why is it skipping song to song

[New user]

it plays for 5 seconds and goes to the next song and so on and does the same

[OscarDC]

Hey there,

Thank you for reaching out to the Community and welcome.

This type of issue is commonly related to some damaged cache stored on your device. In this case, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

If the issue persists, could you try using a different Wi-Fi network or mobile data to see if it makes any difference?

Lastly, since this could be related to an outdated version of the app as well, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.