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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

57588 Views

7 replies

4 likes

  • 57588 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

bradstreetfarmer

Casual Listener

37731 Views

212 replies

18 likes

Other
  • 37731 Views
  • 212 replies
  • 18 likes

Superuser Contribution 加入者の家族が解約手続きする場合

加入者が病気で携帯を使う事ができなくなり、スポティファイを解約したいのですが、ログイン出来ません。解約する為にはどうしたら良いでしょうか

Visitor

加入者が病気で携帯を使う事ができなくなり、スポティファイを解約したいのですが、ログイン出来ません。 解約する為にはどうしたら良いでしょうか

Vasil

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong album language

I live in Poland but I set the language to English as I do not speak Polish. However a lot of things are still displayed in Polish, like album titles. How can this be fixed.

Visitor

I live in Poland but I set the language to English as I do not speak Polish. However a lot of things are still displayed in Polish, like album titles. How can this be fixed.

Lyubka

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't cast Spotify to Google volume group

I have a couple of google speakers ("Nest" series) and they are configured in Google App under the same volume group ("Speakers"), I see the volume group in the devices list and I hear a "connection beep" from both speakers but the music won't start ...

Visitor

I have a couple of google speakers ("Nest" series) and they are configured in Google App under the same volume group ("Speakers"), I see the volume group in the devices list and I hear a "connection ...

MihailY

Moderator

358 Views

1 replies

1 likes

  • 358 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify blend does not update

I have a playlist that I created 2 days back with a fellow Spotify user, however it does not update whatsoever. Everything remains the same.

Visitor

I have a playlist that I created 2 days back with a fellow Spotify user, however it does not update whatsoever. Everything remains the same.

Yordan

Moderator

715 Views

4 replies

0 likes

  • 715 Views
  • 4 replies
  • 0 likes

Superuser Contribution como remover acesso de um dispositivo a minha conta do spotify?

Já tentei pelo spotify web clicando em encerrar todas as sessões, porém não funcionou, já que quando entrei novamente na conta o dispositivo em questão continou aparecendo. Já tentei clicar para esquecer dispositivo no app do spotify, porém este cont...

Visitor

Já tentei pelo spotify web clicando em encerrar todas as sessões, porém não funcionou, já que quando entrei novamente na conta o dispositivo em questão continou aparecendo. Já tentei clicar para esqu...

Lyubka

Moderator

2981 Views

1 replies

0 likes

  • 2981 Views
  • 1 replies
  • 0 likes

Superuser Contribution mein spotify verbindet sich mit irgendwelche geräte die ich nicht kenne

wenn ich Music höre verbindet sich irgendein gäret mit mein spotify acc und spielt irgendwelche music die ich nicht kenne

Visitor

wenn ich Music höre verbindet sich irgendein gäret mit mein spotify acc und spielt irgendwelche music die ich nicht kenne

Lyubka

Moderator

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you buy a Spotify plan and play music for youth in a Juvenile Hall?

Want to play music for Youth inside units in a Juvenile Hall. Would I be allowed to under Spotify policy?

Visitor

Want to play music for Youth inside units in a Juvenile Hall. Would I be allowed to under Spotify policy?

MihailY

Moderator

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution AndroidTV app can't play Folders

I have several Playlists under the same Folder, so I can play the folder instead the playlists and then, the Shuffle will work through all the playlists. This works for the desktop app, and I can send my music to my Android phone without any issue, k...

Casual Listener

I have several Playlists under the same Folder, so I can play the folder instead the playlists and then, the Shuffle will work through all the playlists. This works for the desktop app, and I can sen...

Joan

Moderator

279 Views

1 replies

0 likes

Connect
  • 279 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify stops randomly on my Sonos

Been through the related threads on Sonos support and I have tried to reset my controller, remove Spotify etc. as pointed out in another thread. However Spotify still drops out randomly… I have now tested with another Music Service. Spotify is having...

Regular

Been through the related threads on Sonos support and I have tried to reset my controller, remove Spotify etc. as pointed out in another thread. However Spotify still drops out randomly… I have now t...

benhmin

Casual Listener

21273 Views

78 replies

11 likes

  • 21273 Views
  • 78 replies
  • 11 likes

Superuser Contribution A random song keeps autoplaying halfway through whatever I'm listening to

A truly awful song (Shooting Star XG) just keeps autoplaying sometimes halfway through whatever I'm listening to. It's not on my queue and I don't know how it even got suggested to play for me (it most certainly is not in my likes). Please make it st...

Casual Listener

A truly awful song (Shooting Star XG) just keeps autoplaying sometimes halfway through whatever I'm listening to. It's not on my queue and I don't know how it even got suggested to play for me (it mo...

OscarDC

Moderator

1478 Views

10 replies

1 likes

  • 1478 Views
  • 10 replies
  • 1 likes

Superuser Contribution I got premium duo. Invited daughter. She is on. I’m not.

Set up account premium duo. Joined my daughter her working fine mine not. Payment details all listed correct. Plan manager not working

Visitor

Set up account premium duo. Joined my daughter her working fine mine not. Payment details all listed correct. Plan manager not working

Yordan

Moderator

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Stop playlist bullying and false reports

So since december 2022 there have consistently been reports for my playlist "California Vibes LA Hip Hop Mood 2023", which I have been growing over the last 3+ years. I've tried to reach out to Spotify, without any result, and it has become quite ann...

Newbie

So since december 2022 there have consistently been reports for my playlist "California Vibes 🌴LA Hip Hop Mood 2023", which I have been growing over the last 3+ years. I've tried to reach out to Spo...

kaworu_bloodpaw

Roadie

337 Views

1 replies

4 likes

Music
Other
  • 337 Views
  • 1 replies
  • 4 likes

Songs will automatically skip and restart

I have Spotify set to offline mode with all the songs in the playlist downloaded and the songs keep skipping and restarting it will also skip and go back multiple times in a row I have updated to the latest version and it is worse now

Visitor

I have Spotify set to offline mode with all the songs in the playlist downloaded and the songs keep skipping and restarting it will also skip and go back multiple times in a row I have updated to the...

geovanebento

Roadie

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Language changes at website

I live in Finland but i don't know Finnish language. I would like to change my languge settings at https://www.spotify.com/ to English. How is it possible to do?

Casual Listener

I live in Finland but i don't know Finnish language. I would like to change my languge settings at https://www.spotify.com/ to English. How is it possible to do?

Not applicable

822 Views

5 replies

0 likes

  • 822 Views
  • 5 replies
  • 0 likes

Superuser Contribution Hola en la pantalla de inicio Spotify me salió un link ganador, pero cerré

Cerré la app de Spotify y ya no me aparece el link ganador para compartir a dos personas dos meses gratis

Visitor

Cerré la app de Spotify y ya no me aparece el link ganador para compartir a dos personas dos meses gratis

Dian

Spotify Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution albums pausing between songs

there are many ambient and thematic albums on Spotify with a continuous 60-90 minutes of music that are broken into chapters (songs) but are meant to play straight through. Spotify pauses momentarily between the songs, where the track breaks are, whi...

Casual Listener

there are many ambient and thematic albums on Spotify with a continuous 60-90 minutes of music that are broken into chapters (songs) but are meant to play straight through. Spotify pauses momentarily...

Joan

Moderator

1563 Views

5 replies

0 likes

  • 1563 Views
  • 5 replies
  • 0 likes