computer is set to cross fade songs on my playlists. When I play Spotify on other devices (my TV, in the car, etc.) it does not cross fade.

Casual Listener

My computer is set to cross fade songs on my playlists. When I play Spotify on other devices (my TV, in the car, etc.) it does not cross fade.

AlejaR

Moderator

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes