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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
19811 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
178665 Views
32 replies
9 likes
Just redeemed 4 gift cards and now i can not switch from premium to family plan, but first I downgraded family to free to redeem the cards.Any suggestions?
Just redeemed 4 gift cards and now i can not switch from premium to family plan, but first I downgraded family to free to redeem the cards. Any suggestions?
Regular
439 Views
2 replies
0 likes
Öğrenci indirimi ile Spotify premium üyeliğine geçiş yapmak için kart bilgilerimi girdim sonraki ekranda benden henüz para çekilmediğini sheerıd ekranına geçeceğimi yazdı. Ekrana geçiş yaparken hata oldu sayfayı geri aldım ve tekrar kart bilgileri sa...
Öğrenci indirimi ile Spotify premium üyeliğine geçiş yapmak için kart bilgilerimi girdim sonraki ekranda benden henüz para çekilmediğini sheerıd ekranına geçeceğimi yazdı. Ekrana geçiş yaparken hata ...
Newbie
1016 Views
1 replies
0 likes
Tenho uma duvida sobre o Plano familia.Eu tenho o plano com a minha irma, e sou a titular de pagamento. Pretendo fazer uma viagem de ferias ao exterior e provavelmente troque o chip por uma operadora local devido as facilidades de rede. Nesse caso, e...
Tenho uma duvida sobre o Plano familia. Eu tenho o plano com a minha irma, e sou a titular de pagamento. Pretendo fazer uma viagem de ferias ao exterior e provavelmente troque o chip por uma operado...
Spotify Star
442 Views
1 replies
0 likes
Wie bekomme ich meine Vorauszahlung von 99 € zurueck? Oder wie wird das mit Premium Family verrechnet?
Wie bekomme ich meine Vorauszahlung von 99 € zurueck? Oder wie wird das mit Premium Family verrechnet?
333 Views
0 replies
0 likes
Hi there When we changes from spotify free to family premium we had to give the credit card number AND the informations of my paypal account - even though we just wanted to pay by paypal. Now we paid twice - what do we have to do to get one payment b...
Hi there When we changes from spotify free to family premium we had to give the credit card number AND the informations of my paypal account - even though we just wanted to pay by paypal. N...
290 Views
0 replies
0 likes
Hi, my wife and I have separate premium accounts and realize we should create a family account. If she creates the family account, and I accept her invitation to join the family account, do I lose my playlists? Or does my account, playlists and all, ...
Hi, my wife and I have separate premium accounts and realize we should create a family account. If she creates the family account, and I accept her invitation to join the family account, do I lose m...
Spotify Star
16198 Views
5 replies
1 likes
I have 3 Amazon devices and a Spotify family account. When I link my Spotify account in the Alexa app, I’m able to play Spotify directly to any of the three devices. I then take my wife’s phone and do the same, and then all of the devices in my Spoti...
I have 3 Amazon devices and a Spotify family account. When I link my Spotify account in the Alexa app, I’m able to play Spotify directly to any of the three devices. I then take my wife’s phone and d...
Newbie
528 Views
1 replies
0 likes
My sister is studying overseas and found out she's removed from premium. She lives in the same address when she's not in school. Can she stay in our family plan?
My sister is studying overseas and found out she's removed from premium. She lives in the same address when she's not in school. Can she stay in our family plan?
Spotify Star
551 Views
1 replies
0 likes
My son has recently discovered the joy of using an Alexa device to listen to music in his bedroom. Unfortunately, that stops music we're listening to in the living room since all the devices were linked to my personal Spotify account. To get around t...
...inked to my personal Spotify account. To get around that, I've created an account for him on our Family Subscription but when I go to play music on the Alexa device with his account logged in on my a...
Casual Listener
56203 Views
25 replies
3 likes
Hi! I first have a question: one of my kids already has a premium (paid on my VISA) but I would like to create a family account for him and my other kids. Is it possible to switch without having to pay both plans during the first month (10€ + 15€ for...
Hi! I first have a question: one of my kids already has a premium (paid on my VISA) but I would like to create a family account for him and my other kids. Is it possible to switch without h...
Not applicable
503 Views
1 replies
0 likes
I accepted the invite to join my parents Family Plan. I was previously paying for it. Will I stop being charged for my previous subscription now? Or do I need to do something to stop those payments since my parents are paying?
I accepted the invite to join my parents Family Plan. I was previously paying for it. Will I stop being charged for my previous subscription now? Or do I need to do something to stop those payments s...
Community Legend
404 Views
3 replies
0 likes
I updated my premium plan to the family plan, my brothers and I are all using my account but we still can’t all listen to music at the same time so I don’t think my account was updated but I was charged for the family plan this month. How can this be...
I updated my premium plan to the family plan, my brothers and I are all using my account but we still can’t all listen to music at the same time so I don’t think my account was updated but I was c...
Spotify Star
337 Views
1 replies
0 likes
My husband and I don't live in the same house because of his job. We want to purchase family premium package but afraid it won't work for us. How do we get passed living in same house rule? Can we still get family premium package? Help!
My husband and I don't live in the same house because of his job. We want to purchase family premium package but afraid it won't work for us. How do we get passed living in same house rule? Can we s...
Spotify Star
352 Views
1 replies
1 likes
In the Premium for family you have to be obligatorily in 6 (me included)? If you can be in less than 6, what is the minimum number of participants? And finally if you are in less than 6, for example in 4, the price is still € 14.99 divided by 6 or mu...
In the Premium for family you have to be obligatorily in 6 (me included)? If you can be in less than 6, what is the minimum number of participants? And finally if you are in less than 6, for e...
Community Legend
1964 Views
1 replies
0 likes
Hi,I have a problem with adding members to my Spotify Family. To be more precise, everytime I invite someone and this person clicks on link in the invite email, he is redirected to the account overview. I have this problem for some weeks now and I ca...
Hi, I have a problem with adding members to my Spotify Family. To be more precise, everytime I invite someone and this person clicks on link in the invite email, he is redirected to the account o...
Spotify Star
295 Views
1 replies
0 likes
Hi! I know is strange, but I want to change my account from Spotify Family to Spotify Premium without lose my playlists and saved musics. I'm a member of the 'family' but I'm not the holder of the plan, so I can't change anything. Thanks.
Hi! I know is strange, but I want to change my account from Spotify Family to Spotify Premium without lose my playlists and saved musics. I'm a member of the 'family' but I'm not the holder of the p...
Community Legend
702 Views
3 replies
0 likes
Spoiler (Highlight to read)How can I find the leader of my premium family account?How can I find the leader of my premium family account?
How can I find the leader of my premium family account?
Newbie
1257 Views
4 replies
0 likes
I have recently purchased a Premium Family Account with Spotify and I am having issues adding my roomates. Once my invitation is sent, they can successfully accept the INVITE CODE, however, when asked to put in the ADDRESS (which we do correctly) Spo...
I have recently purchased a Premium Family Account with Spotify and I am having issues adding my roomates. Once my invitation is sent, they can successfully accept the INVITE CODE, however, when a...
Newbie
16766 Views
55 replies
7 likes
Hello- I recently signed up for the Family plan, and have attempted to add my wife twice. She is not receiving the email. Are other people has the same experience? I do not understand why this is so complicated.
Hello- I recently signed up for the Family plan, and have attempted to add my wife twice. She is not receiving the email. Are other people has the same experience? I do not u...
Regular
263 Views
1 replies
0 likes
Hesabimdan para cekilmesine ragmen spotify uyeligim aktif olmadi.dogrulamaya devam etmeye calistigimda sayfa bulunamadi diyor yardimci olabilirmisiniz
Hesabimdan para cekilmesine ragmen spotify uyeligim aktif olmadi.dogrulamaya devam etmeye calistigimda sayfa bulunamadi diyor yardimci olabilirmisiniz
666 Views
0 replies
0 likes
