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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28160 Views

152 replies

14 likes

Other
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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23819 Views

9 replies

2 likes

Other
  • 23819 Views
  • 9 replies
  • 2 likes

College Ambassador Program

Hi there! Big fan of Spotify. Currently on the Student discount plan and I couldn't be happier. I have converted Apple Music subscribers to Spotify Student subscribers 5x plus. I've noticed you all don't have an ambassador program like other apps do ...

Newbie

Hi there!   Big fan of Spotify. Currently on the Student discount plan and I couldn't be happier. I have converted Apple Music subscribers to Spotify Student subscribers 5x plus. I've noticed ...

2150 Views

0 replies

0 likes

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  • 0 replies
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Amazon Echo playing new songs on Spotify.

Does anyone else have issues trying to tell Alexa to play songs that are new to Spotify? Does it take a certain time for them to register to her? Other than that it works pretty flawlessly! Any help would be greatly appreciated!!!

Newbie

Does anyone else have issues trying to tell Alexa to play songs that are new to Spotify? Does it take a certain time for them to register to her? Other than that it works pretty flawlessly! Any help ...

318 Views

0 replies

0 likes

Other
  • 318 Views
  • 0 replies
  • 0 likes

Cant choose sonos devices on spotify

When I play music off spotify and go to connect to my sonos devices, I click on my 'livingroom' device but it doesn't transfer over to livingroom and the same thing happens when I click on 'diningroom' device. The only device I can choose to play mus...

Casual Listener

When I play music off spotify and go to connect to my sonos devices, I click on my 'livingroom' device but it doesn't transfer over to livingroom and the same thing happens when I click on 'diningroo...

user-removed

Not applicable

705 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Play charts via Alexa

I would like to play the German Top 50 charts or the global Top 50 charts. If I tell Alexa she won't understand me. What is the command for Alexa so she plays charts via Spotify?

Newbie

I would like to play the German Top 50 charts or the global Top 50 charts. If I tell Alexa she won't understand me. What is the command for Alexa so she plays charts via Spotify?

786 Views

0 replies

0 likes

  • 786 Views
  • 0 replies
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Spotify web player not playing music

I've recently noticed that the spotify web player has been logging me out of my account and make me retype my password. I didn't think it was a concern as it loaded me back to where I was. However the main concern and issue is that today all of a sud...

Newbie

I've recently noticed that the spotify web player has been logging me out of my account and make me retype my password. I didn't think it was a concern as it loaded me back to where I was.  &nb...

lockan

Regular

1873 Views

8 replies

1 likes

  • 1873 Views
  • 8 replies
  • 1 likes

Solved!! Cannot login into amazon Firestick Spotify app (Facebook connected account)

Hi,i would like to use the Spotify App with the amazon Firestick. But there is no option to login with Facebook. Have anyone an idea how it works? I tried using my device username with my facebook password but it didnt work. And I cant set a password...

Newbie

Hi, i would like to use the Spotify App with the amazon Firestick. But there is no option to login with Facebook. Have anyone an idea how it works? I tried using my device username with my facebook ...

fionalai27

Casual Listener

14846 Views

5 replies

10 likes

Other
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  • 5 replies
  • 10 likes

Can't save albums

Hello, I'm having an issue trying to save new albums to my Spotify account. I click the "save" button under an album, and the button is shown as being pressed, but nothing happens. I've heard of there being a 10,000 song limit, but I'm having a hard ...

Newbie

Hello, I'm having an issue trying to save new albums to my Spotify account. I click the "save" button under an album, and the button is shown as being pressed, but nothing happens. I've heard of ther...

655 Views

0 replies

2 likes

Web Player
  • 655 Views
  • 0 replies
  • 2 likes

Solved!! Web Player won't play

I'm subscribed to premium but today the web player just stopped working. I've tried the things that I can do that are recommended here: different browsers, sign out everywhere and sign back in, make sure flash is working, etc. But nothing works. I'm ...

Music Fan

I'm subscribed to premium but today the web player just stopped working. I've tried the things that I can do that are recommended here: different browsers, sign out everywhere and sign back in, make ...

ecarl65

Music Fan

1523 Views

6 replies

0 likes

Web Player
Windows
  • 1523 Views
  • 6 replies
  • 0 likes

Spotify connect not connecting

I cant connect to my sonos system. I have always been able to. Now it's not working. Fix it please, the lack of general support and communication skills is frustrating.

Newbie

I cant connect to my sonos system. I have always been able to. Now it's not working. Fix it please, the lack of general support and communication skills is frustrating. 

srgvg

Casual Listener

575 Views

1 replies

1 likes

Connect
  • 575 Views
  • 1 replies
  • 1 likes

Problems controling Sonos via Spotify-app / spotify-Linux (spotify connect)

Good morning,I run into mystique trouble when connecting Sonos and Spotify. And I'm absolutle unsure where the root cause is.The Sonos system contains several Play:1 and Play:3 and a Connect. It runs rockstable for years. One week ago we started with...

Newbie

Good morning, I run into mystique trouble when connecting Sonos and Spotify. And I'm absolutle unsure where the root cause is. The Sonos system contains several Play:1 and Play:3 and a Connect. It ...

srgvg

Casual Listener

824 Views

5 replies

1 likes

  • 824 Views
  • 5 replies
  • 1 likes

Profanity Filter

Just signed up and never have used Spotify before. Got an Invoke and figured I'd try it out. Now my young daughter is asking to play songs and the un-edited version plays, or an alternate song by the artist plays - full of profanity. I'd like to have...

Newbie

Just signed up and never have used Spotify before.  Got an Invoke and figured I'd try it out.  Now my young daughter is asking to play songs and the un-edited version plays, or an alternate...

625 Views

0 replies

5 likes

  • 625 Views
  • 0 replies
  • 5 likes

Windows phone issues

My Windows phone won't pair w/ my computer, & it's not accessing all of my account settings (like most playlists, saved songs, &c). Suggestions are welcome & appreciated.

Newbie

My Windows phone won't pair w/ my computer, & it's not accessing all of my account settings (like most playlists, saved songs, &c).   Suggestions are welcome & appreciated.

329 Views

0 replies

0 likes

Other
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  • 0 replies
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How cast music to ChromeCast using web player

How can I start casting music to ChromeCast Audio when I'm using play.spotify.com ? Casting is working well form my phone or from PC application, but I don't see this option in the web player. Thank you.

Newbie

How can I start casting music to ChromeCast Audio when I'm using play.spotify.com ? Casting is working well form my phone or from PC application, but I don't see this option in the web play...

ssc-hrep3

Newbie

8163 Views

3 replies

0 likes

Web Player
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  • 3 replies
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Solved!! Lyrics on web player

Is there anyway to get an app or programm such as Musixmatch to play on the web player?

Community Legend

Is there anyway to get an app or programm such as Musixmatch to play on the web player?

creepyjosie

Newbie

77631 Views

6 replies

9 likes

  • 77631 Views
  • 6 replies
  • 9 likes

Amazon Echo Christmas Music Black Hole

My echo dot (connected to Spotify as my primary music provider) will not acknowledge the existence of certain Christmas albums/music. For instance, I can say “Play Christmas music by Sufjan Stevens” and it will say “I can’t find any Christmas songs b...

Newbie

My echo dot (connected to Spotify as my primary music provider) will not acknowledge the existence of certain Christmas albums/music.   For instance, I can say “Play Christmas music by Sufjan ...

511 Views

0 replies

0 likes

  • 511 Views
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Playstation Network

Having trouble unlinking mycurrent spotify account from my old plystation network account and changing its linked status to my new playstation network account. I checked on PSN forums and it said to find the live chat help in spotify but I cannotfind...

Newbie

Having trouble unlinking mycurrent spotify account from my old plystation network account and changing its linked status to my new playstation network account. I checked on PSN forums and it said to ...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

How Are Spotify's Traditional Public Performance Royalties Calculated?

I can't seem to find an answer to this. I've searched nearly all of Google, contacted collection agencies, and even contacted Spotify support, and no one has a good answer. How in the world does Spotify calculate their traditional public performance ...

Casual Listener

I can't seem to find an answer to this. I've searched nearly all of Google, contacted collection agencies, and even contacted Spotify support, and no one has a good answer.   How in ...

599 Views

0 replies

1 likes

Other
  • 599 Views
  • 0 replies
  • 1 likes

Solved!! Nothing play at all

Everything on the Web Player works nomally for me except that nothing actually plays. The buttons respond visually, but aside from that, nothing works. There are no error messages. I have used Chrome and Firefox, cleared every form of data from the b...

Visitor

Everything on the Web Player works nomally for me except that nothing actually plays. The buttons respond visually, but aside from that, nothing works. There are no error messages.   I have us...

user-removed

Not applicable

2526 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes