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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27592 Views
44 replies
4 likes
Boa tarde, Preciso de ajuda. Todo mes desconta no cartao a mensalidade de R$ 16,90 referente a coonta Premium. Porem quando entro na minha conta pelo site, consta como Spotify Free. Pago e nao consigo utilizar os recursos Premium. Como posso entrar e...
Boa tarde, Preciso de ajuda. Todo mes desconta no cartao a mensalidade de R$ 16,90 referente a coonta Premium. Porem quando entro na minha conta pelo site, consta como Spotify Free. P...
Spotify Star
1821 Views
3 replies
1 likes
Sorry to say but I am more than very dissapointed with the lack of support from spotify!!! I just added premium family and I don't know how to cancel pending invites? Code they mention to add when family members are trying to sign up? Can't even see ...
Sorry to say but I am more than very dissapointed with the lack of support from spotify!!! I just added premium family and I don't know how to cancel pending invites? Code they mention to add when family...
Casual Listener
460 Views
1 replies
1 likes
Buongiorno,ho un problema con il mio account spotify.nonostante il mio profilo sia associato ad un account family e da marzo 2017 che mi vengono addebitati in conto 9,99 Euro da spotify oltre i 14,99 Euro per l'account family. L'occount family e gest...
Buongiorno, ho un problema con il mio account spotify. nonostante il mio profilo sia associato ad un account family e da marzo 2017 che mi vengono addebitati in conto 9,99 Euro da spotify oltre i 1...
Community Legend
321 Views
1 replies
0 likes
Hi, I had 3 people with the same address on my Spotify Family Premium plan. For some reason, they've been removed and when I send them the invite again, they get the error message "You're unable to join this Family plan." Why is this so?
Hi, I had 3 people with the same address on my Spotify Family Premium plan. For some reason, they've been removed and when I send them the invite again, they get the error message "You're unable to j...
Newbie
416 Views
2 replies
0 likes
My sister, dad, mom and me are sharing the same spotify and we all use the same playlists, and I was wondering if we change my account to an family account will everyone still have access to the same playlists just like now, or do they have to make n...
My sister, dad, mom and me are sharing the same spotify and we all use the same playlists, and I was wondering if we change my account to an family account will everyone still have access to the s...
Regular
495 Views
3 replies
0 likes
had to switch phones, when i logged on with username and password i had lost all my music and my subscription status was like i was brand new but ive had the premium family for months. how do i fix this? Everyone else on my family plan still has all ...
had to switch phones, when i logged on with username and password i had lost all my music and my subscription status was like i was brand new but ive had the premium family for months. how do i fix t...
Spotify Star
874 Views
1 replies
0 likes
Hi, I have been paying for Spotify for Students for the past couple of months, but my account got recently changed to Spotify Premium for Family, which I had no knowledge of, until I realised I was billed $14.98 last month. I did not change the plan,...
Hi, I have been paying for Spotify for Students for the past couple of months, but my account got recently changed to Spotify Premium for Family, which I had no knowledge of, until I realised I was b...
Spotify Star
554 Views
1 replies
0 likes
Are my account credentials being compromised? I changed my password once and it still happened.
Are my account credentials being compromised? I changed my password once and it still happened.
Community Legend
1991 Views
1 replies
0 likes
I just bought a Spotify premium account for my girlfriend and I to share, she followed the link and is listening to music but her music is popping up on my phone and I can't listen to my music on MY phone, it keeps asking me to "choose a device" and ...
I just bought a Spotify premium account for my girlfriend and I to share, she followed the link and is listening to music but her music is popping up on my phone and I can't listen to my music on MY ...
Composer
906 Views
1 replies
0 likes
hello. I have tried a few times on several devices to access the family account link: https://www.spotify.com/za/family/It is not working, though. I just get a 404 error. Please help
hello. I have tried a few times on several devices to access the family account link: https://www.spotify.com/za/family/ It is not working, though. I just get a 404 error. Please help
Casual Listener
574 Views
2 replies
0 likes
Ola, um usuario da minha conta familia foi retirado do plano sem qualquer aviso previo e sem explicacao nenhuma de motivo. Agora, quando tento recoloca-lo, ele aceita o convite, mas uma mensagem de erro diz que nao e possivel entrar na nossa conta fa...
Ola, um usuario da minha conta familia foi retirado do plano sem qualquer aviso previo e sem explicacao nenhuma de motivo. Agora, quando tento recoloca-lo, ele aceita o convite, mas uma mensagem de e...
Spotify Star
729 Views
1 replies
0 likes
So my mum's account is for some reason stuck in peru, she has never been, sick one spotify.Well I need to change it to the UK as we need to live in the same house to share spotify family so if theres a fix for this I kinda need to know, who knows wha...
So my mum's account is for some reason stuck in peru, she has never been, sick one spotify. Well I need to change it to the UK as we need to live in the same house to share spotify family so if t...
Spotify Star
347 Views
1 replies
0 likes
we've had a family account and this morning i received an email asking if i had changed email addresses and i responded No. I then had to send proof of payment and change my password. Now it says I only have Premium and the rest of my Family cannot a...
we've had a family account and this morning i received an email asking if i had changed email addresses and i responded No. I then had to send proof of payment and change my password. Now it says I o...
Spotify
319 Views
1 replies
0 likes
Hello everybody My brother created a spotify premium family account and told me to sign in what I did immediately.Than I got an e Mail which told me to verify my account , but unfortunately the Mail got to my **bleep** so i just didnt read it.Now Pre...
Hello everybody 🙂 My brother created a spotify premium family account and told me to sign in what I did immediately. Than I got an e Mail which told me to verify my account , but unfortunately t...
Spotify
319 Views
1 replies
0 likes
Buenas noches Tengo problemas con mi cuenta ya que utilizo una invitacion de mi esposo y no me acepta la direccion de nuestra residencia. Ayuda
Buenas noches Tengo problemas con mi cuenta ya que utilizo una invitacion de mi esposo y no me acepta la direccion de nuestra residencia. Ayuda
Spotify
369 Views
1 replies
0 likes
I need to change my card info to continue my $9.99 Premium subscription. The update payment details link keeps sending me back to the same page. However, it does allow credit card info to be entered on the $14.99 Premium for Family page. At worst, th...
...ntered on the $14.99 Premium for Family page. At worst, this seems like a deliberate attempt to get $5 more from people. At best, someone is really incompetent at repairing broken web links. This situation s...
Casual Listener
942 Views
2 replies
0 likes
Hi I have sent, canceled and resent an invite to my Family Plan to my daughter but for some reason after she enters all the information and clicks on Continue she gets a red error message saying she can't be added and a link to the help page for this...
Hi I have sent, canceled and resent an invite to my Family Plan to my daughter but for some reason after she enters all the information and clicks on Continue she gets a red error message s...
Not applicable
584 Views
1 replies
0 likes
Easy. Recently, I added my sister to my family account. Now, she got kicked out from my account, and now when we try to confirm her invitation it doesn't work.
Easy. Recently, I added my sister to my family account. Now, she got kicked out from my account, and now when we try to confirm her invitation it doesn't work.
Newbie
1215 Views
7 replies
1 likes
Hi everybody. I'm moving to a different country soon, my family is in France and will join me a few months later. Is it possible to have them benefit from the fam subcription? (Apples music can't cause it's tied to your Apple Store country, that's a ...
Hi everybody. I'm moving to a different country soon, my family is in France and will join me a few months later. Is it possible to have them benefit from the fam subcription? (Apples music c...
Newbie
2434 Views
2 replies
0 likes
Hi, I just wanted to know who the owner of my Family Sub is. I think it is my wife or me, but we forgot which E-Mail adress we took. I am paying it, so how can I find out who the owner is? Thanks in advance, Mo
Hi, I just wanted to know who the owner of my Family Sub is. I think it is my wife or me, but we forgot which E-Mail adress we took. I am paying it, so how can I find out who the owner is? Thanks i...
Spotify Star
347 Views
1 replies
0 likes
