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Añadir una cuenta al plan familiar que no verifico su direccion

Añadir una cuenta al plan familiar que no verifico su direccion

Plan

Familiar

Country

 Spain

 

 Hola, 

 

Intento invitar a mi novia al plan familiar, el problema es que no verificó su dirección cuando le llego el email pidiendo que lo hiciese y ahora el proceso de aceptar la invitacion al plan familiar siempre falla. 

 

Alguna idea para solucionarlo? Gracias. 

Reply
1 Reply

Hi @c0rvid0! Welcome to the Spotify Community.

 

We can help you out in English over here. We'd recommend sending a new invitation and ask her to redeem it from an incognito window.

 

Keep in mind that all members of a Premium for Family plan must reside at the same physical address as mentioned in our T&Cs: https://www.spotify.com/legal/family-plan/.

 

Take care 🙂

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