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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrstout82
  • Regular
  • 8987 Views
  • 65 replies
  • 8 likes
  • Other
  • 8987 Views
  • 65 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19692 Views
  • 9 replies
  • 2 likes
  • Other
  • 19692 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution MP3 files deleted from phone storage

PlanPremiumCountryNetherlandsDeviceFairphone 4Operating SystemAndroid 13 My Question or IssueI have a couple of mp3 files saved in the Music folder on the local storage of my phone. But every now and then those are gone and the folder is empty. To be...

  • Regular
  • Plan Premium Country Netherlands Device Fairphone 4 Operating System Android 13   My Question or Issue I have a couple of mp3 files saved in the Music folder on the local storage of my...
  • Helmi_rat
  • Regular
  • 402 Views
  • 2 replies
  • 0 likes
  • music
  • 402 Views
  • 2 replies
  • 0 likes

Cookie Consent for UK Users Not Compliant with ICO Regulations

While the cookie banner on the website contains a link allowing immediate consent to cookies, it does not give similar means to refuse the storage of these cookies as easily or in one click. Users must navigate to the Cookie Policy page, scroll down ...

  • Newbie
  • While the cookie banner on the website contains a link allowing immediate consent to cookies, it does not give similar means to refuse the storage of these cookies as easily or in one click. Users mu...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

When I use Sort Your Music it says "Trouble getting the user profile"

When I use the Sort Your Music service on Playlist Machinery it says "Trouble getting the user profile" Link: http://sortyourmusic.playlistmachinery.com/

  • Visitor
  • When I use the Sort Your Music service on Playlist Machinery it says "Trouble getting the user profile"   Link: http://sortyourmusic.playlistmachinery.com/
  • frondonr
  • Newbie
  • 1846 Views
  • 2 replies
  • 8 likes
  • Other
  • 1846 Views
  • 2 replies
  • 8 likes

Superuser Contribution Crossfade not working on both desktop and android

PlanPremium Device - OSDesktop PC Windows 10 / Phone Huawei P9 Android 8 My Question or IssueHeya,I just signed up for a new premium account but the crossfade is not working on both desktop and android.I already tried:switching on/off the crossfade f...

  • Casual Listener
  • Plan Premium   Device - OS Desktop PC Windows 10 / Phone Huawei P9 Android 8    My Question or Issue Heya, I just signed up for a new premium account but the crossfade is ...
  • fredo85
  • Visitor
  • 1761 Views
  • 4 replies
  • 0 likes
  • 1761 Views
  • 4 replies
  • 0 likes

Superuser Contribution My wife gets my playlist when I've been listening (Duo). Why is that?

We recently got a Duo account. Mw wife can listen to her playlist on her phone, but if I've been listening to mine (on my computer for example) she gets my songs next time she tries. Really annoying. What have we done wrong, or failed to do?

  • Visitor
  • We recently got a Duo account. Mw wife can listen to her playlist on her phone, but if I've been listening to mine (on my computer for example) she gets my songs next time she tries. Really annoying....
  • Not applicable
  • 352 Views
  • 2 replies
  • 0 likes
  • 352 Views
  • 2 replies
  • 0 likes

Solved!! Ask question to a podcast

My podcast says I can ask question to them in their podcast in spotify. But I cant see where I could ask a question. Anyone know where?

  • Casual Listener
  • My podcast says I can ask question to them in their podcast in spotify. But I cant see where I could ask a question. Anyone know where?
  • TanyaS
  • Spotify Star
  • 593 Views
  • 4 replies
  • 0 likes
  • Other
  • 593 Views
  • 4 replies
  • 0 likes

Superuser Contribution Help my niece, Marz Fay, put up the lyrics to her songs on Spotify

PC Windows 10My Question or IssueMy niece, Marz Fay, already has several of her songs published on Spotify.But there are no visual lyrics. Since she wrote the songs herself, there is no problem with copyrights. So I want to know which is the simplest...

  • Regular
  • PC Windows 10 My Question or Issue My niece, Marz Fay, already has several of her songs published on Spotify. But there are no visual lyrics. Since she wrote the songs herself, there is no problem...
  • Eni
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • Other
  • 277 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Does Wrapped count Desktop app's listening data?

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueI am using both my Desktop and my phone. I am getting every year the Wrapped thing. By reading previous topics, I know that you can't play the Wrapped on the Desktop App, ...

  • Newbie
  • Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue I am using both my Desktop and my phone. I am getting every year the Wrapped thing. By rea...
  • ih78hu
  • Visitor
  • 10137 Views
  • 8 replies
  • 0 likes
  • Other
  • 10137 Views
  • 8 replies
  • 0 likes

Superuser Contribution Show all podcast episodes sorted by newest first on desktop

Podcasts on desktop are nearly unusable because it only displays shows I follow. An experience like what you have on mobile that shows all podcast episodes sorted by newest episodes first would hugely improve the desktop podcast listening experience!

  • Newbie
  • Podcasts on desktop are nearly unusable because it only displays shows I follow. An experience like what you have on mobile that shows all podcast episodes sorted by newest episodes first would hugel...
  • lilbruin99
  • Visitor
  • 2005 Views
  • 3 replies
  • 0 likes
  • 2005 Views
  • 3 replies
  • 0 likes

Solved!! Hi, where is the actual support contact or forum?

I searched all over spotify's website for a contact or support forum, but there doesn't seem to be anything other than this forum for discussion. I am having a number of issues with spotfy. I recently made an account because my coworkers and friends ...

  • Casual Listener
  • I searched all over spotify's website for a contact or support forum, but there doesn't seem to be anything other than this forum for discussion.  I am having a number of issues with spotfy.&nbs...
  • gzxowgnvtt998v3ci3vy
  • Visitor
  • 5817 Views
  • 3 replies
  • 0 likes
  • 5817 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shared playlist not available in kids profile (blank screen)

I have a premium account with family plan. I want share a playlist with my child on the kids account. I have followed the steps within the kids app and it just shows as “you don’t have any playlists to share” etc I have many playlist that are set to ...

  • Casual Listener
  • ...laylists to share” etc   I have many playlist that are set to public. They are only songs (no podcasts). I’ve tried all the other suggestions from the boards but nothing solves it.   any help w...
  • MartinT
  • Moderator
  • 253 Views
  • 3 replies
  • 0 likes
  • 253 Views
  • 3 replies
  • 0 likes

Superuser Contribution ¿Cómo puedo quitar el fondo de pantalla de las canciones?

Quiero quitar que las fotos de las canciones se pongan de fondo de bloqueo, mi dispositivo es un Motorola e6s

  • Visitor
  • Quiero quitar que las fotos de las canciones se pongan de fondo de bloqueo, mi dispositivo es un Motorola e6s
  • AlejaR
  • Moderator
  • 1847 Views
  • 3 replies
  • 0 likes
  • 1847 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I stop links from automatically playing?

PlanPremiumCountryCanadaDevicePixel 4AOperating SystemAndroid 12My Question or IssueIt's really frustrating when I'm listening to music & a friend shares a link to an album/artist/song & when I click the link (just to take a look), Spotify stops what...

  • Newbie
  • Plan Premium Country Canada Device Pixel 4A Operating System Android 12 My Question or Issue It's really frustrating when I'm listening to music & a friend shares a link to an album/ar...
  • fredkidgmail
  • Roadie
  • 7669 Views
  • 23 replies
  • 20 likes
  • Other
  • 7669 Views
  • 23 replies
  • 20 likes

The dynamic background color of the lyrics feature

Hi Spotify team, Its been over the years that the idea has been submmited. We all enjoyed the lyrics function. However, some of the background colors are too bright to watch.I was hoping that there is a toggle to turn on/off the dynamic color. And, w...

  • Newbie
  • Hi Spotify team,   Its been over the years that the idea has been submmited.   We all enjoyed the lyrics function. However, some of the background colors are too bright to watch. I was...
  • 295 Views
  • 0 replies
  • 1 likes
  • Other
  • 295 Views
  • 0 replies
  • 1 likes

Superuser Contribution Add songs directly to the playlist you've created

Instead of there being a button for add to liked songs, when you're listening to a playlist you've created and want to add relative songs to it through smart shuffle the like button should add the song to THAT playlist you're currently listening to i...

  • Newbie
  • Instead of there being a button for add to liked songs, when you're listening to a playlist you've created and want to add relative songs to it through smart shuffle the like button should add the so...
  • AlejaR
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music discovery/ recommendations based on local files

so i have a music library for last 17 years containing all my fav tracks in local files, how do I get recommendation or similar songs/artist/album/genre etc based on these files ? any software exists that can give music recommendations based on local...

  • Regular
  • so i have a music library for last 17 years containing all my fav tracks in local files, how do I get recommendation or similar songs/artist/album/genre etc based on these files ? any software exists...
  • MirrorLake
  • Music Fan
  • 617 Views
  • 4 replies
  • 0 likes
  • 617 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wondery podcasts won’t play on iPhone

PlanPremiumCountryUKDevice(iPhone 13Operating System(iOS 17.4.1 My Question or IssueWondery podcasts have stopped playing on my iPhone. They still play on my iPad and on another iPhone 13 in our house. I was listening to British Scandal and Where The...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone 13 Operating System (iOS 17.4.1   My Question or Issue Wondery podcasts have stopped playing on my iPhone. They still play on my iPad and on anot...
  • Susan_GP
  • Moderator
  • 541 Views
  • 5 replies
  • 0 likes
  • Other
  • 541 Views
  • 5 replies
  • 0 likes

Superuser Contribution Re: Can't find song?

Hi, I can see my song ans art on spotify but when I hit the play button, it plays random songs from various artist. Am I doing something wrong?

  • Visitor
  • Hi, I can see my song ans art on spotify but when I hit the play button, it plays random songs from various artist. Am I doing something wrong?
  • Susan_GP
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist name ending in " feat" shown with incomplete name

Any artist's name ending with the word "feat" (ie. Little Feat) is show with an incomplete title ("Little Feat" is shown as "Little").

  • Newbie
  • Any artist's name ending with the word "feat" (ie. Little Feat) is show with an incomplete title ("Little Feat" is shown as "Little").
  • synack1228
  • Visitor
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Bug with queues when reordering a queue of more than 11 different podcast episodes

Hi, there's a bug with queues when reordering a queue of more than 11 different podcast episodes. If you add 11 different episodes on free or premium on Spotify for windows (64 bit) desktop app 1.2.36.959.g04bf500c, the queue doesnt reorder and dupli...

  • Newbie
  • Hi, there's a bug with queues when reordering a queue of more than 11 different podcast episodes. If you add 11 different episodes on free or premium on Spotify for windows (64 bit) desktop app 1.2.3...
  • Susan_GP
  • Moderator
  • 312 Views
  • 1 replies
  • 1 likes
  • Other
  • 312 Views
  • 1 replies
  • 1 likes