I cant listen on mozila firefox because i get this error for a long time :,,firefox is installing components needed to play the audio or video on this page" anyone can help me pleaseThanks
Thank you for posting this on the Community!
This is the first thing you can try is toggling the DRM setting on your browser:
If this doesn't do the trick, try accessing the Web Player with a Private Browsing window, does it make a difference?
Keep us posted.
Thanks for the replies.
We'll do our best to help, but since we can only troubleshoot remotely we can offer solutions which have been reported to fix similar issues by other users.
We'd need to go trhough several steps of troubleshooting in order to figure out what might be causing this error on your system.
Here is what you can try next:
Let us know how it goes.
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