Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
41658 Views
7 replies
2 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Spotify plays randomly on my echo and I have a Spoiamb 0.2.1 device showing up on my Spotify app recently. I have to unplug my echo so I can sleep at night.
Spotify plays randomly on my echo and I have a Spoiamb 0.2.1 device showing up on my Spotify app recently. I have to unplug my echo so I can sleep at night.
Gig Goer
434 Views
1 replies
0 likes
I've uninstalled and reinstalled the TouchTunes app on my android device and it will not sync with my updated Spotify songs and artists. Any help out here for that? The Spotify app on my android device does have the updates.
I've uninstalled and reinstalled the TouchTunes app on my android device and it will not sync with my updated Spotify songs and artists. Any help out here for that? The Spotify app on my and...
605 Views
0 replies
1 likes
See attached image. Due to the fact that the post caption isn't an url (for instance spotify.com), but rather just "Spotify", I am not able to boost this post to reach more people. Is this possible to change or is there a workaround?This is the error...
See attached image. Due to the fact that the post caption isn't an url (for instance spotify.com), but rather just "Spotify", I am not able to boost this post to reach more people. Is this possible t...
Casual Listener
17631 Views
23 replies
0 likes
I like to use the Spotify app to play to my Sonos speakers but find the volume control lacking. On my Windows 10 pc with version 1.0.56.451.gb2f539fc of the application if I select the Sonos group I wish to output to adjusting the volume is like tryi...
I like to use the Spotify app to play to my Sonos speakers but find the volume control lacking. On my Windows 10 pc with version 1.0.56.451.gb2f539fc of the application if I select the Sonos gro...
Newbie
836 Views
1 replies
3 likes
Just a big i have discovered - if you play your tracks to the M-CR611 via connect (eg using an iphone as your playlist and connecting on MCR611 as an amplifier this is great as an amplifier via connectas an airplay receivernow only airplay receiver l...
Just a big i have discovered - if you play your tracks to the M-CR611 via connect (eg using an iphone as your playlist and connecting on MCR611 as an amplifier this is great as an am...
614 Views
0 replies
0 likes
Just a big i have discovered - if you play your tracks to the M-CR611 via connect (eg using an iphone as your playlist and connecting on MCR611 as an amplifier this is great as an amplifier via connectas an airplay receivernow only airplay receiver l...
Just a big i have discovered - if you play your tracks to the M-CR611 via connect (eg using an iphone as your playlist and connecting on MCR611 as an amplifier this is great as an am...
1341 Views
0 replies
0 likes
Whenever I play this one playlist it plays one song and when the song ends it pauses and doesn’t go to the next song. When I click in pause it closes the playlist and I have to go back to the Spotify app and go to that playlist again... sometimes whe...
Whenever I play this one playlist it plays one song and when the song ends it pauses and doesn’t go to the next song. When I click in pause it closes the playlist and I have to go back to the S...
Community Legend
422 Views
1 replies
0 likes
Surely theres a way to link the spotify app on a phone to control the now tv spotify app? It stops playback on now tv if you play a song on your phone, so it recognises something. You can link the youtube app and cast from phone to tv!!! The tech is ...
Surely theres a way to link the spotify app on a phone to control the now tv spotify app? It stops playback on now tv if you play a song on your phone, so it recognises something. Y...
320 Views
0 replies
0 likes
Hello, I recently got the NowTV box and have spotify installed. I can't find my 'music' list anywhere only my playlists. When I try to load my starred playlist it says it is loading for a very long time. After 10 minutes of waiting I finally gave up....
Hello, I recently got the NowTV box and have spotify installed. I can't find my 'music' list anywhere only my playlists. When I try to load my starred playlist it says it is loading for a ...
Casual Listener
5586 Views
14 replies
0 likes
I have been using Spotify for years and I havent had any problems before, even on my Bose device. Until today. It has started skipping songs on my Bose device through Spotify connect. Without it, my account works fine. My sister's spotify connect is ...
I have been using Spotify for years and I havent had any problems before, even on my Bose device. Until today. It has started skipping songs on my Bose device through Spotify connect. Without it, my ...
571 Views
0 replies
0 likes
Scrobbling to last.fm has been an integral feature for me since I first started using Spotify. Why is scrobbling no longer supported in the web player in the newest update? I could understand if this was an opt-in for a new layout where the expectati...
Scrobbling to last.fm has been an integral feature for me since I first started using Spotify. Why is scrobbling no longer supported in the web player in the newest update? I could understand if this...
Roadie
1370 Views
4 replies
22 likes
Since some week i experience some trouble scrobbling from spotify web player (Chrome) to Last FM. Can someone help me understand why it does not work? I've tried to disconnect and reconnect my account multiple times. No results.
Since some week i experience some trouble scrobbling from spotify web player (Chrome) to Last FM. Can someone help me understand why it does not work? I've tried to disconnect and reconnect my a...
Roadie
21058 Views
49 replies
7 likes
It only shows Web link onTV , unable to access your content & play.Please help to resolve this issue.I'm magic TV user & Onkyo AV Amp user, Please verify your new Apps compatibility with magic TV& Onkyo userThanks
It only shows Web link onTV , unable to access your content & play. Please help to resolve this issue. I'm magic TV user & Onkyo AV Amp user, Please verify your new Apps compatibility with ...
489 Views
0 replies
0 likes
Amazon Echo has just been released to the UK today! - Whoop, and I bought 2! Now I already read ahead of time that you couldn't play a single Spotify track on 2 different devices at the same time which was a shame; but I had already accepted that (ho...
Amazon Echo has just been released to the UK today! - Whoop, and I bought 2! Now I already read ahead of time that you couldn't play a single Spotify track on 2 different devices at the...
Regular
40220 Views
16 replies
3 likes
Bruno Mars Tickets
Bruno Mars Tickets
761 Views
0 replies
0 likes
I can't seem to access my playlists anymore on the Roku app. And it's currently playing some random 90s pplaylist and I can't seem to get it to stop playing that random playlist because I can't see my other playlists. Any ideas?
I can't seem to access my playlists anymore on the Roku app. And it's currently playing some random 90s pplaylist and I can't seem to get it to stop playing that random playlist because I can't see m...
Casual Listener
11124 Views
10 replies
2 likes
I'm not sure if this is in the right category, apologies if it's out-of-place, It took me 10 minutes to find out how to write here, but anyway. Are there any other apps like spotify that have the following:• Iphone/Ipod access• Monthly Subscription, ...
I'm not sure if this is in the right category, apologies if it's out-of-place, It took me 10 minutes to find out how to write here, but anyway. Are there any other apps like spotify that have the fol...
Casual Listener
959 Views
1 replies
0 likes
Does anyone know if this device has Spotify on it or is it going to be added. If not is there any way to play Spotify music on it?
Does anyone know if this device has Spotify on it or is it going to be added. If not is there any way to play Spotify music on it?
Newbie
3746 Views
1 replies
1 likes
Does the email for Bruno Mars tickets come close before the concert ?
Does the email for Bruno Mars tickets come close before the concert ?
431 Views
0 replies
0 likes
My podcast is now on Spotify (yay!). The only downside is there is no landing page for people to follow us (like other podcasts...boo!). Our episodes show up, and people can listen to them individually, but that's about it. Any tips? When we select "...
My podcast is now on Spotify (yay!). The only downside is there is no landing page for people to follow us (like other podcasts...boo!). Our episodes show up, and people can listen to them indiv...
361 Views
0 replies
0 likes
