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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35632 Views

94 replies

26 likes

  • 35632 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2797903 Views

39 replies

153 likes

Other
  • 2797903 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

Nanonix

Regular

213939 Views

216 replies

126 likes

  • 213939 Views
  • 216 replies
  • 126 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72609 Views

303 replies

26 likes

Other
  • 72609 Views
  • 303 replies
  • 26 likes

Google Home Mini & Spotify

When using voice commands to start playing music on spotify the google home mini always starts playing music off my phone, even when its other people talking who have their phones hooked up to the google home. I am able to connect to the speaker thro...

Newbie

When using voice commands to start playing music on spotify the google home mini always starts playing music off my phone, even when its other people talking who have their phones hooked up to the go...

545 Views

0 replies

0 likes

Connect
  • 545 Views
  • 0 replies
  • 0 likes

Spotify no longer shares my activity on Facebook

Good evening,i noticed since several days that spotify no longer assures the relay of my plays with Facebook. These ones don't appear anymore in my thread of news, in spite of the alreader correctly adjusted setting, on what i saw in some tutorials.H...

Casual Listener

Good evening, i noticed since several days that spotify no longer assures the relay of my plays with Facebook. These ones don't appear anymore in my thread of news, in spite of the alreader correc...

EvannH

Casual Listener

3283 Views

4 replies

0 likes

  • 3283 Views
  • 4 replies
  • 0 likes

Happy Chill Playlist is Not Happy

I was listening to the happy chill playlist and Olivia O' Briens Empty played. This is not a happy chill song. She frequently comments about how she's "empty inside" and how she "doesn't want to live, but is too scared to die." My hopes for a happy c...

Newbie

I was listening to the happy chill playlist and Olivia O' Briens Empty played.  This is not a happy chill song.  She frequently comments about how she's "empty inside" and how she "doe...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Web player on mobile

When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load the last page it doesn't load the web player instead ...

Newbie

When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load th...

1482 Views

0 replies

0 likes

  • 1482 Views
  • 0 replies
  • 0 likes

Heos wireless speakers on multiple spotify accounts

Hi there My Setup: - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan)- Heos AVR - Wired network connection- 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band- 2x Android Smartphone - Both logged in with different Spotify premiums accounts (member...

Newbie

Hi there   My Setup:   - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan) - Heos AVR - Wired network connection - 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band - 2x Android S...

1162 Views

0 replies

0 likes

Denon
  • 1162 Views
  • 0 replies
  • 0 likes

Spotify App Not Working on Windows Phone 10

I'm using a Microsoft Lumia 640 LTE with Windows Phone 10.The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or it doesn't do anything at all.Also, navigating the men...

Newbie

I'm using a Microsoft Lumia 640 LTE with Windows Phone 10. The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or i...

Bloginn

Casual Listener

8504 Views

14 replies

3 likes

Other
  • 8504 Views
  • 14 replies
  • 3 likes

Google home & chromecast gaps while streaming

Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable. I checked everything. Version. Wifi channels.... router... no issue with youtube ...

Newbie

Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable.   I checked everything....

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes

Changing my song's preview?

Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is there a way to change this? Thanks!

Newbie

Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is ther...

3581 Views

0 replies

20 likes

  • 3581 Views
  • 0 replies
  • 20 likes

Cannot login to PS4

Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!

Newbie

Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!

melachupa2018

Newbie

880 Views

2 replies

0 likes

Other
  • 880 Views
  • 2 replies
  • 0 likes

PS4 App

Hi, I'm having some trouble with the Spotify app on PS4. I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option. However when I open the app on PlayStation I'm told that there is an "error connecting ...

Newbie

Hi,   I'm having some trouble with the Spotify app on PS4.    I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option.  ...

marikelowa

Casual Listener

921 Views

1 replies

1 likes

PlayStation
  • 921 Views
  • 1 replies
  • 1 likes

Spotify doesn't work on Sonos in the UAE

The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and Apple music but not Spotify.Are there plans to fix this iss...

Visitor

The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and App...

624 Views

0 replies

0 likes

  • 624 Views
  • 0 replies
  • 0 likes

Superuser Contribution There is a device connected (Roberts iStream 2) to my Spotify that doesn´t exist.

My Spotify is connected to this Roberts iStream sound system, but I don´t have it and I don´t know anyone who has it. How can I find how it was connected and how can I delete it? Thanks!

Newbie

My Spotify is connected to this Roberts iStream sound system, but I don´t have it and I don´t know anyone who has it. How can I find how it was connected and how can I delete it?   Thanks!

Rosie_fieldhous

Newbie

1358 Views

2 replies

0 likes

Connect
  • 1358 Views
  • 2 replies
  • 0 likes

2017 wrapped

Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?

Newbie

Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?

758 Views

0 replies

0 likes

  • 758 Views
  • 0 replies
  • 0 likes

Solved!! Won't Post to Facebook?

So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've noticed about a week or two ago, it stopped doing this. ...

Casual Listener

So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've notic...

sidboswell

Casual Listener

143471 Views

594 replies

8 likes

  • 143471 Views
  • 594 replies
  • 8 likes

Spotify on Windows app won't connect to Sonos Speaker

The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device. It was okay up until just before Christmas but now it won't connect. The mobile app is fine though but doesn't offer the full ran...

Newbie

The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device.   It was okay up until just before Christmas but now it won't connect. ...

1002 Views

0 replies

0 likes

  • 1002 Views
  • 0 replies
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More relevant radio

Update from Spotify staff: "Hey everyone! As this idea is quite vague and it's difficult to say when it has been officially implemented, we're moving it to the Help boards. From there we will continue to pass this feedback to the Radio teams--who are...

Newbie

Update from Spotify staff:   "Hey everyone! As this idea is quite vague and it's difficult to say when it has been officially implemented, we're moving it to the Help boards. From there we w...

r3lau

Newbie

18757 Views

62 replies

141 likes

Other
  • 18757 Views
  • 62 replies
  • 141 likes

Family members with the same address not being able to join Family Plan

2 of my family members have inputed the EXACT same address as Me, the master account for the Family Plan, but it says they do not have the same address and does not allow them to be included in the Family Plan. I have already tried tetsing by making ...

Newbie

2 of my family members have inputed the EXACT same address as Me, the master account for the Family Plan, but it says they do not have the same address and does not allow them to be included in the F...

vitornash

Newbie

824 Views

1 replies

0 likes

Other
  • 824 Views
  • 1 replies
  • 0 likes

Solved!! Spotify web player is stuck, across browsers and across devices

My Spotify is stuck on a song. It doesn't play. It's at 0:00 seconds. Clicking on previous song, next song or going to other albums does not help. It keeps showing this song being selected. When clicking to play another album, that album actually doe...

Casual Listener

My Spotify is stuck on a song. It doesn't play. It's at 0:00 seconds. Clicking on previous song, next song or going to other albums does not help. It keeps showing this song being selected. When clic...

nothankyou41

Casual Listener

2124 Views

2 replies

2 likes

  • 2124 Views
  • 2 replies
  • 2 likes