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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 893 Views
  • 7 replies
  • 2 likes
  • Other
  • 893 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17306 Views
  • 8 replies
  • 1 likes
  • Other
  • 17306 Views
  • 8 replies
  • 1 likes

Superuser Contribution Black screen on web player

PlanPremiumCountryUK Operating SystemWindows 10 My Question or IssueHi, As I cannot install the Spotify player application, nor use the Windows 10 store option on my laptop, I have been looking to use the web player instead. However, I have found on ...

  • Casual Listener
  • Plan Premium Country UK   Operating System Windows 10   My Question or Issue Hi,   As I cannot install the Spotify player application, nor use the Windows 10 store option on...
  • badpatch
  • Newbie
  • 1245 Views
  • 4 replies
  • 0 likes
  • Other
  • 1245 Views
  • 4 replies
  • 0 likes

Superuser Contribution I have switched off Autoplay via the settings menu, but it is still active

I am trying to disable Autoplay I have switched it off via the settings menu on both my Windows laptop and my Android phone, but it has not been disabled. What else can I try?

  • Visitor
  • I am trying to disable Autoplay I have switched it off via the settings menu on both my Windows laptop and my Android phone, but it has not been disabled. What else can I try?
  • dsiew10
  • Visitor
  • 717 Views
  • 12 replies
  • 3 likes
  • 717 Views
  • 12 replies
  • 3 likes

Superuser Contribution Songs keep randomly stopping or skipping to the next song - LG Smart TV

I have premium account and in the past weeks i´m having an issue in my LG Smart TV model SK7900PLA, which consists in the songs keep randomly stopping or skipping to the next song until the list stops. - I already reinstall the app in the SmartTV, wh...

  • Regular
  • I have premium account and in the past weeks i´m having an issue in my LG Smart TV model SK7900PLA, which consists in the songs keep randomly stopping or skipping to the next song until the list stop...
  • LuckyLuke16
  • Newbie
  • 8996 Views
  • 20 replies
  • 4 likes
  • Other
  • 8996 Views
  • 20 replies
  • 4 likes

Solved!!Superuser Contribution I can't access my friend's collaborative playlist despite being public

PlanPremiumCountryAustraliaDevice(iPhone 14 Pro Max, Macbook Pro 16 inch 2019)Operating System(iOS 17, macOS Ventura 16.4) My IssueMy friend had created a public collaborative playlist in order for everyone to share songs, I was able to access and ad...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 14 Pro Max, Macbook Pro 16 inch 2019) Operating System (iOS 17, macOS Ventura 16.4)   My Issue My friend had created a public c...
  • tphn
  • Casual Listener
  • 1132 Views
  • 2 replies
  • 0 likes
  • Other
  • 1132 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Mobile][Social] Group Listening

Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example. This feature has been changed and you can no longer 'join and play music on same device', nor is there a code. I have to send th...

  • Newbie
  • Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example.   This feature has been changed and you can no longer 'join and play m...
  • Dian
  • Spotify Legend
  • 863 Views
  • 4 replies
  • 3 likes
  • Mobile
    Social
  • 863 Views
  • 4 replies
  • 3 likes

how to find account settings on my Mac

I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE can I find settings on my Mac (or PC) desktop?Than...

  • Visitor
  • I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE...
  • Maxim
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution View album cover instead of seeing a video in loop

I think it would be cool to have an option to see the album/single cover picture of the song you listen to instead of seeing a short video that goes in loop

  • Visitor
  • I think it would be cool to have an option to see the album/single cover picture of the song you listen to instead of seeing a short video that goes in loop  
  • MartinHernandez1
  • Casual Listener
  • 6892 Views
  • 2 replies
  • 5 likes
  • 6892 Views
  • 2 replies
  • 5 likes

Solved!! Playlists not fully syncing between devices

PlanPremiumCountryUSA DeviceDell Latitude E7450, Dell Inspiron 5559, Samsung Galaxy S7 (Verizon)Operating SystemWindows 7 Professional, Windows 10, Android 8.0.0 Oreo My Question or IssueMy playlists are not really fully syncing between my Android de...

  • Casual Listener
  • Plan Premium Country USA  Device Dell Latitude E7450, Dell Inspiron 5559, Samsung Galaxy S7 (Verizon) Operating System Windows 7 Professional, Windows 10, Android 8.0.0 Oreo   My Q...
  • electroman12345
  • Casual Listener
  • 1775 Views
  • 5 replies
  • 1 likes
  • Other
  • 1775 Views
  • 5 replies
  • 1 likes

Ads + podcasts keep playing at the same time

PlanPremiumCountryCanada DeviceS23 ultra Operating SystemNewest android version, My Question or Issue Ads keep playing during podcasts and both the audio feeds intertwine Before the lastest update, when an ad break happens, the podcast pauses, and th...

  • Casual Listener
  • Plan Premium Country Canada    Device S23 ultra  Operating System Newest android version,    My Question or Issue   Ads keep playing during podcasts and both...
  • BrettG94
  • Casual Listener
  • 209 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly ads on Premium

I have had Premium Family for several years, I recently had to update my payment card details and it made me reinvite family etc. My top podcast is Armchair Expert and since they moved to Spotify exclusively, I've had no ads for 6-8 months. However s...

  • Regular
  • I  have had Premium Family for several years, I recently had to update my payment card details and it made me reinvite family etc. My top podcast is Armchair Expert and since they moved to Spoti...
  • shmabbss
  • Visitor
  • 589 Views
  • 2 replies
  • 0 likes
  • Other
  • 589 Views
  • 2 replies
  • 0 likes

Alexa voice command to play on Bose SoundTouch doesnt work

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question or IssueI noticed last night when I asked Alexa to play music on my Bose SoundTouch soundbar it defaulted to playing Amazon Music instead of Spotify Premium. When I...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Windows 10   My Question or Issue I noticed last night when I asked Alexa to play music on my Bose SoundTouch soun...
  • mitchwarner
  • Newbie
  • 2457 Views
  • 4 replies
  • 5 likes
  • Other
  • 2457 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Spotify official playlist disappear

I used to play "Anime Hits - playlist by Spotify", but it recently disappeared from my library.Then I use Google search to find this playlist is not found now.https://open.spotify.com/playlist/37i9dQZF1DX6XceWZP1znYIs there any way to see what songs ...

  • Newbie
  • I used to play "Anime Hits - playlist by Spotify", but it recently disappeared from my library. Then I use Google search to find this playlist is not found now. https://open.spotify.com/playlist/37...
  • Susan_GP
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • Other
  • 301 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution podcast

Plan/PremiumCountryegypt Deviceiphone 13 proOperating System My Question or Issuewhy podcast videos wont appear like i cant watch a podcast video

  • Newbie
  •   Plan /Premium Country egypt  Device iphone 13 pro Operating System     My Question or Issue why podcast videos wont appear like i cant watch a podcast video
  • Alex
  • Spotify Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Connect
  • 186 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify suddenly not automatically play next episode of podcast

PlanPremiumCountryDenmarkDeviceOnePlus NordOperating SystemLatest My Question or IssueHi. I have a range of podcasts i like to listen to, but it's the same episodes i like to listen to. Normally it works fine.But the last few days i have noticed that...

  • Casual Listener
  •   Plan Premium Country Denmark Device OnePlus Nord Operating System Latest   My Question or Issue Hi.  I have a range of podcasts i like to listen to, but it's the same epi...
  • Kimmyyyy
  • Visitor
  • 5683 Views
  • 17 replies
  • 3 likes
  • Other
  • 5683 Views
  • 17 replies
  • 3 likes

Superuser Contribution Why can´t I reproduce a song that I just listened a couple of hours before?

A couple of hours before I listened to a song, then I paid premium and that same song, which appears as available on the list, can´t be listened to now

  • Visitor
  • A couple of hours before I listened to a song, then I paid premium and that same song, which appears as available on the list, can´t be listened to now
  • MihailY
  • Moderator
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Episodes from "New Episodes" playlist

Plan PremiumCountry IEDevice Pixel 6 ProOperating System Android 13 My Question or IssueI follow a few podcasts and the most recent episodes don't always show up on the "New Episodes" playlist. I use the "New Episodes" playlist to grab the episodes i...

  • Music Fan
  • Plan Premium Country IE Device Pixel 6 Pro Operating System Android 13   My Question or Issue I follow a few podcasts and the most recent episodes don't always show up ...
  • Dian
  • Spotify Legend
  • 320 Views
  • 4 replies
  • 0 likes
  • Other
  • 320 Views
  • 4 replies
  • 0 likes

200 Songs in Release Radar

Does anyone know how someone's Release Radar can contain 200 songs? From what I've seen for everyone else, it's 30 songs. Here's the link for the one in question. spotify:user:spotify:playlist:37i9dQZEVXbk0tZ2gT0JPb

  • Gig Goer
  • Does anyone know how someone's Release Radar can contain 200 songs?  From what I've seen for everyone else, it's 30 songs.  Here's the link for the one in question. spotify:user:spotif...
  • DUBSREDA
  • Casual Listener
  • 638 Views
  • 3 replies
  • 0 likes
  • Other
  • 638 Views
  • 3 replies
  • 0 likes

Superuser Contribution Question Regarding Spotify Premium and Feature Discrepancies

In summary, I'm wondering if there's a cost associated with accessing the features of Spotify Premium. Additionally, I've noticed disparities between iOS and Android devices. While I'm paying for the service, my friend, using an iOS device, can utili...

  • Casual Listener
  • In summary, I'm wondering if there's a cost associated with accessing the features of Spotify Premium. Additionally, I've noticed disparities between iOS and Android devices. While I'm paying for the...
  • Eni
  • Moderator
  • 304 Views
  • 2 replies
  • 1 likes
  • 304 Views
  • 2 replies
  • 1 likes

Superuser Contribution Move recently added to playlists back to the top

When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the top. Recently it stopped doing that and I have to ...

  • Visitor
  • When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the...
  • AlejaR
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Premiun

might be a stupid question sorry but I have Premium and doesnt let me download songs to my computer or my Virtual DJ.. any idea why?? thanks guys.. Jose

  • Visitor
  • might be a stupid question sorry but I have Premium and doesnt let me download songs to my computer or my Virtual DJ..  any idea why??   thanks guys..   Jose 
  • Billy-J
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes