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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Amatharis
  • Newbie
  • 7960 Views
  • 56 replies
  • 7 likes
  • Other
  • 7960 Views
  • 56 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19333 Views
  • 9 replies
  • 2 likes
  • Other
  • 19333 Views
  • 9 replies
  • 2 likes

Superuser Contribution Unable to access albums on Sonos

Keep getting the following message when trying to access Albums on Sonos Attempt to connect to Spotify timed outThis happens on 2 iPhones and ipad

  • Visitor
  • Keep getting the following message when trying to access Albums on Sonos Attempt to connect to Spotify timed out This happens on 2 iPhones and ipad
  • ToddGSC
  • Casual Listener
  • 979 Views
  • 6 replies
  • 2 likes
  • 979 Views
  • 6 replies
  • 2 likes

Superuser Contribution Jam is having a problem in playing music on different device

When i connect on jam with my friends im not able to play the music in my device, it only allow the music to be played the jam owners device Note* all users are premium users

  • Newbie
  • When i connect on jam with my friends im not able to play the music in my device, it only allow the music to be played the jam owners device Note* all users are premium users
  • Maria
  • Moderator
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps going in and out on all Alexa devices.

No matter what we do, restart the router, restart the device, login and logout, it stops playing music about every 20 seconds into the song, and sometimes it pauses for as long as 20 minutes and then restarts and sometimes it pauses for as long as on...

  • Visitor
  • No matter what we do, restart the router, restart the device, login and logout, it stops playing music about every 20 seconds into the song, and sometimes it pauses for as long as 20 minutes and then...
  • OscarDC
  • Moderator
  • 382 Views
  • 3 replies
  • 0 likes
  • 382 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artist names showing in Japanese

Hi, I'm from Europe, and my account is also European (share a family account with my parents and some cousins), but I moved to Japan a couple of months ago for work for a while. Spotify worked marvellously for months, until suddenly, since yesterday,...

  • Newbie
  • Hi,   I'm from Europe, and my account is also European (share a family account with my parents and some cousins), but I moved to Japan a couple of months ago for work for a while. Spotify...
  • DJKIKOKAT
  • Newbie
  • 8419 Views
  • 10 replies
  • 26 likes
  • Web Player
    Windows
  • 8419 Views
  • 10 replies
  • 26 likes

Superuser Contribution Playlist’s Title, Cover Art, and Description keep getting removed

Hi, The thread below is closed but I am having the same issue everyone else there was having:https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Playlist-s-Title-Cover-Art-and-Description-keep-getting-removed/m-p/5332915#M85253Get me in touc...

  • Casual Listener
  • Hi,   The thread below is closed but I am having the same issue everyone else there was having: https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Playlist-s-Title-Cover-Art-and-Des...
  • yaktam
  • Roadie
  • 3572 Views
  • 31 replies
  • 2 likes
  • Other
  • 3572 Views
  • 31 replies
  • 2 likes

Superuser Contribution What's happening with Alexa integration?

For the past few months I have been experiencing issues with Alexa integration that are making the overall Spotify experience quite frustrating. It used to work very well, but now it is a messa. Amazon seems not to be willing or able to do anything, ...

  • Music Fan
  • For the past few months I have been experiencing issues with Alexa integration that are making the overall Spotify experience quite frustrating. It used to work very well, but now it is a messa. Amaz...
  • benpowellguitar
  • Regular
  • 599 Views
  • 3 replies
  • 1 likes
  • music
  • 599 Views
  • 3 replies
  • 1 likes

Spotify on LG WebOS TV not working correctly with bluetooth keyboard

PlanPremium CountryUSA DeviceLG 55SK8000PUA smart TV Operating SystemWebOS My Question or IssueUsing the TV remote to type (such as in the Spotify search box) is slow and tedious. I would like to use a keyboard. I have a bluetooth keyboard that works...

  • Newbie
  • Plan Premium   Country USA   Device LG 55SK8000PUA smart TV   Operating System WebOS   My Question or Issue Using the TV remote to type (such as in the Spotify s...
  • 166 Views
  • 0 replies
  • 0 likes
  • Logitech
    TV
  • 166 Views
  • 0 replies
  • 0 likes

How to stop spotify from tailoring content I don't want?

PlanStudentCountryUSADeviceI'd like to know how to do this on Anroid app, web player, and windows appMy Question or IssueWhile studying/working, which is often, I usually play lo-fi music which is just slow repetitive beats with minimal lyrics. I ONL...

  • Newbie
  • Plan Student Country USA Device I'd like to know how to do this on Anroid app, web player, and windows app My Question or Issue While studying/working, which is often, I usually play lo-fi mus...
  • JoshuaFarmer
  • Visitor
  • 302 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 302 Views
  • 2 replies
  • 0 likes

Superuser Contribution When I search a song, Spotify only plays that song over and over

This problem only appears on my android phone, on my PC it works just fineWhen I search a song, Spotify only plays that song over and over and doesn't play similar songs anymoreI'm having this issue for almost two weeks now, I tried reinstalling the ...

  • Visitor
  • This problem only appears on my android phone, on my PC it works just fine When I search a song, Spotify only plays that song over and over and doesn't play similar songs anymore I'm having this is...
  • MihailY
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jeg har blitt hacket på min konto så dere får ikke trekt betaling. Venter

HeiJeg har blitt hacket på min betalings konto. Venter på nytt kort. Legger til nytt når jeg mottar det fra banken. Håper dere har forståelse for det?

  • Visitor
  • Hei Jeg har blitt hacket på min betalings konto. Venter på nytt kort. Legger til nytt når jeg mottar det fra banken. Håper dere har forståelse for det?
  • Yordan
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have non-real time lyrics been disabled?

(Web-player - Chrome - Windows 10) A couple of days ago I was able to click/double-click on a song and have a smaller font size, non-real time version of the lyrics display - has this feature been removed? It now only seems to open the artist/album i...

  • Newbie
  • (Web-player - Chrome - Windows 10) A couple of days ago I was able to click/double-click on a song and have a smaller font size, non-real time version of the lyrics display - has this feature bee...
  • Maria
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please can you add a help category for Spotify Web?

In the Help Wizard form I'm typing into right now, the Category dropdown offers categories for the desktop and mobile apps, but there is no category for the Spotify Web app (i.e. https://open.spotify.com). Please can you add this category so that tho...

  • Roadie
  • In the Help Wizard form I'm typing into right now, the Category dropdown offers categories for the desktop and mobile apps, but there is no category for the Spotify Web app (i.e. https://open.spotify...
  • aspiers
  • Roadie
  • 131 Views
  • 2 replies
  • 0 likes
  • 131 Views
  • 2 replies
  • 0 likes

Why is only classical music playing in autoplay?

Whenever I finish listening to one of my playlists, Spotify immediately starts playing instrumentals/classical music. When I go to the queue, every single song is an instrumental/classical song, and no matter what I do it only plays that type of musi...

  • Casual Listener
  • Whenever I finish listening to one of my playlists, Spotify immediately starts playing instrumentals/classical music. When I go to the queue, every single song is an instrumental/classical song, and ...
  • RuefulIy
  • Casual Listener
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Artist profile not showing up when you type name

- I'm working with an upcoming artist right now and his profile does not show up for people when you type it in the search bar.- He is currently at 3k monthly listeners. I know this will not be an issue as that # goes up but how do I get his name to ...

  • Roadie
  • - I'm working with an upcoming artist right now and his profile does not show up for people when you type it in the search bar. - He is currently at 3k monthly listeners. I know this will not be an ...
  • 165 Views
  • 0 replies
  • 0 likes
  • Other
  • 165 Views
  • 0 replies
  • 0 likes

Superuser Contribution App incorrectly said I listened to audiobook cahpters

The other day I was listening to an audiobook via a bluetooth device, and when I disconnected the bluetooth device and turned off the bluetooth on my phone the playing should have stopped like it always had in the past. Instead I wake up to find that...

  • Visitor
  • The other day I was listening to an audiobook via a bluetooth device, and when I disconnected the bluetooth device and turned off the bluetooth on my phone the playing should have stopped like it alw...
  • Eni
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Is spotify kids available in Poland?

I have seen that there is Spotify Kids app, but for some reason, I cannot see it in my App Store? How do I install one?

  • Visitor
  • I have seen that there is Spotify Kids app, but for some reason, I cannot see it in my App Store? How do I install one?
  • Bittencourt
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i know the username of someone in a playlist's link?

someone sent me a link to a playlist but i can't find their username in it how can i find it? the playlist is deleted now

  • Visitor
  • someone sent me a link to a playlist but i can't find their username in it how can i find it? the playlist is deleted now
  • Yordan
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes