Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
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waste my time 2k18
REDACTED - delete this
When using voice commands to start playing music on spotify the google home mini always starts playing music off my phone, even when its other people talking who have their phones hooked up to the google home. I am able to connect to the speaker thro...
Newbie
When using voice commands to start playing music on spotify the google home mini always starts playing music off my phone, even when its other people talking who have their phones hooked up to the go...
545 Views
0 replies
0 likes
Good evening,i noticed since several days that spotify no longer assures the relay of my plays with Facebook. These ones don't appear anymore in my thread of news, in spite of the alreader correctly adjusted setting, on what i saw in some tutorials.H...
Casual Listener
Good evening, i noticed since several days that spotify no longer assures the relay of my plays with Facebook. These ones don't appear anymore in my thread of news, in spite of the alreader correc...
EvannH
Casual Listener
3283 Views
4 replies
0 likes
I was listening to the happy chill playlist and Olivia O' Briens Empty played. This is not a happy chill song. She frequently comments about how she's "empty inside" and how she "doesn't want to live, but is too scared to die." My hopes for a happy c...
Newbie
I was listening to the happy chill playlist and Olivia O' Briens Empty played. This is not a happy chill song. She frequently comments about how she's "empty inside" and how she "doe...
495 Views
0 replies
0 likes
When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load the last page it doesn't load the web player instead ...
Newbie
When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load th...
1482 Views
0 replies
0 likes
Hi there My Setup: - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan)- Heos AVR - Wired network connection- 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band- 2x Android Smartphone - Both logged in with different Spotify premiums accounts (member...
Newbie
Hi there My Setup: - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan) - Heos AVR - Wired network connection - 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band - 2x Android S...
1162 Views
0 replies
0 likes
I'm using a Microsoft Lumia 640 LTE with Windows Phone 10.The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or it doesn't do anything at all.Also, navigating the men...
Newbie
I'm using a Microsoft Lumia 640 LTE with Windows Phone 10. The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or i...
Bloginn
Casual Listener
8504 Views
14 replies
3 likes
Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable. I checked everything. Version. Wifi channels.... router... no issue with youtube ...
Newbie
Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable. I checked everything....
605 Views
0 replies
0 likes
Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is there a way to change this? Thanks!
Newbie
Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is ther...
3581 Views
0 replies
20 likes
Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!
Newbie
Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!
melachupa2018
Newbie
880 Views
2 replies
0 likes
Hi, I'm having some trouble with the Spotify app on PS4. I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option. However when I open the app on PlayStation I'm told that there is an "error connecting ...
Newbie
Hi, I'm having some trouble with the Spotify app on PS4. I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option. ...
marikelowa
Casual Listener
921 Views
1 replies
1 likes
The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and Apple music but not Spotify.Are there plans to fix this iss...
Visitor
The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and App...
624 Views
0 replies
0 likes
My Spotify is connected to this Roberts iStream sound system, but I don´t have it and I don´t know anyone who has it. How can I find how it was connected and how can I delete it? Thanks!
Newbie
My Spotify is connected to this Roberts iStream sound system, but I don´t have it and I don´t know anyone who has it. How can I find how it was connected and how can I delete it? Thanks!
Rosie_fieldhous
Newbie
1358 Views
2 replies
0 likes
Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?
Newbie
Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?
758 Views
0 replies
0 likes
So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've noticed about a week or two ago, it stopped doing this. ...
Casual Listener
So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've notic...
sidboswell
Casual Listener
143471 Views
594 replies
8 likes
The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device. It was okay up until just before Christmas but now it won't connect. The mobile app is fine though but doesn't offer the full ran...
Newbie
The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device. It was okay up until just before Christmas but now it won't connect. ...
1002 Views
0 replies
0 likes
Update from Spotify staff: "Hey everyone! As this idea is quite vague and it's difficult to say when it has been officially implemented, we're moving it to the Help boards. From there we will continue to pass this feedback to the Radio teams--who are...
Newbie
Update from Spotify staff: "Hey everyone! As this idea is quite vague and it's difficult to say when it has been officially implemented, we're moving it to the Help boards. From there we w...
r3lau
Newbie
18757 Views
62 replies
141 likes
2 of my family members have inputed the EXACT same address as Me, the master account for the Family Plan, but it says they do not have the same address and does not allow them to be included in the Family Plan. I have already tried tetsing by making ...
Newbie
2 of my family members have inputed the EXACT same address as Me, the master account for the Family Plan, but it says they do not have the same address and does not allow them to be included in the F...
vitornash
Newbie
824 Views
1 replies
0 likes
My Spotify is stuck on a song. It doesn't play. It's at 0:00 seconds. Clicking on previous song, next song or going to other albums does not help. It keeps showing this song being selected. When clicking to play another album, that album actually doe...
Casual Listener
My Spotify is stuck on a song. It doesn't play. It's at 0:00 seconds. Clicking on previous song, next song or going to other albums does not help. It keeps showing this song being selected. When clic...
nothankyou41
Casual Listener
2124 Views
2 replies
2 likes