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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

EwanFreeman

Casual Listener

33784 Views

180 replies

15 likes

Other
  • 33784 Views
  • 180 replies
  • 15 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

delope123

Newbie

24473 Views

10 replies

3 likes

Other
  • 24473 Views
  • 10 replies
  • 3 likes

Superuser Contribution ive added more than 15 songs to my playlist but spotify keeps adding more

ive added more than 15 songs to my playlist but spotify keeps adding more random songs that are not on my playlist when i play it, it says everywhere that that will happen if you have less than 15 songs but i dont

Visitor

ive added more than 15 songs to my playlist but spotify keeps adding more random songs that are not on my playlist when i play it, it says everywhere that that will happen if you have less than 15 so...

Yordan

Moderator

197 Views

1 replies

0 likes

  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are tracks changing before the end of the track is reached?

When playing albums, Spotify is not playing to the end of the track before starting the next one. Crossfade is switched off. What should I do to correct this?

Visitor

When playing albums, Spotify is not playing to the end of the track before starting the next one. Crossfade is switched off. What should I do to correct this?

Yordan

Moderator

209 Views

1 replies

0 likes

  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution En ordenador no puedo añadir canciones a fav ni se me actualizan del movil

no se sincronizan las cuentas desde diferentes dispositivos, ni puedo añadir canciones a favoritas directamente desde la aplicación del ordenador, y las que añado desde el móvil no me salen en el ordenador

Visitor

no se sincronizan las cuentas desde diferentes dispositivos, ni puedo añadir canciones a favoritas directamente desde la aplicación del ordenador, y las que añado desde el móvil no me salen en el ord...

Yordan

Moderator

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to have more than 141 files in local files?

I have 286 files in the map on my local computer, but only 141 are shown in the local files library. Is it the maximum file you can have in the local files library?

Visitor

I have 286 files in the map on my local computer, but only 141 are shown in the local files library. Is it the maximum file you can have in the local files library?

Yordan

Moderator

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution eliminar canciones sugeridas

Plan PremiumCountry mexicoPor qué al terminar de escuchar un album o una playlist automáticamente te sugiere canciones, es muy molesto, antes estaba la opción de deshabilitar estas canciones sugeridas, pero ahora no la encuentro por ningún lado. Ayud...

Visitor

Plan Premium Country mexico Por qué al terminar de escuchar un album o una playlist automáticamente te sugiere canciones, es muy molesto, antes estaba la opción de deshabilitar estas canciones...

AlejaR

Moderator

1577 Views

1 replies

0 likes

Music
Other
  • 1577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play podcasts; no progression through track and no audio

Whenever I attempt to play a podcast I am unable to. The tracker doesn't move off of 0:00, and manually moving it does nothing. I have tried clearing the cache, logging out, uninstalling, using the web player, and nothing seems to work. Seems like a ...

Visitor

Whenever I attempt to play a podcast I am unable to. The tracker doesn't move off of 0:00, and manually moving it does nothing. I have tried clearing the cache, logging out, uninstalling, using the w...

Joan

Moderator

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo canjear mi tarjeta porque dice que no existe Spotify en mi región

Cuando accedí al enlace para canjearla me aparece que no hay Spotify en mi región y ya cambié todo a la región donde estoy y nada me sale lo mismo

Visitor

Cuando accedí al enlace para canjearla me aparece que no hay Spotify en mi región y ya cambié todo a la región donde estoy y nada me sale lo mismo

Dian

Spotify Legend

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution why does my spotify say that i need to update my chrome browser

my chromebook used to open spotify perfectly fine. then it wouldnt open spotify at all. And now anytime i open up the web player it says i need to make sure i have the current browser version. i checked and i do have the current version. so why cant ...

Visitor

my chromebook used to open spotify perfectly fine. then it wouldnt open spotify at all. And now anytime i open up the web player it says i need to make sure i have the current browser version. i chec...

Dian

Spotify Legend

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Friends Activity

PlanPremiumCountrychileMy Question or Issueto watch the activity of someone in spotify is it necessarily to be mutuals with that person (we follow to each other) or i can see it with just following them without them following me?

Newbie

  Plan Premium Country chile My Question or Issue to watch the activity of someone in spotify is it necessarily to be mutuals with that person (we follow to each other) or i can see it wit...

Dian

Spotify Legend

738 Views

1 replies

0 likes

Music
Other
  • 738 Views
  • 1 replies
  • 0 likes

Mobile version appearance

Please model the Spotify mobile app on the desktop version - it’s much more satisfactory and easy-to-use. I have a multiple problems when trying to use the phone app. It personally brings Spotify down a lot in terms of music streaming platforms.

Regular

Please model the Spotify mobile app on the desktop version - it’s much more satisfactory and easy-to-use. I have a multiple problems when trying to use the phone app. It personally brings Spotify dow...

199 Views

0 replies

0 likes

  • 199 Views
  • 0 replies
  • 0 likes

Superuser Contribution Search bar in personal playlist

Dear Reader, I love sportify. I have one playlist with over 700 songs. I think a search bar would be beneficial to more easily navigate through the playlist instead of having to scroll to every song. Maybe the search could take me to the particular s...

Visitor

Dear Reader,   I love sportify. I have one playlist with over 700 songs. I think a search bar would be beneficial to more easily navigate through the playlist instead of having to scroll to ev...

Yordan

Moderator

700 Views

1 replies

1 likes

  • 700 Views
  • 1 replies
  • 1 likes

Superuser Contribution adding shows to your "more like this" tab

My Question or Issuewe have a podcast that streams on spotify, and i notice that there is a "more like this" tab to direct you to other, similar shows, but there's nothing on ours. can we manually add shows? thanks!

Newbie

My Question or Issue we have a podcast that streams on spotify, and i notice that there is a "more like this" tab to direct you to other, similar shows, but there's nothing on ours.  can we man...

Alex

Spotify Legend

1072 Views

1 replies

0 likes

Other
  • 1072 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ps5 group session adding same song to the queue and can't be removed

Hey everyone, question to see if this is just me.Me and my friend have been using group sessions on the PS5 for ages, so we can listen to the same music as we game. Never had an issue with it whatsoever, however, recently (in the last month or two), ...

Casual Listener

Hey everyone, question to see if this is just me. Me and my friend have been using group sessions on the PS5 for ages, so we can listen to the same music as we game. Never had an issue with it wha...

Alex

Spotify Legend

10481 Views

2 replies

0 likes

  • 10481 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can’t see all of my playlists for AI Playlist Art

PlanFreeCountryAustraliaDeviceiPhone 12 miniOperating SystemiOS 16.5.1My Question or IssueIn Spotify’s AI Playlist Art webapp, I can’t see all of my playlists. Only 33 out of my ~180 playlists are shown.

Casual Listener

Plan Free Country Australia Device iPhone 12 mini Operating System iOS 16.5.1 My Question or Issue In Spotify’s AI Playlist Art webapp, I can’t see all of my playlists. Only 33 out of my ~18...

Lyubka

Moderator

604 Views

2 replies

0 likes

Music
  • 604 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for Podcasters advertisement

Plan -FreeCountry - UK Device - iMac Operating System - iOS Catalina 10.15.7 My Question or IssueAfter playing 2 or 3 tracks from my Liked Songs the advert for Spotify for Podcasters cuts in and then remains on a continual loop preventing me playing ...

Casual Listener

    Plan -Free Country - UK   Device - iMac   Operating System - iOS Catalina 10.15.7     My Question or Issue After playing 2 or 3 tracks from my Liked Songs...

OscarDC

Moderator

390 Views

3 replies

0 likes

Other
  • 390 Views
  • 3 replies
  • 0 likes

Superuser Contribution Connect on Yamaha RXV-777

Can anyone tell me if Spotify Connect is still working on the above amp? I've fired it up for the first time in a while, connected to wired LAN and updated firmware and I cannot get it to show in the list of devices on my phone

Newbie

Can anyone tell me if Spotify Connect is still working on the above amp? I've fired it up for the first time in a while, connected to wired LAN and updated firmware and I cannot get it to show in the...

Not applicable

653 Views

2 replies

0 likes

Connect
  • 653 Views
  • 2 replies
  • 0 likes

Superuser Contribution force close should idk close the app!

When I force close the app, it should stop playing. Especially commercials. Idk seems like a thing that has always been. Especially when I connect to a new Bluetooth device like my car, and I do not have the app open, or I have ANOTHER audio app open...

Visitor

When I force close the app, it should stop playing. Especially commercials. Idk seems like a thing that has always been. Especially when I connect to a new Bluetooth device like my car, and I do not ...

MihailY

Moderator

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

spotify podcast episodes not updating

I have registered my podcast on spotify, the RSS seems to be correct but the episodes aren't updating. I can't understand whats going on, since there is no feedback process on the RSS registration.Here's the RSS: https://americanmahayana.blob.core.wi...

Newbie

I have registered my podcast on spotify, the RSS seems to be correct but the episodes aren't updating. I can't understand whats going on, since there is no feedback process on the RSS registration. ...

202 Views

0 replies

0 likes

  • 202 Views
  • 0 replies
  • 0 likes