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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 8075 Views
  • 8 replies
  • 0 likes
  • Other
  • 8075 Views
  • 8 replies
  • 0 likes

Volvo App shuffling albums and playlists when it shouldn't

Premium planCountry - Norway DeviceVolvo XC90 MY2019 / Volvo V90 MY2017Operating SystemLatest My Question or IssueAccording to Volvo there is a known problem, where the Spotify app suffles songs on albums and playlists even though shuffle function is...

  • Casual Listener
  • Premium plan Country - Norway   Device Volvo XC90 MY2019 / Volvo V90 MY2017 Operating System Latest   My Question or Issue According to Volvo there is a known problem, where the Sp...
  • akouris
  • Regular
  • 845 Views
  • 3 replies
  • 1 likes
  • Other
  • 845 Views
  • 3 replies
  • 1 likes

[Podcasts] Geotargeting specific countries

Dear team, Is it possible to geotarget podcasts (the actual podcast and content, not its ads) to specific countries?We would need this for legal reasons, to avoid having our podcasts served to users in specific markets. Many thanks,Chospo

  • Newbie
  • Dear team,   Is it possible to geotarget podcasts (the actual podcast and content, not its ads) to specific countries? We would need this for legal reasons, to avoid having our podcasts serve...
  • 494 Views
  • 0 replies
  • 0 likes
  • Other
  • 494 Views
  • 0 replies
  • 0 likes

Sometimes no BluOS device visible in Spotify app

PlanPremium FamilyCountryNetherlandsDeviceiPhone 8, 6S and XR. Android Oneplus 6Operating SystemiOS 13, Android My Question or IssueSometimes no BluOS device is visible in the Spotify app. Only after reboot the BluOS device is visible again. Every ap...

  • Visitor
  • Plan Premium Family Country Netherlands Device iPhone 8, 6S and XR. Android Oneplus 6 Operating System iOS 13, Android    My Question or Issue Sometimes no BluOS device is visible...
  • 502 Views
  • 0 replies
  • 0 likes
  • Connect
  • 502 Views
  • 0 replies
  • 0 likes

Solved!! Why can't I hear bands, such as, MYTH & ROID even though they are in spotify?

PlanPremiumCountryColombiaDeviceiPhone 6Operating SystemWindows 10 My Question or IssueWhy can't I hear bands, such as, MYTH & ROID even though they are in spotify?

  • Visitor
  • Plan Premium Country Colombia Device iPhone 6 Operating System Windows 10   My Question or Issue Why can't I hear bands, such as, MYTH & ROID even though they are in spotify?
  • eltoch
  • Composer
  • 3353 Views
  • 1 replies
  • 0 likes
  • Music
  • 3353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black screen every few minutes with song playing

PlanPremiumCountryFranceDeviceFire TV StickOperating SystemFire OS 5.2.7.1 (646581820) My Question or IssueWhen playing songs on the Spotify app, every 30-90-120 seconds, my TV screen will become black, and then go back to the Spotify app. The song w...

  • Casual Listener
  • Plan Premium Country France Device Fire TV Stick Operating System Fire OS 5.2.7.1 (646581820)   My Question or Issue When playing songs on the Spotify app, every 30-90-120 seconds, my ...
  • Allbacktofront
  • Newbie
  • 1963 Views
  • 8 replies
  • 4 likes
  • Other
  • 1963 Views
  • 8 replies
  • 4 likes

Can't connect to sonos devices through Mac App or Browser

PlanPremiumCountryUKDeviceMacBook Pro (Retina, 15-inch, Late 2013)Operating System10.13.5 (17F77) My Question or IssueCan't connect to sonos devices through Mac App or Browser, I can connect fine with IOS. My sonos system and Spotify app is up to dat...

  • Casual Listener
  •   Plan Premium Country UK Device MacBook Pro (Retina, 15-inch, Late 2013) Operating System 10.13.5 (17F77)   My Question or Issue Can't connect to sonos devices through Mac App o...
  • 393 Views
  • 0 replies
  • 1 likes
  • SONOS
  • 393 Views
  • 0 replies
  • 1 likes

30 second songs

I read somewhere online that a song requires at least thirty seconds of listening to count as a stream, does that mean if a song is less than thirty seconds long it is impossible to get any streams? Thanks!

  • Newbie
  • I read somewhere online that a song requires at least thirty seconds of listening to count as a stream, does that mean if a song is less than thirty seconds long it is impossible to get any streams? ...
  • AndrewRobs01
  • Composer
  • 863 Views
  • 1 replies
  • 0 likes
  • Other
  • 863 Views
  • 1 replies
  • 0 likes

How to use the "Sound Effects Library"?

Hello, is this library owned by Spotify?https://open.spotify.com/artist/6BzziB95IQ1jfkr7GHCfl3I want to use one effect in my videoshttps://open.spotify.com/track/3uCqttgwiqWdT6sfDfmI3j But didn't find any info on whether or not I can download it in a...

  • Visitor
  • Hello, is this library owned by Spotify? https://open.spotify.com/artist/6BzziB95IQ1jfkr7GHCfl3 I want to use one effect in my videos https://open.spotify.com/track/3uCqttgwiqWdT6sfDfmI3j &nb...
  • 556 Views
  • 0 replies
  • 0 likes
  • Other
  • 556 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify on Apple TV: terrible audio quality

I get really poor, fuzzy sound quality when I play music using the new Spotify app for Apple TV. I have a good broadband connection and it's not a problem if I use another device and airplay the same music to the Apple TV. Is there a setting I've mis...

  • Newbie
  • I get really poor, fuzzy sound quality when I play music using the new Spotify app for Apple TV. I have a good broadband connection and it's not a problem if I use another device and airplay the same...
  • Novy
  • Moderator
  • 11615 Views
  • 32 replies
  • 19 likes
  • Other
  • 11615 Views
  • 32 replies
  • 19 likes

Fails to play on Bose SoundTouch

Plan PremiumCountry Hong KongDevice iPhone and Bose SoundTouch My Question or IssueEverything has been playing fine until a couple of days ago.Spotify fails to play on Bose SoundTouch when controlled from remote, iphone, macbook app.Plays OK on car a...

  • Visitor
  • Plan Premium Country Hong Kong Device iPhone and Bose SoundTouch   My Question or Issue Everything has been playing fine until a couple of days ago. Spotify fails to play on Bose SoundTouc...
  • 534 Views
  • 0 replies
  • 1 likes
  • Other
  • 534 Views
  • 0 replies
  • 1 likes

Spotify

PlanFreeCountryFranceDeviceSamsung galaxie S8Operating SystemAndroidMy Question or IssueMy question is simple, why did I watch a "short video" for 30 min of free listening but I Keep having ads ? I feel raped , u tell to me watch a boring video for h...

  • Visitor
  • Plan Free Country France Device Samsung galaxie S8 Operating System Android My Question or Issue My question is simple, why did I watch a "short video" for 30 min of free listening but I Kee...
  • eltoch
  • Composer
  • 567 Views
  • 1 replies
  • 0 likes
  • Other
  • 567 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution BMW G20 Spotify logs off

Hi, Using the in-car Spotify application in my 2019 BMW G20 330i and a Spotify Premium account. (So this question is NOT related to playing over Bluetooth from a mobile phone). The integrated Spotify application works quite well but, from time to tim...

  • Music Fan
  • Hi,   Using the in-car Spotify application in my 2019 BMW G20 330i and a Spotify Premium account. (So this question is NOT related to playing over Bluetooth from a mobile phone).   The ...
  • Mihail
  • Spotify Legend
  • 8677 Views
  • 27 replies
  • 2 likes
  • Account
    Premium
  • 8677 Views
  • 27 replies
  • 2 likes

Alexa voice command to play on Bose SoundTouch doesnt work

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question or IssueI noticed last night when I asked Alexa to play music on my Bose SoundTouch soundbar it defaulted to playing Amazon Music instead of Spotify Premium. When I...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Windows 10   My Question or Issue I noticed last night when I asked Alexa to play music on my Bose SoundTouch soun...
  • ilelal100
  • Visitor
  • 1527 Views
  • 1 replies
  • 3 likes
  • Other
  • 1527 Views
  • 1 replies
  • 3 likes

Superuser Contribution (Xbox One) Spotify Not Playing Music

PlanFreeCountryUnited States of AmericaDeviceXbox OneOperating System2.4.23.70 My Question or IssueWhile I was listening to Spotify on my Xbox One an ad came on and the ad played through but after the ad finished my Spotify wouldn’t play the next son...

  • Newbie
  • Plan Free Country United States of America Device Xbox One Operating System 2.4.23.70   My Question or Issue While I was listening to Spotify on my Xbox One an ad came on and the ad pl...
  • Ivan
  • Spotify Legend
  • 21258 Views
  • 14 replies
  • 29 likes
  • Other
  • 21258 Views
  • 14 replies
  • 29 likes

Explicit content

Hello. I accidentally clicked on Report Explicit Content on one song in an application on my phone. How can I cancel my report?

  • Visitor
  • Hello. I accidentally clicked on Report Explicit Content on one song in an application on my phone. How can I cancel my report?
  • Jᴀᴄᴋ
  • Roadie
  • 526 Views
  • 1 replies
  • 0 likes
  • Other
  • 526 Views
  • 1 replies
  • 0 likes

Can't connect to playback devices with downloaded content

PlanPremiumCountryUSDeviceMoto G7Operating SystemAndroid Pie My Question or IssueI cannot connect to another playback device when playing downloaded music through the Spotify app. I download music to my phone to save data when it and about, but that ...

  • Newbie
  •   Plan Premium Country US Device Moto G7 Operating System Android Pie   My Question or Issue I cannot connect to another playback device when playing downloaded music through the...
  • 538 Views
  • 0 replies
  • 1 likes
  • SONOS
  • 538 Views
  • 0 replies
  • 1 likes

Song by an artist with similar name,but different music genre.

https://open.spotify.com/track/6uvblqu3DPACtWhrqj6Sr4This song is by a trap artist named Dope,but is listed under the trash-metal band Dope.Could use a fix.

  • Visitor
  • https://open.spotify.com/track/6uvblqu3DPACtWhrqj6Sr4 This song is by a trap artist named Dope,but is listed under the trash-metal band Dope. Could use a fix.
  • Jᴀᴄᴋ
  • Roadie
  • 493 Views
  • 1 replies
  • 0 likes
  • Other
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs greyed out / spotify app search doesn't work on mac / don't have a twitter to ask for help

It's really interresting that spotify doesn't offer other contact forms than this community cause I have a lot of issues. First: suddenly, almost all songs on web player (including ALL playlists) are greyed out and I can't select none of them specifi...

  • Music Fan
  • It's really interresting that spotify doesn't offer other contact forms than this community cause I have a lot of issues.   First: suddenly, almost all songs on web player (including ALL playl...
  • Petya
  • Community Legend
  • 1352 Views
  • 2 replies
  • 1 likes
  • Music
    Other
  • 1352 Views
  • 2 replies
  • 1 likes

Superuser Contribution Web player with premium subscription prevents on demand playlist songs from playing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueDoes the Spotify web player prevent on demand song playing from playlists even with a premium subscription? I know the mobile version prevents on demand playing of so...

  • Visitor
  • Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Does the Spotify web player prevent on demand song playing from playlists even with a prem...
  • Petya
  • Community Legend
  • 1022 Views
  • 1 replies
  • 0 likes
  • Other
  • 1022 Views
  • 1 replies
  • 0 likes