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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14250 Views
  • 8 replies
  • 1 likes
  • Other
  • 14250 Views
  • 8 replies
  • 1 likes

Why can't I download my playlists when I have premium?

I paid for premium like I do every month and there's a receipt for it but when I try to download my playlists I get a pop up that says I've discovered a premium feature and to get premium.

  • Visitor
  • I paid for premium like I do every month and there's a receipt for it but when I try to download my playlists I get a pop up that says I've discovered a premium feature and to get premium.
  • Bittencourt
  • Spotify Star
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnership] Send Presale Codes Before The Sale Starts

Gracie Abrams had a Spotify Presale planned at 1/**bleep** codes were not emailed until 1.5 hours after the sale had started, and since it was concurrent with the American Express Presale, no Gracie Abrams fans were able to get tickets through the Sp...

  • Visitor
  • Gracie Abrams had a Spotify Presale planned at 1/**bleep** codes were not emailed until 1.5 hours after the sale had started, and since it was concurrent with the American Express Presale, no Gracie ...
  • Vasil
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • null
    Partnership
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group session stops playing for everyone when 1 of us gets a call/plays vid

When in a group session on a distance, so both from our own device, the music pauses for everyone when one of us gets a call or watches a video, even with video volume set to zero. Wich means you can't do much else on your phone while listening to Sp...

  • Casual Listener
  • When in a group session on a distance, so both from our own device, the music pauses for everyone when one of us gets a call or watches a video, even with video volume set to zero. Wich means you can...
  • Joan
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify on fireTV stopped working, after 6 months of no problems.

cant log into my accont on spotify on fireTV with any available method -- qr code, regular u/p, spotify.com/pair or by selecting the TV from my phone. i have only one WIFI, its 250mpbs+, all other streaming apps on fireTV are working. i uninstalled a...

  • Newbie
  • cant log into my accont on spotify on fireTV with any available method -- qr code, regular u/p, spotify.com/pair or by selecting the TV from my phone. i have only one WIFI, its 250mpbs+, all other st...
  • Lyubka
  • Moderator
  • 121 Views
  • 3 replies
  • 0 likes
  • 121 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why does the feedback form appear out of nowhere on the website?

While filling out the Help Wizard for another issue, I was interrupted by a second modal requesting feedback for the website. I'm sure this is causing some accessibility issue(s); it's very annoying.Can this be replaced with a less intrusive notifica...

  • Regular
  • While filling out the Help Wizard for another issue, I was interrupted by a second modal requesting feedback for the website. I'm sure this is causing some accessibility issue(s); it's very annoying...
  • AlejaR
  • Moderator
  • 288 Views
  • 7 replies
  • 0 likes
  • 288 Views
  • 7 replies
  • 0 likes

The add collaborators option arent even showing up

Me an my friend want to make a playlist together but ive looked around everywhere and it doesnt show up at all

  • Visitor
  • Me an my friend want to make a playlist together but ive looked around everywhere and it doesnt show up at all
  • kaworu_bloodpaw
  • Roadie
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Songs repeat when switching to new devices

I notice there's a locked topic for this from 2015. It certainly has been a problem in the past but then it seemed to have been fixed. However, as I noted in the topic of the major issue that emerged late last year - where the queue was stopping & bl...

  • Music Fan
  • I notice there's a locked topic for this from 2015. It certainly has been a problem in the past but then it seemed to have been fixed. However, as I noted in the topic of the major issue that emerged...
  • kaworu_bloodpaw
  • Roadie
  • 112 Views
  • 2 replies
  • 0 likes
  • 112 Views
  • 2 replies
  • 0 likes

Some users dont see my new profile name and photo

Not all my friends see the changes in my profile name and photo. They keep seeing the old one and I’ve changed it 2 days ago

  • Casual Listener
  • Not all my friends see the changes in my profile name and photo. They keep seeing the old one and I’ve changed it 2 days ago
  • Martingr91
  • Casual Listener
  • 91 Views
  • 2 replies
  • 0 likes
  • 91 Views
  • 2 replies
  • 0 likes

Superuser Contribution Smudged Gift Card Code

I received a Spotify gift card for my birthday, when I tried to scratch off the silver cover on the code, part of the code got smudged away as well. I have tried my best to read it and I have put in several possible characters for the blank spot but ...

  • Visitor
  • I received a Spotify gift card for my birthday, when I tried to scratch off the silver cover on the code, part of the code got smudged away as well. I have tried my best to read it and I have pu...
  • 5o07w46l5u04rb2
  • Newbie
  • 122 Views
  • 2 replies
  • 0 likes
  • 122 Views
  • 2 replies
  • 0 likes

Superuser Contribution refresh recommend button not working at all

I am on the web version of spotify since I have no access to the app, and there is a very annoying issue. Under the spotify playlist, the song recommendation have the refresh button which does not work at all, even refreshing the whole website doesn'...

  • Visitor
  • I am on the web version of spotify since I have no access to the app, and there is a very annoying issue. Under the spotify playlist, the song recommendation have the refresh button which does not wo...
  • Joan
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Public Playlist Won't Share

There's three of us who all contribute to a shared playlist for work. This used to work just fine, but now myself and one other contributor have been prevented access. I get an error saying 'the playlist has been made private', but I've seen the sett...

  • Newbie
  • There's three of us who all contribute to a shared playlist for work. This used to work just fine, but now myself and one other contributor have been prevented access. I get an error saying 'the play...
  • Alex
  • Moderator
  • 92 Views
  • 1 replies
  • 1 likes
  • 92 Views
  • 1 replies
  • 1 likes

Superuser Contribution la musique saute 10 fois par morceau , c'est insupportable

quelque soit le mode d'écoute , sans que le portable soit utilisé à d'autre tache( ce qui serait d'ailleurs normal...!) la musique saute jusqu'à 10 fois par morceau... à quoi sert le premium??

  • Visitor
  • quelque soit le mode d'écoute , sans que le portable soit utilisé à d'autre tache( ce qui serait d'ailleurs normal...!) la musique saute jusqu'à 10 fois par morceau... à quoi sert le premium??
  • Lyubka
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I switch off 'improve playlist'.

I setup a playlist, but when I play it I hear random songs that I didn't choose.Spotify add tracks to improve playlist, but I don't want this feature, how can I switch it off?

  • Visitor
  • I setup a playlist, but when I play it I hear random songs that I didn't choose. Spotify add tracks to improve playlist, but I don't want this feature, how can I switch it off?
  • Yordan
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adult verification

PlanPremiumCountryThailand/KoreaDeviceI phoneOperating SystemIOS My Question or IssueHi, I'm paying by credit card in Korea, and I'm living in Thailand.Suddenly I need to get an adult verification, but it needs to verify by Korean phone number, but I...

  • Visitor
  • Plan Premium Country Thailand/Korea Device I phone Operating System IOS   My Question or Issue Hi, I'm paying by credit card in Korea, and I'm living in Thailand. Suddenly I need to g...
  • Joan
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • Music
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I get rid of a playlist from Shortcuts?

There's a playlist I have never listened to on the shortcut tab. It won't refresh and it won't update. The tab has stayed the same for weeks and won't change playlists. I've logged out and changed passwords with no luck. I have a Samsung if that mean...

  • Visitor
  • There's a playlist I have never listened to on the shortcut tab. It won't refresh and it won't update. The tab has stayed the same for weeks and won't change playlists. I've logged out and changed pa...
  • Alex
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa voice command wont play "liked" songs anymore

Plan: PremiumCountry: USA Device(echo dot) At first, Alexa had no problem playing my "liked" songs on spotify. This is the list spotify automatically makes and adds to when you "heart" a song. Starting today, it could no longer play my "liked" songs....

  • Regular
  • Plan: Premium Country: USA   Device (echo dot)   At first, Alexa had no problem playing my "liked" songs on spotify. This is the list spotify automatically makes and adds to when you ...
  • MihailY
  • Moderator
  • 2901 Views
  • 11 replies
  • 2 likes
  • Other
  • 2901 Views
  • 11 replies
  • 2 likes

Superuser Contribution on Release Radar Playlist - remove songs from any device

in my playlist of Release Radar it's possible to remove the song that i don't like it, but if i remove from my mac i find it on my iphone the song always active and i need to remove it againI ask to be able to remove songs from one device and see the...

  • Newbie
  • in my playlist of Release Radar it's possible to remove the song that i don't like it, but if i remove from my mac i find it on my iphone the song always active and i need to remove it again I ask t...
  • AlejaR
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes