Help Wizard

Step 1


hjelp sangene mine er borte å alt

hjelp sangene mine er borte å alt

Jeg skulle logge meg inn på Spotify i går , MEN når jeg kom inn var ALLE spillelistene mine BORTE !!!

Så hva har skjed? Sist jeg var inne på brukeren min ( igjennom facebook) var noen dager før termin altså 22 august !!

Er sååå lei meg for har mistet 10000 sanger +-

å når eg går inn på spotify account for å recover playlist får eg opp : You haven't deleted any playlists


de e vekke fra spotify på mobilen og den gamle pcen eg logge meg allti inn med facebook
når eg logge meg inn på den andre spotify brukeren min får eg opp sangane der men de e den gamle ..


1 Reply

Apologies for the English reply! I would suggest that you get in touch with Spotify support directly so they can assist you further with this, it sounds like you have set up a duplicate account somehow. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.

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