Auto-Started Premium for Family, lost Student Pricing

[skyreveals]

Hi, I have been paying for Spotify for Students for the past couple of months, but my account got recently changed to Spotify Premium for Family, which I had no knowledge of, until I realised I was billed $14.98 last month. I did not change the plan, and nobody could have logged into the account to change it but myself.

I have removed the Premium for Family now, but I am now unable to get back the Student pricing. Any advice? Thank you!

[Maxim]

Hey @skyreveals,

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.