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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3733 Views
  • 28 replies
  • 6 likes
  • Other
  • 3733 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18261 Views
  • 8 replies
  • 2 likes
  • Other
  • 18261 Views
  • 8 replies
  • 2 likes

web player language

Whenever i go to my web player on my chromebook, its in french. i have tried clearing everything but it still wont go back to english. and i cant find the language settings on the web player.

  • Newbie
  • Whenever i go to my web player on my chromebook, its in french. i have tried clearing everything but it still wont go back to english. and i cant find the language settings on the web player. 
  • 267 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 267 Views
  • 0 replies
  • 1 likes

Webplayer not working!

Hi, I try to use spotify webplayer at work and it has become impossible. There is no error message of any kind, but I tried every play button in the player and it won't work. It's been couple of weeks now, that I have this problem. Before, everything...

  • Newbie
  • Hi,  I try to use spotify webplayer at work and it has become impossible. There is no error message of any kind, but I tried every play button in the player and it won't work.  It's been ...
  • snowpupgirl
  • Regular
  • 420 Views
  • 1 replies
  • 1 likes
  • 420 Views
  • 1 replies
  • 1 likes

Web Player not letting me log in

So I can log in when I am using the app on my phone but for some reason the web player won't even load. When I open it again and it reloads it asks me to sign in but when I click Sign in to Spotify it does not give me the option to log in at all, it ...

  • Newbie
  • So I can log in when I am using the app on my phone but for some reason the web player won't even load. When I open it again and it reloads it asks me to sign in but when I click Sign in to Spotify i...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Solved!! My Spotify in sonos app doesn't recognize my premium membership.. Please help!

Hello,I am having a problem listening to spotify on my Sonos system, I am having premium account and I can listen to Spotify from my iphone. But with Sonos system the Spotify app keep telling me that I have to update to premium account?I don't unders...

  • Regular
  • Hello, I am having a problem listening to spotify on my Sonos system, I am having premium account and I can listen to Spotify from my iphone. But with Sonos system the Spotify app keep telling me th...
  • manatee2000
  • Casual Listener
  • 21039 Views
  • 33 replies
  • 0 likes
  • 21039 Views
  • 33 replies
  • 0 likes

Roku Premiere+ won't load playlists

I've had this Roku Premiere+ for about 3 months now- never had an issue with the Spotify app until yesterday. It wouldn't open at first so I restarted my Roku- that allowed the app to open, but then it got stuck on a black 'loading' box when I tried ...

  • Newbie
  • I've had this Roku Premiere+ for about 3 months now- never had an issue with the Spotify app until yesterday. It wouldn't open at first so I restarted my Roku- that allowed the app to open, but then ...
  • Bill58
  • Newbie
  • 7254 Views
  • 31 replies
  • 14 likes
  • Other
  • 7254 Views
  • 31 replies
  • 14 likes

Solved!! Spotify web player shuffle plays from a select set of saved songs

Spotify web player shuffle seems to only play songs that have been 'loaded' by scrolling through the saved songs list. For example, it seems around 50 songs are loaded at one time in my 1000+ saved songs list. When I open spotify web player, the shuf...

  • Newbie
  • Spotify web player shuffle seems to only play songs that have been 'loaded' by scrolling through the saved songs list. For example, it seems around 50 songs are loaded at one time in my 1000+ saved s...
  • marcelyuzo
  • Casual Listener
  • 7116 Views
  • 5 replies
  • 4 likes
  • 7116 Views
  • 5 replies
  • 4 likes

Superuser Contribution Email from spotify

Hey there I just recently received a really great event offer from someone name Matthew Santiago who was using a Spotify email address. I am genuinely interested in going because it's to see Ke$ha. How ever because it is a big name I just wanted to c...

  • Newbie
  • Hey there I just recently received a really great event offer from someone name Matthew Santiago who was using a Spotify email address. I am genuinely interested in going because it's to see Ke$ha. H...
  • Leo
  • Spotify
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

How to access Top Charts by country in new Web Player?

Previously, on the old player, there 3 charts displayed and a more button that too you to the full list of charts. I was wondering if there was anyway to access something similar in the new web player.

  • Newbie
  • Previously, on the old player, there 3 charts displayed and a more button that too you to the full list of charts. I was wondering if there was anyway to access something similar in the new web playe...
  • 662 Views
  • 0 replies
  • 0 likes
  • 662 Views
  • 0 replies
  • 0 likes

Solved!! Couldn't Stop the Web Helper So I Uninstalled the App

Like the Subject says, it's not possible to permanently prevent the Web Helper from starting with Windows, and after literally years of requests from users, it's very clear that Spotify doesn't care. So I simply uninstalled the Spotify application fo...

  • Music Fan
  • Like the Subject says, it's not possible to permanently prevent the Web Helper from starting with Windows, and after literally years of requests from users, it's very clear that Spotify doesn't care....
  • Daddify
  • Music Fan
  • 1145 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 1145 Views
  • 4 replies
  • 0 likes

Adverts between each song

Hello, at the end of each song in a playlist an advertisement will be played.Is this a normal behaviour? I started having this problem today...26 July 2017 Maybe a cookie problem? I'm using the Web Player in Chrome!Anyway I tried to delete all data, ...

  • Casual Listener
  • Hello,    at the end of each song in a playlist an advertisement will be played. Is this a normal behaviour?  I started having this problem today...26 July 2017   Maybe a co...
  • frankcadillac
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 393 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Web player] Oups ! Une erreur s'est produite. Recharger

Bonjour, Je commence à en avoir vraiment marre de ce problème. Message d'erreur : "Oups ! Une erreur s'est produite. Recharger" Impossible de lire des pistes depuis le web player : problème de contenus DRM ??? ils sont bien autorisés sur mon browser ...

  • Visitor
  • Bonjour,   Je commence à en avoir vraiment marre de ce problème.   Message d'erreur :  "Oups ! Une erreur s'est produite. Recharger"   Impossible de lire des pistes depuis ...
  • Mononeuron
  • Newbie
  • 7238 Views
  • 3 replies
  • 2 likes
  • Web Player
  • 7238 Views
  • 3 replies
  • 2 likes

Queue

Why doesn't it add all my music to the queue it only adds like half of my music

  • Newbie
  • Why doesn't it add all my music to the queue it only adds like half of my music
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Web player bug > My Songs, removing a song doesn't update reference numbers

HelloWhen I listen to My Songs: '/collection/songs'And I have the collection on shuffleThen I remove song number 10The song is removed but the remaining song reference numbers don't update. So it says it's playing a song (#66), but actually it's play...

  • Newbie
  • Hello When I listen to My Songs: '/collection/songs' And I have the collection on shuffle Then I remove song number 10 The song is removed but the remaining song reference numbers don't...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Language different from default?

Just recently when I opened the Spotify web player and logged in (I use a Chromebook so the desktop app isn't an option), the language was set as Spanish. Although my Chrome settings are set to be for English (and only English), and the apps on my Wi...

  • Casual Listener
  • Just recently when I opened the Spotify web player and logged in (I use a Chromebook so the desktop app isn't an option), the language was set as Spanish. Although my Chrome settings are set to be fo...
  • MauriceMV
  • Spotify Star
  • 357 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 357 Views
  • 3 replies
  • 0 likes

Is Spotlistr safe?

Hello! Yesterday I started using Spotify Premium and added my debit card as a payment method. A few minutes later I used Spotlistr, but I want to know - is it safe to use this tool? Can't it get my debit card data? And how about some other third part...

  • Visitor
  • Hello!   Yesterday I started using Spotify Premium and added my debit card as a payment method. A few minutes later I used Spotlistr, but I want to know - is it safe to use this tool? Can...
  • Maxim
  • Spotify Star
  • 939 Views
  • 1 replies
  • 0 likes
  • 939 Views
  • 1 replies
  • 0 likes

Your music in web-player

When removing items from "your songs" in the Spotify Web player, the player in the bottom changes song but the music continues. This means, that one song is playing, but another is shown in the bottom. This is a bug that should be fairly easy to fix.

  • Regular
  • When removing items from "your songs" in the Spotify Web player, the player in the bottom changes song but the music continues. This means, that one song is playing, but another is shown in the botto...
  • kdravn
  • Regular
  • 279 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 279 Views
  • 1 replies
  • 0 likes

Spotify Connect only lists certain available devices

Hi, Using latest version of Spotify App on Android phone (Note 4). Initially the app wouldn't list any available devices despite reinstalling the app and resetting my router. I then opened the Spotify app on my Desktop and mysterioulsy the Desktop & ...

  • Newbie
  • Hi,    Using latest version of Spotify App on Android phone (Note 4). Initially the app wouldn't list any available devices despite reinstalling the app and resetting my router. I then op...
  • Hubo
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Why can't Spotify work with WiFi Powerline during use?

Greetings, I'd connected & installed a Netgear WiFi Powerline to my WiFi Router to avoid outside signal interference from getting intomy WiFi signal. As soon as connected & installed the Netgear WiFi Powerline to my WiFi Router, I'd grabbed my smartp...

  • Music Fan
  • Greetings,   I'd connected & installed a Netgear WiFi Powerline to my WiFi Router to avoid outside signal interference from getting into my WiFi signal. As soon as connected & install...
  • SpotifyClient
  • Music Fan
  • 855 Views
  • 2 replies
  • 0 likes
  • Other
  • 855 Views
  • 2 replies
  • 0 likes

Spotify premium scam?

It seems like a scam is flowing around on Facebook from the swedish Spotify page "Spotify Sverige" which claims you can get six months of Spotify Premium for 19 kr https://zaund.prizeclaimer.com/se/?o=148&r=n2w6719514s9r2&a=17&sa=4116 Can you investi...

  • Community Legend
  • It seems like a scam is flowing around on Facebook from the swedish Spotify page "Spotify Sverige" which claims you can get six months of Spotify Premium for 19 kr   https://zaund.prizeclaimer...
  • kenwolden
  • Newbie
  • 6805 Views
  • 10 replies
  • 0 likes
  • Other
  • 6805 Views
  • 10 replies
  • 0 likes